Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


uacinit.dll malware infection

  • This topic is locked This topic is locked
10 replies to this topic

#1 sirpixel


  • Members
  • 7 posts
  • Local time:06:56 PM

Posted 19 June 2009 - 07:46 PM

My sister's computer recently became infected with this nasty little guy, and despite my (read: malwarebytes') best efforts, it just wont completely go away.
I've heard this one is pretty malicious, and I've come to see why.

It randomly freezes programs. By this, I mean it will still react if I try to alt+tab to another window, but all the open windows are unresponsive, as well as the taskbar. I also have some cases where the computer wont completely boot at all, usually stopping at the blue windows XP boot screen on "executing wlnotify.dll/exe". (I forget if its .dll or exe :/ ) Normally, her computer spends very little time on the blue boot screen at all.

I'll usually counter this by restarting in safemode, running malwarebytes on quickscan, which picks everything up: HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace), and C:\WINDOWS\system32\uacinit.dll (Trojan.Agent). After doing the dafemode scan, it'll usually reboot normally and will allow normal use of the computer, despite little virus warnings from her firewall that picks up the trojan, but cant remove it. By the way, I had to reinstall malwarebytes and rename everything to even get IT to run.

It usually gets rid of the rootkit.trace just fine, but the trojan.agent has to be removed on reboot, which never actually happens, and it ends up spawning another rootkit.trace.

I've run the DDS and am hoping I get some sort of help here, since you seem to have past experience with this one. If you need any more information, please let me know. I'm on my computer often, so you wont have to wait long for a reply.

DDS (Ver_09-05-14.01) - NTFSx86
Run by Administrator at 20:22:51.82 on Fri 06/19/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1791.1217 [GMT -4:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\cFosSpeed\spd.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\cFosSpeed\cFosSpeed.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\NETGEAR\WN111v2\WN111V2.exe
C:\Program Files\NETGEAR\WPN311\wlancfg5.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox 3 Beta 4\firefox.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [Google Update] "c:\documents and settings\administrator\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [cFosSpeed] c:\program files\cfosspeed\cFosSpeed.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [jswtrayutil] "c:\program files\netgear\wn111v2\jswtrayutil.exe"
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\documents and settings\administrator\start menu\programs\startup\deskview.exe
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\lastfm~1.lnk - c:\program files\last.fm\LastFMHelper.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~2.lnk - c:\program files\netgear\wn111v2\WN111V2.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn311\wlancfg5.exe
uPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-explorer: HideRunAsVerb = 1 (0x1)
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
dPolicies-explorer: NoResolveTrack = 1 (0x1)
dPolicies-explorer: StartMenuLogoff = 1 (0x1)
dPolicies-explorer: NoSMHelp = 1 (0x1)
DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} - hxxp://www.king.com/ctl/kingcomie.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\8y1egufo.default\
FF - prefs.js: browser.startup.homepage - chrome://speeddial/content/speeddial.xul
FF - plugin: c:\documents and settings\administrator\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\administrator\local settings\application data\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox 3 beta 4\plugins\npmidas.dll

============= SERVICES / DRIVERS ===============

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-4-9 107256]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-4-9 94360]
R1 khips;Kerio HIPS Driver;c:\windows\system32\drivers\khips.sys [2007-4-26 72624]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2008-2-25 127768]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2008-2-25 394952]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-4-9 731840]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2003-7-24 17149]
R3 JSWSCIMD;jswscimd Service;c:\windows\system32\drivers\jswscimd.sys [2008-2-12 57440]
R3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WN111v2.sys [2008-5-31 434688]
R3 WSIMD;wsimd Service;c:\windows\system32\drivers\wsimd.sys [2007-12-14 57408]
RUnknown bcejxqg;bcejxqg; [x]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\netgear\wn111v2\jswpsapi.exe [2008-2-27 360547]

=============== Created Last 30 ================

2009-06-17 18:57 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-17 18:57 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-17 18:57 <DIR> --d----- c:\program files\mwnstuff
2009-06-17 17:23 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-17 16:40 <DIR> --d----- c:\program files\ESET

==================== Find3M ====================

2009-06-19 20:20 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-06-19 20:20 0 a------- c:\windows\system32\drivers\logiflt.iad
2009-06-16 04:43 39,170,080 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-16 04:43 463,232 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-05-09 18:57 717,296 a------- c:\windows\system32\drivers\sptd.sys
2009-04-26 21:02 33,061 a------- c:\windows\king-uninstall.exe
2009-04-03 22:30 4,096 a------- c:\windows\d3dx.dat
2006-12-04 12:57 35,232 a------- c:\windows\inf\wpn311\ME_INST.EXE
2006-12-04 12:57 26,112 a------- c:\windows\inf\wpn311\install.exe
2006-07-05 06:33 472,000 a------- c:\windows\inf\wpn311\WPN311.sys

============= FINISH: 20:24:56.73 ===============

Attached Files

BC AdBot (Login to Remove)



#2 sirpixel

  • Topic Starter

  • Members
  • 7 posts
  • Local time:06:56 PM

Posted 21 June 2009 - 11:17 PM


I know you're all busy, but I'm just reminding whoever might be able to help!



You're not being overlooked or ignored, we're simply very busy.

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 22 June 2009 - 12:09 AM.

#3 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:11:56 PM

Posted 23 June 2009 - 06:40 PM

Hi sirpixel,

MBAM can't remove UAC so we need to use Combofix.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop but rename it Combo-Fix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Thanks :thumbup2:
Posted Image
m0le is a proud member of UNITE

#4 sirpixel

  • Topic Starter

  • Members
  • 7 posts
  • Local time:06:56 PM

Posted 23 June 2009 - 09:52 PM

Here's the log! Thanks for finally getting to me!

Hope to hear back soon. I'm ready to be rid of this pest.

Attached Files

Edited by sirpixel, 23 June 2009 - 09:52 PM.

#5 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:11:56 PM

Posted 24 June 2009 - 01:58 PM

Okay, let's pick off the rest now.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:



Save this as CFScript.txt, in the same location as ComboFix.exe

Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Thanks :thumbup2:
Posted Image
m0le is a proud member of UNITE

#6 sirpixel

  • Topic Starter

  • Members
  • 7 posts
  • Local time:06:56 PM

Posted 26 June 2009 - 03:33 PM

Here's the combofix log. I'm going to run Malwarebytes now. I already had it, as I said in the OP. :D

Attached Files

#7 sirpixel

  • Topic Starter

  • Members
  • 7 posts
  • Local time:06:56 PM

Posted 26 June 2009 - 06:12 PM

And here's the log you requested for MBAM. I'm assuming we're close to killing this infection?

It's been running much better ever since I ran Combofix the first time a few days ago.

If I hadn't found this site she may have ended up reformatting the whole computer, and that's never fun.
I really have to thank you again for all the help.

Attached Files

Edited by sirpixel, 26 June 2009 - 06:13 PM.

#8 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:11:56 PM

Posted 26 June 2009 - 06:33 PM

I'm assuming we're close to killing this infection?

It looks that way, sirpixel. :)

The MBAM log is clean, there is malware in quarantine and sitting in your system restore folder. When we do the clean-up that will disappear.

but we need to make sure there's no stray infected files hanging around.

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
You are welcome for the help too. :thumbup2:
Posted Image
m0le is a proud member of UNITE

#9 sirpixel

  • Topic Starter

  • Members
  • 7 posts
  • Local time:06:56 PM

Posted 28 June 2009 - 02:02 PM

Alrighty. Here's the log from Kaspersky.

Attached Files

#10 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:11:56 PM

Posted 28 June 2009 - 02:34 PM

Hi sirpixel,

That is a clean Kaspersky log. We will deal with the quarantined entries on the final instructions.

Your log is clean. Good stuff! :thumbup2:

Let's firstly do some housekeeping

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 14.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Delete ComboFix and Clean Up
Click Start > Run and type combofix /u click OK (Note the space between combofix and /u)
Posted Image
Please advise if this step is missed for any reason as it performs some important actions.

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

Here's a list of ways you can avoid problems in the future:

Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls

Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

That's it sirpixel, good job!

Happy surfing!


Posted Image
m0le is a proud member of UNITE

#11 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:11:56 PM

Posted 03 July 2009 - 04:34 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
Posted Image
m0le is a proud member of UNITE

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users