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Hi this is my first time needing help


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2 replies to this topic

#1 d-wayne

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Posted 19 June 2009 - 07:42 PM

Having many install problems with bluetooth. I dont know what to ask I can post my log. Maybe someone can help. My log may indicate a mess. I have had a virus or 3000 in week. Help help.

Here is my log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:15:03, on 19-Jun-09
Platform: Windows Vista SP1, v.275 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.16659)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\TOSHIBA\Bluetooth Monitor\BtMon2.exe
C:\Windows\system32\3361\services.exe
C:\Users\MyUserName\Documents\Downloads\IVT_BlueSoleil_6.4.245.0\IVT_BlueSoleil_6.4.245.0\IVT_BlueSoleil_6.4.245.0\x86\setup.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\MSIEXEC.EXE
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\msfeedssync.exe

F3 - REG:win.ini: load=C:\Windows\system32\msizoma.exe
F3 - REG:win.ini: run=C:\Windows\system32\mslqj.exe
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 9\SnagItIEAddin.dll
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [BtTray] "C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe"
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [*WerKernelReporting] %SYSTEMROOT%\SYSTEM32\WerFault.exe -k -rq
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKLM\..\Policies\Explorer\Run: [exec] C:\Windows\system32\mswbhzu.exe
O4 - HKUS\S-1-5-18\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [kell] C:\Program Files\Manson\liser.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User 'Default user')
O4 - Startup: santa.bat
O4 - Global Startup: Bluetooth Monitor.lnk = ?
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~4\Office\1033\phdintl.dll/phdContext.htm
O8 - Extra context menu item: Open with WordPerfect - c:\Program Files\WordPerfect Office X4\Programs\WPLauncher.hta
O8 - Extra context menu item: Search with &Google - C:\ProgramData\TuneUp Software\TuneUp Utilities\Web\gsearch.htm
O8 - Extra context menu item: Send by Bluetooth - C:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tsinfo.htm
O8 - Extra context menu item: Send via &Message... - C:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tssms.htm
O8 - Extra context menu item: Translate this page with Google - C:\ProgramData\TuneUp Software\TuneUp Utilities\Web\gtranslate.htm
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} (Java Plug-in 1.6.0_12) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{84229BCE-DF52-4911-B342-C2ECB16E9009}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Windows\system32\skype4com.dll
O20 - Winlogon Notify: pmqyejnk - C:\Windows\
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - C:\PROGRA~1\Stardock\OBJECT~1\DESKSC~1\deskscapes.dll
O22 - SharedTaskScheduler: Stardock Vista ControlPanel Extension - {EC654325-1273-C2A9-2B7C-45D29BCE68FD} - C:\PROGRA~1\Stardock\OBJECT~1\DESKSC~1\DesktopControlPanel.dll
O22 - SharedTaskScheduler: StardockDreamController - {EC654325-1273-C2A9-2B7C-45D29BCE68FF} - C:\PROGRA~1\Stardock\OBJECT~1\DESKSC~1\DreamControl.dll
O23 - Service: BsHelpCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
O23 - Service: BsMobileCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: mser54waejsrahaetjs6ikaash80 - Unknown owner - C:\Windows\mser54waejsrahaetjs6ikaash81.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: sopidkc Service (sopidkc) - Elecard Lt - C:\Windows\system32\sopidkc.exe
O23 - Service: @%SystemRoot%\servicing\TrustedInstaller.exe,-100 (TrustedInstaller) - Unknown owner - C:\Windows\servicing\TrustedInstaller.exe (file missing)

--
End of file - 5516 bytes

Edited by d-wayne, 19 June 2009 - 07:44 PM.


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#2 thcbytes

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Posted 25 June 2009 - 07:17 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 teacup61

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Posted 03 July 2009 - 06:01 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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