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6 replies to this topic

#1 forgivenphoenix

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Posted 18 June 2009 - 05:24 PM

Hello all,
I have a Dell Dimension 2400 running Windows XP Service Pack 3. I haven't been able to navigate to any page past page 1 during a search on Yahoo!.

I have attached a HijackThis log in the hopes that someone out there....there........there.... ;) might be able to diagnose this problem for me.

Thank you for your time and expertise in advance.

- Chris

Attached Files



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#2 thcbytes

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Posted 24 June 2009 - 08:36 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 teacup61

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Posted 27 June 2009 - 05:55 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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#4 boopme

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Posted 30 June 2009 - 01:13 PM

Hello, I am reopening at the OP's request..
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 forgivenphoenix

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Posted 30 June 2009 - 01:15 PM

Thanks for your speedy reply, boopme!!

Here is the DDS.txt file and also attached is the Attach.txt file.


DDS (Ver_09-06-26.01) - NTFSx86
Run by Juan Sanchez at 12:49:08.98 on Tue 06/30/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1371 [GMT -5:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\MagicDisc\MagicDisc.exe
C:\Program Files\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Juan Sanchez\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\16.2.0.7\IPSBHO.DLL
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {f1854503-331b-4196-9055-64b1f388336b} - No File
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
EB: {2AA2FBF8-9C76-4E97-A226-25C5F4AB6358} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 52\axcmd.exe" /automount
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [nwiz] nwiz.exe /install
mRun: [YMailAdvisor] "c:\program files\yahoo!\common\YMailAdvisor.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\juansa~1\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
StartupFolder: c:\docume~1\juansa~1\startm~1\programs\startup\produc~1.lnk - c:\program files\common files\logishared\ereg\setpoint\eReg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\juansa~1\applic~1\mozilla\firefox\profiles\0k0y0c51.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-amo&p=
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/#
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-amo&p=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\juan sanchez\application data\mozilla\firefox\profiles\0k0y0c51.default\extensions\npfax@microgaming.co.uk\platform\winnt_x86-msvc\plugins\npfax.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - HiddenExtension: XUL Cache: No Registry Reference - c:\program files\mozilla firefox\extensions\{3559D6EE-F5E3-4365-A4E5-F5F8402E748A}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1002000.007\SymEFA.sys [2009-4-21 309296]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1002000.007\cchpx86.sys [2009-4-21 362544]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090623.001\IDSxpx86.sys [2009-6-23 276344]
R2 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nav\1002000.007\BHDrvx86.sys [2009-4-21 255536]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\norton antivirus\engine\16.2.0.7\ccSvcHst.exe [2009-4-21 115560]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-6-9 101936]
R3 MaplomL;MaplomL;c:\windows\system32\drivers\maploml.sys [2009-2-14 36288]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090629.049\naveng.sys [2009-6-30 89104]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090629.049\navex15.sys [2009-6-30 876144]
S1 ethzoiyc;ethzoiyc;c:\windows\system32\drivers\ethzoiyc.sys [2009-2-19 138432]
S2 .1235105127;1235105127;c:\program files\nortoninstaller\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav\562c4dd5\16.2.0.7\bntr1235105127.exe [2009-4-5 1247737]
S2 gupdate1c9a41b714ff00a;Google Update Service (gupdate1c9a41b714ff00a);c:\program files\google\update\GoogleUpdate.exe [2009-3-13 133104]
S3 pnicml;pnicml;\??\c:\docume~1\juansa~1\locals~1\temp\pnicml.sys --> c:\docume~1\juansa~1\locals~1\temp\pnicml.sys [?]

=============== Created Last 30 ================

2009-06-30 12:44 <DIR> --d-h--- c:\windows\PIF
2009-06-30 12:18 <DIR> --dsh--- c:\documents and settings\juan sanchez\PrivacIE
2009-06-30 11:16 <DIR> --dsh--- c:\documents and settings\juan sanchez\IETldCache
2009-06-30 11:12 102,912 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-06-30 11:12 <DIR> --d----- c:\windows\ie8updates
2009-06-30 11:12 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-06-30 11:12 11,064,832 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-06-30 11:12 1,985,024 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-06-30 11:12 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-06-30 11:09 <DIR> -cd-h--- c:\windows\ie8
2009-06-24 21:41 <DIR> --d----- c:\program files\common files\DivX Shared
2009-06-18 17:17 <DIR> --d----- c:\program files\Trend Micro
2009-06-09 14:49 155,136 a------- c:\windows\PEV.exe
2009-06-06 17:43 239,616 a------- c:\windows\system32\Hdk3ctnt.dll
2009-06-06 17:43 <DIR> --d----- c:\program files\Hasbro Interactive

==================== Find3M ====================

2009-05-13 00:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 10:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-01 23:31 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_LMouFilt_01005.Wdf
2009-05-01 23:31 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-04-29 07:24 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-04-22 02:16 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-21 02:24 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-04-17 07:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 09:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-03-24 17:24 22,328 a------- c:\docume~1\juansa~1\applic~1\PnkBstrK.sys

============= FINISH: 12:50:02.81 ===============

Edited by forgivenphoenix, 30 June 2009 - 01:28 PM.


#6 Blade81

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Posted 02 July 2009 - 04:49 PM

Hi,

You seem to have P2P file sharing stuff running there. It's recommended to completely uninstall those. If you don't follow the recommendation, please make sure none of P2P stuff is running in any step during whole fixing process.



Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:
  • Run Spybot-S&D in Advanced Mode
  • If it is not already set to do this, go to the Mode menu
    select
    Advanced Mode
  • On the left hand side, click on Tools
  • Then click on the Resident icon in the list
  • Uncheck
    Resident TeaTimer
    and OK any prompts.
  • Restart your computer

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds.txt log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 Blade81

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Posted 09 July 2009 - 04:45 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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