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2 Problems With Friend's Laptop


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#1 rogue_agent

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Posted 18 June 2009 - 06:57 PM

A friend of mine gave me his laptop, which was loaded with viruses and spyware and I used the AVG Anti-Virus program to clean everything. However, 2 problems still remain - I don't know how serious these problems are.

--------------------------- PROBLEM 1 ------------------------------------

Whenever I turn on the computer and start Windows XP, an error message appears, saying that a certain DLL file in the System32 folder cannot be found.

--------------------------- PROBLEM 2 ------------------------------------

On the Taskbar's notification area, next to the clock there is a message that reads 'VIRUS ALERT!'

Also, when I go to the System Properties, the same VIRUS ALERT! message appears there as well.

Please view the attachments for a clearer explanation.

.........................

So, can anybody help me with these problems? Thank you for your valuable time.

Attached Files


Edited by aras, 18 June 2009 - 07:00 PM.


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#2 Alex_Computer

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Posted 18 June 2009 - 07:06 PM

Sounds like you still might be infected. Please run a Malwarebytes Anti-Malware scan.

INSTRUCTIONS

Please download Malwarebytes' Anti-Malware from one of these places:
http://download.cnet.com/Malwarebytes-Anti...&tag=button
http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.html
http://www.besttechie.net/mbam/mbam-setup.exe

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

#3 Queen-Evie

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Posted 18 June 2009 - 07:56 PM

Aras, DO NOT POST A HIJACK THIS LOG IN THIS FORUM. You should use other tools if advised to do so by a malware removal expert. IF ONE OF THEM THINKS YOU NEED TO RUN HIJACK THIS, he or she will direct you to the Preparation Guide and to the proper forum for HJT logs.

#4 rogue_agent

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Posted 19 June 2009 - 06:47 AM

OK, so does this mean that I should do what Alex told me to do and post the HijackThis Log in the HijackThisLog Analysis forum?

#5 Queen-Evie

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Posted 19 June 2009 - 08:26 AM

It's possible that the system can be cleaned without the use of Hijack This. However, it is your decision whether or not to post a HJT log. Something to consider when making your decision: The HJT team is very busy. It could be a few days before someone will be able to look at your log. Keeping it here in Am I Infected? may be the best thing for you because the process will go faster here. As I have already stated, someone will tell you if you need to post a HJT log. Think about which way you want to go. If you decide to post in HJT, please inform a moderator that this topic needs to be closed.

I have informed the malware removal experts about your topic, one of them will advise you further.

I am also pointing out this topic http://www.bleepingcomputer.com/forums/t/182397/am-i-infected-what-do-i-do-how-do-i-get-help-who-is-helping-me/ which discusses who you may trust when it comes to advice concerning infections.

Edited by Queen-Evie, 19 June 2009 - 08:44 AM.


#6 garmanma

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Posted 19 June 2009 - 09:18 AM

For the time being continue with just the mbam scan, please



The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
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#7 rogue_agent

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Posted 19 June 2009 - 09:29 AM

Thank you for that, Queen. I'll just wait for the experts to help me in this forum then. :thumbsup:

Also, I just want to give an update on my problems (mostly good news), so here goes.

PROBLEM 2 has been completely eliminated. It seems that the viruses, trojans, etc did a lot of damage than I thought - such as hiding the Local Disk drive in Explorer, Disabling the Control Panel, Denying access to the Registry, etc.

What I did was download the Regtools VBScript file and use that to access the Registry Editor, then I simply cleaned up the mess there.


Now I only have PROBLEM 1 to deal with. That Error Message that you see in my first post.

Okay, Garmanma, I'll try what you have suggested. Thank you.

Edited by aras, 19 June 2009 - 11:13 AM.


#8 rogue_agent

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Posted 19 June 2009 - 11:12 AM

OK, here is the log:

Malwarebytes' Anti-Malware 1.38
Database version: 2308
Windows 5.1.2600 Service Pack 3

19/06/2009 16:57:54
mbam-log-2009-06-19 (16-57-54).txt

Scan type: Quick Scan
Objects scanned: 93891
Time elapsed: 9 minute(s), 44 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 40
Registry Values Infected: 20
Registry Data Items Infected: 3
Folders Infected: 12
Files Infected: 41

Memory Processes Infected:
C:\documents and settings\Yasin\local settings\application data\qmwygye.exe (Adware.Navipromo.H) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\spinstall (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\fcn (Rogue.Residue) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\WebMediaPlayer (Rogue.Webmediaplayer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\WinPC Defender (Rogue.WinPCDefender) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MSFox (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wininetapp.wininet.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wininetapp.wininet (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d263fa6d-84cc-48a8-9af6-c664362b7a5b} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d263fa6d-84cc-48a8-9af6-c664362b7a5b} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d263fa6d-84cc-48a8-9af6-c664362b7a5b} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4b66e1df-4de3-4cda-83b5-11673eadab0b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\fqbewlna.toolbar.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{9692be2f-eb8f-49d9-a11c-c24c1ef734d5} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSPlugin (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\fqbewlna.bdeq (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WebVideo (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{9233c3c0-1472-4091-a505-5580a23bb4ac} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f22b7e8d-83b6-4369-a6b6-35312541d85f} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2af64d2b-6b64-4c41-adf0-677adf1b6369} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2af64d2b-6b64-4c41-adf0-677adf1b6369} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{f22b7e8d-83b6-4369-a6b6-35312541d85f} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\gebqphba (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f22b7e8d-83b6-4369-a6b6-35312541d85f} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\qmwygye (Adware.Navipromo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\scui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\wscui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysav (Rogue.WinPCDefender) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur46.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur2.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur46.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur47.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur47.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur3.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4a.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur3.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4a.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur2.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0\source (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{f22b7e8d-83b6-4369-a6b6-35312541d85f} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\646dad4e (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
c:\program files\webmediaplayer\updates (Adware.EGDAccess) -> Quarantined and deleted successfully.
c:\program files\webmediaplayer\resources (Adware.EGDAccess) -> Quarantined and deleted successfully.
c:\program files\webmediaplayer\skins (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaPlayer (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain_32 (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Program Files\A360 (Rogue.A360AntiVirus) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\temp (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\dbases (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\keys (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\Application Data\PCenter (Rogue.PCenter) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\privacy_danger\images (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Files Infected:
c:\program files\webmediaplayer\WebMediaPlayer.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
c:\documents and settings\All Users\Desktop\WebMediaPlayer.lnk (Adware.EGDAccess) -> Quarantined and deleted successfully.
c:\program files\webmediaplayer\sqlite3.dll (Adware.EGDAccess) -> Quarantined and deleted successfully.
c:\program files\webmediaplayer\resources\wmp_translation_file.xml (Adware.EGDAccess) -> Quarantined and deleted successfully.
c:\program files\webmediaplayer\skins\classic.skn (Adware.EGDAccess) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\local settings\application data\qmwygye.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\local settings\application data\qmwygye_nav.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\local settings\application data\qmwygye.exe (Adware.Navipromo.H) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\local settings\application data\qmwygye_navps.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\twain_32\local.ds (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\twain_32\user.ds (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\Application Data\Microsoft\Internet Explorer\Quick Launch\A360.lnk (Rogue.AntiVirus360) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\favorites\Spyware&Malware Protection.url (Rogue.Link) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\tmprecenticons\MS Antivirus.lnk (Rogue.Link) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\favorites\Privacy Protector.url (Rogue.Link) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\favorites\Error Cleaner.url (Rogue.Link) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\keys\rd.key (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\keys\sc.key (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\dbases\cg.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\dbases\mw.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\dbases\rd.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\keys\cg.key (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\keys\sp.key (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\dbases\sc.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\temp\spfilter (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\dbases\sp.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\dbases\sm.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Yasin\application data\PCenter\temp\settings.ini (Rogue.PCenter) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\System\Uninstall\Uninstall A360.lnk (Rogue.av360) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACbevticrc.log (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACnnwuyudj.dat (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\drivers\UACevscpaln.sys (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\drivers\UACtenfldylbaiyblh.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{783AF354-B514-42d6-970E-3E8BF0A5279C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\WINDOWS\privacy_danger\images\spacer.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\privacy_danger\images\danger.jpg (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\geBqPHbA.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\orrctl.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.


I also want to say that the Error Message, which is PROBLEM 1, has disappeared! It must have been malware. Anyway, any feedback from this log would be appreciated. Thank you.

#9 garmanma

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Posted 19 June 2009 - 04:20 PM

I also want to say that the Error Message, which is PROBLEM 1, has disappeared! It must have been malware. Anyway, any feedback from this log would be appreciated. Thank you.

If it comes back, we have a fix for it. Let's get rid of everything else you have

Update mbam and run a FULL scan
Please post the results

Then run ATF and SAS



ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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