Posted 21 June 2009 - 12:18 AM
I have the Vista Operating System with Microsoft Works programs. I'm having trouble opening excel documents sent to me through e-mail. The document is checked for viruses but when I try to download the attachment, the following message comes up
Cannot access the document ........
Document may be open or it may be a read only. Name and path may be invalid, the document may no longer exist, or it may already be open.
I don't need to edit it so read only is fine. I'm not on a network so no one else has it open.
I hope you folks can help. I tried a Microsoft Vista help forum but that wasn't helpful at all.