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O4 - HKCU\..\Run: [?????????] ??????????????e


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#1 ragjaws

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Posted 20 June 2009 - 10:33 AM

I decided to look at the startups on my computer so I could reduce some of them. I noticed this one, 'O4 - HKCU\..\Run: [?????????] ??????????????e', I tried getting HijackThis to Fix it but it keeps coming back.

Does anyone know what it is? Is it useful? Is It malware? If it is malware how to get rid of it?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:21, on 2009-06-20
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\RtHDVCpl.exe
D:\Program Files\iTunesHelper.exe
C:\Program Files\Hamachi\hamachi.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\Judaline\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Windows\Explorer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O1 - Hosts: ::1 localhost
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunesHelper.exe"
O4 - HKCU\..\Run: [?????????] ??????????????e
O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = C:\Acer\Empowering Technology\eAPLauncher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.geni.com/ImageUploader_5_5.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\Windows\System32\eNetHook.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - D:\Program Files\aawservice.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Process Monitor (LVPrcSrv) - Unknown owner - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe (file missing)
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - D:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: uvnc_service - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

--
End of file - 6916 bytes

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#2 fireman4it

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Posted 25 June 2009 - 03:18 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 ragjaws

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Posted 25 June 2009 - 10:12 PM

Thanks I am on the road today and tomorrow, will respond on Saturday.

#4 extremeboy

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Posted 27 June 2009 - 12:43 PM

Thansk for letting me know.

I'll help you with this topic. Post the DDS lgos once it's complete.

Thanks.

~Extremeboy
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#5 ragjaws

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Posted 27 June 2009 - 02:13 PM

Ok like I mentioned I got this Laptop about a year ago and wanted to reduce startups..when I did the HijackThis I found that entry...it sure looked odd.

Here are the two logs

Attached Files



#6 extremeboy

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Posted 27 June 2009 - 03:05 PM

Hello.

That entry appears to be unicoded. Let's export it.

Create and Run Batch Script
  • Copy the following into a notepad (Start>Run>"notepad"). Do not copy the word "code".
    @ECHO OFF
    
    regedit /e C:\export.txt "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run"
    Start notepad C:\export.txt
  • Click File, then Save As... .
  • Click Desktop on the left.
  • Under the Save as type dropdown, select All Files.
  • In the box File Name, input export.bat
  • Hit OK.
When done properly, the icon should look like Posted Image.

Double click export.bat. If you are using Windows Vista, right click the icon and select "Run as Administrator".

A notepad file will then open shortly entitled Export.txt on your desktop. Please post the contents of that log in your next reply.

Let me know if you have any specific problems/issues other than that "??" entry.

With Regards,
Extremeboy
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#7 ragjaws

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Posted 27 June 2009 - 03:10 PM

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"捁牥吠畯r"=""
"捁牥吠畯⁲敒業摮牥"="㩃䅜散屲捁牥潔牵剜浥湩敤⹲硥e"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AutorunsDisabled]
"Skype"="\"C:\\Program Files\\Skype\\Phone\\Skype.exe\" /nosplash /minimized"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"

#8 extremeboy

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Posted 27 June 2009 - 06:53 PM

Hello.

Let's remove that.

FIRST BACKUP YOUR REGISTRY.

Download and Install ERUNT
This tool will create a complete backup of your registry. After every reboot, a new backup is created to ensure we have a safety net after each step. Do not delete these backups until we are finished.

Do not use the NTREGOPT that comes with the installation package.
  • Please download erunt-setup.exe to your desktop.
  • Double click erunt-setup.exe. If you are using Windows Vista, right click the icon and select "Run As Administrator." Follow the prompts and allow ERUNT to be installed with the settings at default. If you do not want a Desktop icon, feel free to uncheck that. When asked if you want to create an ERUNT entry in the startup folder, answer Yes only if you are using Windows XP. You can delete the installation file after use.
  • Erunt will open when the installation is finished. Check all items to be backed up in the default location and click OK.
You can find a complete guide to using the program here:
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt

When we are finished, you may, remove ERUNT using Add/Remove Programs.



Apply and Run registry script
  • Copy the following into a notepad (Start>Run>"notepad"). Do not copy the word "code".
    Windows Registry Editor Version 5.00
    
    [-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AutorunsDisabled]
    "Skype"="\"C:\\Program Files\\Skype\\Phone\\Skype.exe\" /nosplash /minimized"
    "WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
  • Click File, then Save As... .
  • Click Desktop on the left.
  • Under the Save as type dropdown, select All Files.
  • In the box File Name, input fix.reg
  • Hit OK.
When done properly, the icon should look like Posted Image.

Double click fix.reg and answer Yes to the prompts. You should recieve the message that the entries have been successfully merged. If not, post back with the error message.

Delete fix.reg after use.
------

Run the batch script again and then post a new DDS log as well.

Thanks.

With Regards,
Extremeboy
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#9 ragjaws

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Posted 27 June 2009 - 08:10 PM

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AutorunsDisabled]
"Skype"="\"C:\\Program Files\\Skype\\Phone\\Skype.exe\" /nosplash /minimized"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"

Attached Files


Edited by ragjaws, 27 June 2009 - 08:19 PM.


#10 extremeboy

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Posted 28 June 2009 - 10:59 AM

Hello.

We removed those registry keys. There's one thing I want to have a look at however.

Download and Run Attached File

There is a folder in the log that I would like to look at.
  • Please download the following uploaded and attached attacment in the bottom of this post and save it to your desktop.
  • It is a compressed zipped file, so please extract the contents of that folder.
  • To do this right-click on DirLook.zip and select Extract All...
  • Follow the prompts to extract it.
  • Once it's done a folder called DirLook will be created. Double-click it.
  • There should be a fil called DirLook.vbs in the folder.
  • Double-click on it to run it. Accept/allow any warning or security messages.
  • A rectangular window box shall appear.
  • Please copy and paste the following in the empty space (without the word "code"):
    c:\windows\system32\%APPDATA%
  • A notepad log will be created shortly.
  • Please copy and paste the contents of that log in your next reply.
    Note: The log can also be found in the DirLook folder, entitled DirLook.txt]
take a new DDS run afterwards and post back with the log.

With regards,
Extremeboy
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#11 ragjaws

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Posted 28 June 2009 - 12:02 PM

Microsoft® Windows Vista™ Home Basic 6.0.6001.1 (2009-6-28 13:1)


Search String: c:\windows\system32\%APPDATA%

"c:\windows\system32\%APPDATA%"

"C:\Windows\System32\%APPDATA%\Microsoft"

"C:\Windows\System32\%APPDATA%\Microsoft\Windows"

"C:\Windows\System32\%APPDATA%\Microsoft\Windows\IETldCache"
--> 2009-06-11 03:08 16384 -hs- C:\Windows\System32\%APPDATA%\Microsoft\Windows\IETldCache\index.dat ()

#12 extremeboy

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Posted 28 June 2009 - 02:29 PM

Hello.

Thanks for the report.

However, I need to see the DDS logs as well. Please post them here in your next reply.

take a new DDS run afterwards and post back with the log.

Thanks.

~Extremeboy
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#13 ragjaws

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Posted 28 June 2009 - 03:00 PM

My apologies...

Attached Files



#14 extremeboy

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Posted 28 June 2009 - 03:32 PM

Hello.

Please update Java and run a MBAM scan.

Update Java to Version 6 Update 14
Your current version of Java is outdated. Malware creators can exploit the lesser security of older versions. Please uninstall your current version through Add/Remove Programs. Remove all instances of Java, J2SE Runtime, Java Runtime, and Java Runtime Environment. Restart your computer after uninstalling.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 14.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Download and run MalwareBytes Anti-Malware
If you already have MBAM installed, simply update and run a quick scan.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

You can refer to this page which has a visual of the instructions above.


Post a new DDS log afterwards as well.

With regards
Extremeboy
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#15 ragjaws

ragjaws
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Posted 28 June 2009 - 04:23 PM

Here are the logs..

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