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Mywebsearch adware?


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2 replies to this topic

#1 alro

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Posted 21 June 2009 - 01:16 AM

Hi, I'd be very grateful if someone could help me with my problem.

A websearch has been virtually impossible due to re-direction to unwanted webpages. I've made some progress on this, so that now, rather than it happening with every search (making searching impossible) it now only happens about every 3rd webpage. The things I've done so far are:
(a) scan with Kaspersky. This found and deleted trojan.win32.antavmu.alm. This made no difference.
(:thumbup2: Scan with malwarebytes. This found various problems, including an adware 'Mywebsearch' in the registry, which it deleted. (see log attached). However, at the time there was no noticeable improvement in the problem
© I disabled System Restore and re-ran both Kaspersky and malwarebytes. Kaspersky found and deleted Trojan-Spy.Win32.Zboth.roh. THe malwarebytes scan was clear.

I haven't been able to use the computer for the last week or so because of this. However, I've just tried again, and found that the problem has improved to some extent, to the point where the internet explorer is just about useable some of the time. However, I'm it is not reliable, and still starts re-directing after a couple of websearches.

Thanks for any help you can give me with my log!

alro

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#2 Net_Surfer

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Posted 26 June 2009 - 02:57 AM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 teacup61

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Posted 01 July 2009 - 06:34 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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Error reading poptart in Drive A: Delete kids y/n?




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