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External hard drive problems


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#1 RacefanofJr

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Posted 18 June 2009 - 10:48 AM

Hi Family !
I have a Western Digital , external hard drive. The model number is WD25001032-001.
It was dropped last week and now shows signs of problems. After plugging it in, it loads up ok. Sometimes now, it freezes up while opening up files and trying to add or delete files. Sometimes it works ok.
Is there a way to run a program on it to see whats wrong with it and fix it ? Or, is it time to take everything off of it and trash it ?
Any and all help will be greatly appreciated !
The measure of man's real character is what he would do if he knew he would never be found out.

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#2 hamluis

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Posted 18 June 2009 - 10:56 AM

Have you run a WD diagnostic on it yet?

Louis

#3 RacefanofJr

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Posted 18 June 2009 - 11:08 AM

No. Do you have a link where I would be able to get that ?
The measure of man's real character is what he would do if he knew he would never be found out.

#4 hamluis

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Posted 18 June 2009 - 11:33 AM

http://support.wdc.com/product/download.as...101&lang=en

Looks like the right model.

Louis

#5 RacefanofJr

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Posted 18 June 2009 - 11:40 AM

Should I take my personal files off the hard drive before running this diagnostic tool ?
The measure of man's real character is what he would do if he knew he would never be found out.

#6 hamluis

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Posted 18 June 2009 - 03:16 PM

Anytime a user has a problem with the system...it's always wise to have files backed up or moved to another location.

Hardware failures occur every day, on everything...computers are no exception.

And...hardware failures are not the only events which create situations calling for a possible clean install of XP.

I don't ever remove files because I either have backups or don't mind doing a clean install (when the occasion demands it).

Louis




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