Posted 20 June 2009 - 05:44 PM
Posted 20 June 2009 - 11:13 PM
Edited by Zllio, 20 June 2009 - 11:24 PM.
Posted 20 June 2009 - 11:36 PM
Hi Craig,
Which browser are you using? If you are using both Internet Explorer and Firefox, does it happen in both? Which browser version? Do you mean that the areas where there are text and the areas where there are images are overlapping?
Thanks.
Zllio
Posted 21 June 2009 - 11:39 AM
Posted 21 June 2009 - 10:22 PM
Posted 22 June 2009 - 02:10 AM
Posted 22 June 2009 - 01:56 PM
Hi Craig,
My first thought when I read your post was that you hadn't downloaded all your drivers after you reformatted. So, yes, that could be a problem. You can check your device manager to see if there are any warning shields, although I doubt it. Richt-click on My Computer, select Properties and then the tab Hardware, then click on Device Manager. In the window that opens up, expand all the + signs and see if there are any yellow warning signs.
Which Internet Explorer are you using? Depending on which version of XP your computer came with (whatever the installation disks are - not what was originally installed by Dell - these can be different), IE6 may be the default browser at the moment of installation and there is a specific version of IE6 which Microsoft offers in connection with XPSP3. If you are installing XPSP2 or lower when you reinstall your software, then a service pack is put on for IE6 when you update Windows after the reinstallation of Windows which causes IE6 to keep up with the changes in XP. Most people don't do this, they go straight to IE7 or IE8.
Did you try the repair installation for Internet Explorer? In the long run, you need Internet Explorer to work, because there are a few things which won't run on Firefox due to Internet Explorer's use of Active X. One of these is Windows Updates.
Zllio
Posted 22 June 2009 - 01:57 PM
Hi Craig,
My first thought when I read your post was that you hadn't downloaded all your drivers after you reformatted. So, yes, that could be a problem. You can check your device manager to see if there are any warning shields, although I doubt it. Richt-click on My Computer, select Properties and then the tab Hardware, then click on Device Manager. In the window that opens up, expand all the + signs and see if there are any yellow warning signs.
Which Internet Explorer are you using? Depending on which version of XP your computer came with (whatever the installation disks are - not what was originally installed by Dell - these can be different), IE6 may be the default browser at the moment of installation and there is a specific version of IE6 which Microsoft offers in connection with XPSP3. If you are installing XPSP2 or lower when you reinstall your software, then a service pack is put on for IE6 when you update Windows after the reinstallation of Windows which causes IE6 to keep up with the changes in XP. Most people don't do this, they go straight to IE7 or IE8.
Did you try the repair installation for Internet Explorer? In the long run, you need Internet Explorer to work, because there are a few things which won't run on Firefox due to Internet Explorer's use of Active X. One of these is Windows Updates.
Zllio
Hi Zllio,
When I click on Device Manager a yellow sign does come up saying: Failed to create empty document. Do you know what that means ? I have tried the update installation of windows and it went through a bunch of scanning everthing, but it didn't seem to change anything.
Also, I'm lost when your talking about versions IE6 OR IE7, IC8.
Thank you, Craig Is there somewhere I can go to see what version I am using ?
Posted 22 June 2009 - 05:35 PM
Posted 23 June 2009 - 02:54 AM
Posted 25 June 2009 - 01:42 PM
Hi Craig,
I wanted to add one note to my previous post. There are a number of reasons why updates don't work or complete. If the instructions I gave you don't work, then I would suggest that we look at some of these other reasons, because I believe the lack of updates could be behind your symptoms. The updates, when they are being run on a clean machine that hasn't been updated, can take quite awhile. If the updates don't appear to be loading, please note how long you allow them to run.
Thanks.
Zllio
Posted 26 June 2009 - 05:10 AM
Posted 26 June 2009 - 09:08 AM
Posted 28 June 2009 - 12:07 AM
What is the model number/service tag number of the Dell?
Posted 28 June 2009 - 12:10 AM
What is the model number/service tag number of the Dell?
Hi garmamma,
The service tag number of my Dell computer is B692541. I'm not sure where the Model# is, but it's a Dell 2400.
Thanks. Craig
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