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Can't run Malwarebytes, unknown infection


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2 replies to this topic

#1 chadkm

chadkm

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Posted 19 June 2009 - 01:09 PM

Not sure whats going on. Everythings running slow and I can't run MWB or McAfee. Here's my log and thanks for any help:

DDS (Ver_09-05-14.01) - NTFSx86
Run by Chad Morton at 13:55:51.31 on 2009-06-19
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.638.37 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Canon\Memory Card Utility\iP6310D\PDUiP6310DMon.exe
C:\PROGRA~1\Comcast\COMCAS~1\data\xtras\mssysmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Chad Morton\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&fr=yie7c
mWindow Title = Microsoft Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {ab8e22db-38d4-45db-b453-d09b3fd53cc4} - c:\windows\system32\jkkKbBtR.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn4\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\progra~1\yahoo!\common\yhexbmesus.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\comcast\comcas~1\data\xtras\mssysmgr.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [PDUiP6310DMon] c:\program files\canon\memory card utility\ip6310d\PDUiP6310DMon.exe
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/
IE: {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {32505657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173457727912
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxsrvc.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-2-20 201320]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-2-20 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-2-20 144704]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-7-20 24652]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-2-20 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-2-20 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-2-20 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-2-20 40488]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-2-20 33832]
S3 QDFSDRV;QDFSDRV;c:\windows\system32\drivers\qdfsdrv.sys [2004-2-3 13792]

=============== Created Last 30 ================

2009-06-19 13:29 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-19 13:29 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-19 13:29 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-16 20:53 1,409 a------- c:\windows\system32\tmpC275B.FOT
2009-06-16 20:53 1,409 a------- c:\windows\system32\tmp6285B.FOT
2009-06-16 20:53 1,409 a------- c:\windows\system32\tmp1465B.FOT
2009-06-16 20:53 1,409 a------- c:\windows\system32\tmp8255B.FOT
2009-06-16 20:53 1,409 a------- c:\windows\system32\tmp24E4B.FOT
2009-06-10 03:04 <DIR> --d----- c:\windows\ie8updates
2009-06-09 17:05 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-06-09 17:05 12,800 -------- c:\windows\system32\dllcache\xpshims.dll

==================== Find3M ====================

2009-05-13 16:43 389,120 a------- c:\windows\system32\CF11706.exe
2009-05-13 16:24 389,120 a------- c:\windows\system32\CF7990.exe
2009-05-13 16:22 389,120 a------- c:\windows\system32\CF7621.exe
2009-05-13 16:14 389,120 a------- c:\windows\system32\CF6148.exe
2009-05-13 15:59 389,120 a------- c:\windows\system32\CF3131.exe
2009-05-13 01:15 5,936,128 a------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\dllcache\wininet.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 21:30 389,120 a------- c:\windows\system32\CF4632.exe
2009-04-30 17:22 1,985,024 a------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 17:22 11,064,832 a------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 17:22 1,207,808 a------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 17:22 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 17:22 385,536 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 07:21 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 08:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 10:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll
2006-03-23 11:48 134 -c------ c:\documents and settings\chad morton\AutoUpdate.dat
2004-11-07 09:52 44 -c------ c:\docume~1\chadmo~1\applic~1\tvmcwrd.dll
2004-05-25 07:05 11,591 a--sh--- c:\windows\bbbmc.dat
2004-05-29 21:23 2,926 a--sh--- c:\windows\cixqy.dat
2004-06-26 08:10 11,591 a--sh--- c:\windows\jvzyt.dat
2004-06-14 11:13 2,569 a--sh--- c:\windows\sshjn.dat
2004-06-28 14:19 11,591 a--sh--- c:\windows\wtthd.dat
2004-05-28 04:33 2,814 a--sh--- c:\windows\xwdwy.dat
2004-07-22 08:43 11,591 a--sh--- c:\windows\ydnmf.dat
2004-06-29 13:47 2,814 a--sh--- c:\windows\yluwh.dat
2004-06-01 17:58 2,814 a--sh--- c:\windows\system32\lyrvg.dat
2004-06-02 11:39 11,591 a--sh--- c:\windows\system32\mucvu.dat
2004-07-18 20:21 11,591 a--sh--- c:\windows\system32\ncttt.dat
2004-06-23 20:40 2,814 a--sh--- c:\windows\system32\oqalr.dat
2004-05-27 04:18 11,591 a--sh--- c:\windows\system32\qxrlp.dat
2004-06-18 13:59 2,814 a--sh--- c:\windows\system32\rluqs.dat
2004-06-16 08:05 11,591 a--sh--- c:\windows\system32\wqefk.dat
2004-06-21 09:52 11,591 a--sh--- c:\windows\system32\xpwzv.dat
2004-07-04 08:15 11,591 a--sh--- c:\windows\system32\zutyr.dat
2008-12-14 13:00 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008121420081215\index.dat

============= FINISH: 13:57:22.04 ===============

Attached Files



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#2 Elise

Elise

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Posted 25 June 2009 - 05:42 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 harrythook

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Posted 28 June 2009 - 07:58 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

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