REFERENCE NUMBER: CH000387
Disk boot failure:
Disk boot failure.
This issue could be caused by any of the following possibilities.
1. Boot options are not set properly in CMOS
2. Non bootable CD or CD-R in computer
3. All boot devices set are not bootable
BOOT OPTIONS ARE NOT SET PROPERLY IN CMOS
Verify that the boot options within CMOS are set properly. Below is an example of how we recommend the boot options be set.
1. Floppy drive
2. CD-ROM drive
3. Hard Drive
4. Other / Network
NON BOOTABLE CD OR CD-R IN COMPUTER
Verify that no CD or CD-R is in the computer possibly causing the computer to attempt to boot from that disc.
ALL BOOT DEVICES SET ARE NOT BOOTABLE
If all of the above recommendations have been attempted and you encounter the same issue it is likely that the computer is not detecting any devices in the computer that are bootable. Attempt to boot from a bootable floppy disk.
If you are unable to boot from a known bootable floppy diskette, ensure that the floppy drive is properly setup. Additional information and troubleshooting on the computer floppy drive can be found on document CH000277.
Once you are able to boot from a bootable floppy diskette, ensure that the hard disk drive is able to be read. Information about why you may not be able to see the hard drive when booting from a floppy diskette can be found on document CH000047. http://www.computerhope.com/issues/ch000387.htm