I was trying to enter into files Documents and Settings and it would not let me in. I found it strange, so I tried Local Users and couldn't get in there either. I guessed (?) that I had been hijacked. Can you tell me if that is true or not?
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\WINDOWS\RtHDVCpl.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\WINDOWS\vVX3000.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Sue\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TP7V766X\dds[1].scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.embarq.com/
uDefault_Page_URL = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.0.0.135\IPSBHO.DLL
BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SnapfishMediaDetector] c:\program files\snapfish media detector\SnapfishMediaDetector.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [ALUAlert] c:\program files\symantec\liveupdate\ALuNotify.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
dRunOnce: [<NO NAME>]
StartupFolder: c:\users\sue\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snapfi~1.lnk - c:\program files\snapfish media detector\SnapfishMediaDetector.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.0.0.135\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
================= FIREFOX ===================
FF - ProfilePath - c:\users\sue\appdata\roaming\mozilla\firefox\profiles\awl1bv0w.default\
FF - prefs.js: browser.startup.homepage - hxxp://myembarq.com/index.php
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
============= SERVICES / DRIVERS ===============
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0300000.087\SymEFA.sys [2009-5-22 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0300000.087\BHDrvx86.sys [2009-5-22 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0300000.087\cchpx86.sys [2009-5-22 482352]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090618.002\IDSvix86.sys [2009-6-19 292912]
R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2006-9-3 208896]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.0.0.135\ccSvcHst.exe [2009-5-22 115560]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-6-10 101936]
R3 hcw18bda;Hauppauge WinTV 418 Driver;c:\windows\system32\drivers\hcw18bda.sys [2007-5-15 354432]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0300000.087\symndisv.sys [2009-5-22 39984]
S2 IntelDHSvcConf;Intel DH Service;c:\program files\intel\inteldh\intel media server\tools\IntelDHSvcConf.exe [2006-5-10 29696]
=============== Created Last 30 ================
2009-06-20 17:23 <DIR> --d----- c:\program files\Trend Micro
2009-06-20 12:18 <DIR> --d----- c:\windows\system32\N360_BACKUP
2009-06-20 11:33 <DIR> --d----- c:\windows\system32\%APPDATA%
2009-06-20 11:29 170,221 a------- c:\windows\hpqins00.dat
2009-06-20 11:28 <DIR> --d----- c:\programdata\HP Product Assistant
2009-06-20 11:18 <DIR> --d----- c:\programdata\WEBREG
2009-06-20 11:18 <DIR> --d----- c:\progra~2\WEBREG
2009-06-20 11:03 <DIR> --d----- c:\programdata\HPSSUPPLY
2009-06-20 10:59 <DIR> --d----- c:\program files\common files\Hewlett-Packard
2009-06-20 10:50 148,904 a------- c:\windows\hpoins19.dat
2009-06-20 10:50 675,840 a------- c:\windows\system32\hpowiav1.dll
2009-06-20 10:50 573,440 a------- c:\windows\system32\hpotscl1.dll
2009-06-20 10:50 303,104 a------- c:\windows\system32\hpovst01.dll
2009-06-20 10:50 26,952 a------- c:\windows\hpomdl19.dat
2009-06-13 14:39 428,544 a------- c:\windows\system32\EncDec.dll
2009-06-13 14:39 293,376 a------- c:\windows\system32\psisdecd.dll
2009-06-13 14:39 217,088 a------- c:\windows\system32\psisrndr.ax
2009-06-13 14:39 177,664 a------- c:\windows\system32\mpg2splt.ax
2009-06-13 14:39 80,896 a------- c:\windows\system32\MSNP.ax
2009-06-10 16:46 2,033,152 a------- c:\windows\system32\win32k.sys
2009-06-10 16:46 636,928 a------- c:\windows\system32\localspl.dll
2009-06-10 16:46 784,896 a------- c:\windows\system32\rpcrt4.dll
2009-05-27 10:42 <DIR> --d----- c:\program files\common files\AnswerWorks 5.0
2009-05-27 10:42 <DIR> --d----- c:\users\sue\appdata\roaming\Intuit
2009-05-27 09:43 45,056 a------- c:\windows\NCUNINST.EXE
2009-05-27 09:40 <DIR> --d----- c:\program files\common files\SWF Studio
2009-05-27 09:40 233 a------- c:\windows\qwimp.ini
2009-05-27 09:38 120 a------- c:\windows\QUICKEN.INI
2009-05-27 09:37 <DIR> --d----- c:\program files\Quicken
2009-05-22 09:30 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-05-22 09:30 23,848 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-22 09:29 <DIR> --d----- c:\programdata\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-05-22 09:29 <DIR> --d----- c:\progra~2\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-05-22 09:29 25,136 a----r-- c:\windows\system32\drivers\SymIMV.sys
2009-05-22 09:29 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-05-22 09:29 7,386 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-05-22 09:29 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-05-22 09:29 <DIR> --d----- c:\program files\Symantec
2009-05-22 09:28 <DIR> --d----- c:\windows\system32\drivers\N360
2009-05-22 09:28 <DIR> --d----- c:\program files\Norton 360
==================== Find3M ====================
2009-06-20 10:53 86,016 a------- c:\windows\inf\infstor.dat
2009-06-20 10:53 51,200 a------- c:\windows\inf\infpub.dat
2009-06-20 10:53 143,360 a------- c:\windows\inf\infstrng.dat
2009-04-24 11:05 827,904 a------- c:\windows\system32\wininet.dll
2009-04-24 11:02 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-24 08:44 26,624 a------- c:\windows\system32\ieUnatt.exe
2008-07-03 00:09 174 a--sh--- c:\program files\desktop.ini
2008-07-02 23:59 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-07-25 22:55 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-07-25 22:55 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-07-25 22:55 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-02-07 01:16 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
============= FINISH: 18:12:34.27 ===============