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I misplaced a highjackthis post and was redirected here for further assistance.......


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#1 Cbewley

Cbewley

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  • Local time:09:27 PM

Posted 19 June 2009 - 01:45 AM

DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 1:20:59.94 on Fri 06/19/2009
Internet Explorer: 8.0.6001.18783
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.3062.1154 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Vuze\Azureus.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Users\Owner\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = https://ecampus.phoenix.edu/Portal/portal/Public/Login.aspx
uDefault_Page_URL = hxxp://www.msn.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimageechoworkstation\TrueImageMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimageechoworkstation\TimounterMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\1.0"
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [Lexmark 4200 Series] "c:\program files\lexmark 4200 series\lxbmbmgr.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\owner\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-24 325896]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-25 108552]

=============== Created Last 30 ================

2009-06-18 21:23 <DIR> --d-h--- c:\windows\msdownld.tmp
2009-06-18 09:54 <DIR> --d----- c:\users\owner\.SunDownloadManager
2009-06-18 09:40 410,984 a------- c:\windows\system32\deploytk.dll
2009-06-18 02:33 <DIR> --d----- c:\users\owner\appdata\roaming\Malwarebytes
2009-06-18 02:33 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-18 02:33 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-18 02:33 <DIR> --d----- c:\programdata\Malwarebytes
2009-06-18 02:33 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-18 02:33 <DIR> --d----- c:\progra~2\Malwarebytes
2009-06-18 02:24 <DIR> --d----- c:\program files\Trend Micro
2009-06-17 17:34 <DIR> --d----- c:\users\owner\appdata\roaming\DVD Flick
2009-06-17 17:29 40,960 a------- c:\windows\system32\ssubtmr6.dll
2009-06-17 17:29 36,864 a------- c:\windows\system32\trayicon_handler.ocx
2009-06-17 17:29 28,672 a------- c:\windows\system32\mousewheel.ocx
2009-06-17 17:29 212,240 a------- c:\windows\system32\richtx32.ocx
2009-06-17 17:29 <DIR> --d----- c:\program files\DVD Flick
2009-06-16 12:37 <DIR> --d----- c:\users\owner\Tracing
2009-06-16 12:04 <DIR> --d----- c:\users\owner\Incomplete
2009-06-13 22:33 <DIR> --d----- c:\program files\iPod
2009-06-10 02:49 <DIR> --d----- c:\users\owner\appdata\roaming\Any Video Converter
2009-06-10 02:49 <DIR> --d----- c:\program files\Any Video Converter
2009-06-01 12:09 <DIR> --d----- c:\windows\system32\eu-ES
2009-06-01 12:09 <DIR> --d----- c:\windows\system32\ca-ES
2009-06-01 12:09 <DIR> --d----- c:\windows\system32\vi-VN
2009-06-01 11:51 <DIR> --d----- c:\windows\system32\EventProviders
2009-06-01 11:48 644,608 a------- c:\windows\system32\p2psvc.dll
2009-06-01 11:47 592,896 a------- c:\windows\system32\netlogon.dll
2009-06-01 11:46 1,645,568 a------- c:\windows\system32\connect.dll
2009-06-01 11:45 93,696 a------- c:\windows\system32\drivers\bridge.sys
2009-06-01 11:45 15,872 a------- c:\windows\system32\drivers\usb8023.sys
2009-06-01 11:45 7,680 a------- c:\windows\system32\spwmp.dll
2009-06-01 11:45 4,096 a------- c:\windows\system32\msdxm.ocx
2009-06-01 11:45 4,096 a------- c:\windows\system32\dxmasf.dll
2009-06-01 11:45 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-06-01 11:45 41,472 a------- c:\windows\system32\drivers\raspppoe.sys
2009-06-01 11:45 7,168 a------- c:\windows\system32\f3ahvoas.dll
2009-06-01 11:45 2,560 a------- c:\windows\system32\msimsg.dll
2009-06-01 11:45 2,048 a------- c:\windows\system32\mferror.dll
2009-06-01 11:45 1,156 a------- c:\windows\system32\wbem\WmiPerfClass.mof
2009-06-01 11:45 980 a------- c:\windows\system32\wbem\WmiPerfInst.mof
2009-06-01 11:45 153 a------- c:\windows\system32\RacUREx.xml
2009-06-01 11:44 83,968 a------- c:\windows\system32\wbem\wmiutils.dll
2009-06-01 11:44 744,448 a------- c:\windows\system32\wbem\wbemcore.dll
2009-06-01 11:44 614,912 a------- c:\windows\system32\wbem\fastprox.dll
2009-06-01 11:44 265,728 a------- c:\windows\system32\wbem\repdrvfs.dll
2009-06-01 11:44 265,728 a------- c:\windows\system32\wbem\esscli.dll
2009-06-01 11:44 189,440 a------- c:\windows\system32\wbem\mofd.dll
2009-06-01 11:44 30,208 a------- c:\windows\system32\wbem\wbemprox.dll
2009-06-01 11:44 705,536 a------- c:\windows\system32\SmiEngine.dll
2009-06-01 11:44 218,624 a------- c:\windows\system32\wdscore.dll
2009-06-01 11:44 130,560 a------- c:\windows\system32\PkgMgr.exe
2009-06-01 11:44 247,808 a------- c:\windows\system32\drvstore.dll
2009-05-28 03:05 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-05-28 03:05 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-28 03:04 <DIR> --d----- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-28 03:04 <DIR> --d----- c:\progra~2\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-28 02:39 <DIR> --d----- c:\users\owner\appdata\roaming\WindSolutions

==================== Find3M ====================

2009-06-18 21:01 2,140 a------- c:\windows\bthservsdp.dat
2009-06-13 22:29 143,360 a------- c:\windows\inf\infstrng.dat
2009-06-13 22:29 86,016 a------- c:\windows\inf\infstor.dat
2009-06-13 22:29 51,200 a------- c:\windows\inf\infpub.dat
2009-06-01 12:09 665,600 a------- c:\windows\inf\drvindex.dat
2009-06-01 10:56 319,456 a------- c:\windows\DIFxAPI.dll
2009-05-09 00:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-09 00:34 71,680 a------- c:\windows\system32\iesetup.dll
2009-05-08 06:35 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-08 06:35 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-08 06:35 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-07 14:49 279,712 a------- c:\windows\system32\drivers\atksgt.sys
2009-05-07 14:49 25,888 a------- c:\windows\system32\drivers\lirsgt.sys
2009-05-05 12:15 1,095,808 a------- c:\windows\system32\drivers\smserial.sys
2009-04-23 07:15 784,896 a------- c:\windows\system32\rpcrt4.dll
2009-04-23 07:14 623,616 a------- c:\windows\system32\localspl.dll
2009-04-21 06:39 2,034,688 a------- c:\windows\system32\win32k.sys
2009-04-11 01:33 986,600 a------- c:\windows\system32\winload.exe
2009-04-11 01:33 926,184 a------- c:\windows\system32\winresume.exe
2009-04-11 01:33 614,376 a------- c:\windows\system32\ci.dll
2009-04-11 01:32 50,664 a------- c:\windows\system32\PSHED.DLL
2009-04-11 01:32 3,601,896 a------- c:\windows\system32\ntkrnlpa.exe
2009-04-11 01:32 3,549,672 a------- c:\windows\system32\ntoskrnl.exe
2009-04-11 01:32 438,744 a------- c:\windows\system32\mcupdate_GenuineIntel.dll
2009-04-11 01:32 245,736 a------- c:\windows\system32\clfs.sys
2009-04-11 01:32 177,128 a------- c:\windows\system32\halmacpi.dll
2009-04-11 01:32 140,776 a------- c:\windows\system32\halacpi.dll
2009-04-11 01:32 17,896 a------- c:\windows\system32\kd1394.dll
2009-04-11 01:32 19,944 a------- c:\windows\system32\kdusb.dll
2009-04-11 01:32 17,384 a------- c:\windows\system32\kdcom.dll
2009-04-11 01:27 627,200 a------- c:\windows\system32\sethc.exe
2009-04-11 01:21 37,376 a------- c:\windows\system32\cdd.dll
2009-04-11 00:03 12,240,896 a------- c:\windows\system32\NlsLexicons0007.dll
2009-04-11 00:03 2,644,480 a------- c:\windows\system32\NlsLexicons0009.dll
2009-04-10 23:39 16,384 a------- c:\windows\system32\iscsilog.dll
2009-04-10 23:23 289,792 a------- c:\windows\system32\atmfd.dll
2009-04-10 23:12 617,984 a------- c:\windows\system32\adtschema.dll
2009-04-10 20:59 107,612 a------- c:\windows\system32\StructuredQuerySchema.bin
2009-03-31 14:35 17,160 a------- c:\windows\help\oem\scripts\HC_TotalCareAdvisorUpdate.exe
2009-03-30 16:30 17,160 a------- c:\windows\help\oem\scripts\HC_DanzkaDubraBIOSUpdate.exe
2009-03-29 23:42 278,848 a------- c:\windows\system32\mscoree.dll
2009-03-29 23:42 155,456 a------- c:\windows\system32\mscorier.dll
2009-03-29 23:42 93,512 a------- c:\windows\system32\dfshim.dll
2009-03-29 23:42 80,720 a------- c:\windows\system32\mscories.dll
2008-01-20 21:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 1:27:00.01 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:27 PM

Posted 24 June 2009 - 08:34 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#3 teacup61

teacup61

    Bleepin' Texan!


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Posted 27 June 2009 - 06:01 PM

Due to the lack of feedback this Topic is closed.

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Everyone else please begin a New Topic
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You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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