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Couple of Problems With My Computerr =[Moved]


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#1 Mandahbaby

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Posted 18 June 2009 - 09:07 PM

Okay Heres A List Of Things I Need Help With Sorry If They R n The Wrong Place Imm Starting To Give Up on My Computer....

1. My Computer Has Benn Crashing! I Dont Know Why I Get A BLue Screen With Lots Of White Letters I Have Copyed Down The Codes And What Not. It only happens when I long into my computer after shuting it down for a while or trying to start u a software. Please help i dont wan to run a system restore plus the system restore date is set to a date whenre it wasnt working properly =[ also i have ran virus scanner "mcafee" there were no detections

2.WEbsites: okay well im trying to get on certain websites and they cannot be found like malwarebites for the download and oovoo and alot of other i have tryed to search to get help fixing my computerr! Also when I have thins running ina browser anything for a quick minute it will say not responding and stay there and them i have to close it then it sends an error report...

3.okay i found a download for malwarebites but when i try to run it it will not work i tryed Hijack this or something like that and when i went to install the computer crashed!!

And my computer has become very slow could that be the virus is there any way to fix it!

PLEASE PLEASE PLEASE PLEASE PLEASE I want my commputer to work right again and i dont want o set my computer back so i loose all my files PLEASE HELP ME!! :thumbsup:

Edited by boopme, 21 June 2009 - 12:54 PM.


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#2 Orange Blossom

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Posted 19 June 2009 - 12:34 AM

Hello,

The symptoms you describe such as being unable to access security sites smacks of an infection, so I am moving this topic from the Vista forum to the Am I Infected forum.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Mandahbaby

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Posted 21 June 2009 - 11:17 AM

:thumbsup: My Computer Has Benn Crashing! I Dont Know Why I Get A BLue Screen With Lots Of White Letters I Have Copyed Down The Codes And What Not. It only happens when I log into my computer after shuting it down for a while or trying to start up a software. Please help i dont wan to run a system restore plus the system restore date is set to a date whenre it wasnt working properly =[ also i have ran virus scanner "mcafee" there were no detections

#4 boopme

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Posted 21 June 2009 - 02:40 PM

Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe
****
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#5 Mandahbaby

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Posted 22 June 2009 - 12:43 PM

okay what i going to do i completely flush the computer back to when i took it out of the box i just dont know how and yes im sure i want to do this please reply to my post about this in the vista section thanks =]

#6 Zllio

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Posted 28 June 2009 - 04:10 AM

Hi Mandahbaby,

If you want to do a return to the manufacturer's state, which will wipe all your data - photos, texts, etc. - as well as your partitions, then there is usually a specific key like the F11 key that does this, and I believe it's during bootup. To know which key you need, you may have to call your manufacturer and you can usually find their tech-help number at their website.

MalwareBytes can sometimes be run by changing the name from mbam.exe to something like mandah.scr

Give that a try first.

Zllio




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