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PLEASE HELP ME...HJT LOG (adware&spyware problems)


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1 reply to this topic

#1 OvERfLoW

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Posted 03 July 2005 - 04:41 PM

Hi guys...this is my first time posting.

I keep having problems with pop ups, adware & spyware...they won't go away, or they keep come back. I run XP pro and have Nortons AV 2005, ad-aware SE and have tried a few others. I have also been deleting different bleep in my registry(things that have been identified by my different AV/Anitspy/adware programs) but they keep coming back. I don't know what else to do. This B.S. is really slowing down my comp and is annoying as all hell. PLEASE HELP ME!!!

Here's my HijackThis log file:

Logfile of HijackThis v1.99.1
Scan saved at 1:04:29 PM, on 7/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\DeltTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\NaviSearch\bin\nls.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\K9\Local Settings\Temp\Temporary Directory 1 for HiJackThis(Spyware Eliminator).zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.exactsearch.net/sidesearch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [mino] C:\WINDOWS\System32\mino.exe
O4 - HKLM\..\Run: [afrcmm] C:\WINDOWS\System32\afrcmm.exe
O4 - HKLM\..\Run: [gcrxz] C:\WINDOWS\System32\gcrxz.exe
O4 - HKLM\..\Run: [rnlulvu] C:\WINDOWS\System32\rnlulvu.exe
O4 - HKLM\..\Run: [zauxv] C:\WINDOWS\System32\zauxv.exe
O4 - HKLM\..\Run: [yikd] C:\WINDOWS\System32\yikd.exe
O4 - HKLM\..\Run: [iev] C:\WINDOWS\System32\iev.exe
O4 - HKLM\..\Run: [vayfwf] C:\WINDOWS\System32\vayfwf.exe
O4 - HKLM\..\Run: [xouw] C:\WINDOWS\System32\xouw.exe
O4 - HKLM\..\Run: [ysrlljt] C:\WINDOWS\System32\ysrlljt.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100595120134
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3C082A4-0B38-4230-8CE5-4D83ED900511}: NameServer = 64.136.28.120 64.136.20.120
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



Any help, info or instructions are very much appreciated!!!

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#2 SifuMike

SifuMike

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Posted 03 July 2005 - 09:23 PM

Hello OvERfLoW,

Please confirm that you have run the following scans or run them now.
Save any logs that you generate - we may need them later.
Do not post any logs unless I ask you.


***************************************************

Please download, update and run (one at a time of course!)
Spybot 1.4 and Adaware SE 1.06.r1

Fix whatever they suggest.

***************************************************

If you need help running these tools, here are some helpful tutorials.
Spybot Tutorial
Adaware SE Tutorial


***************************************************

Be sure to run Adaware SE with a Full Scan in the Safe Mode.

How to Reboot into Safe Mode
tap F8 key during reboot, until the boot menu appears...use the arrow keys to choose "Safe Mode" from the menu......,then press the "Enter" key.


The following explains how to set Ad-aware's settings to perform a "Full Scan."

In Ad-aware click the Gear to go to the Settings area.

The following items should be on a green check, not on a red X.

Under the Scanning button:
Scan within archives
Under Memory & Registry, Check EVERYTHING
In Check Drives & Folders, make sure all of your hard drives are selected

Under the Advanced button, check ALL under Log detail level.

Under the Tweak button...

Some of these may not be an available option, depending on your version of Ad-aware and your version of Windows. Do not be concerned if you cannot select a certain item.

In Scanning Engine:
Unload recognized processes during scanning
Include info about ignored objects in logfile, if detected in scan
Include basic Ad-aware settings in logfile
Include additional Ad-aware settings in logfile
Include used command line parameters in logfile

In Cleaning Engine:
XP/2000: Allow unloading explorer to unload shell extensions prior to deletion
Let Windows remove files in use at next reboot
UNCHECK: Automatically try to unregister objects prior to deletion

Click Proceed to save these settings. When you would like to perform a "Full Scan," switch the scan mode from SmartScan to Custom.


***************************************************


Please download, update and run the free A2 (A squared) anti-trojan

Let it fix whatever it wants to. Save the log file by clicking on "Save HTML-Report".

***************************************************


I know you may have anti-virus software, but sometimes its definitions are corrupted due to malware. Online scans are the best resort in this case.
Run this pc through the
Trend Micro Housecall Online virus scanner (Beta)
or
Panda Scan Online virus scanner


***************************************************

C:\Documents and Settings\K9\Local Settings\Temp\Temporary Directory 1 for HiJackThis(Spyware Eliminator).zip\HijackThis.exe


You have saved Hijackthis in a temp folder.
It will not save backups there, so be sure to Hijackthis in its own folder, not in a temp folder. Here is how you make a Hijackthis folder:

Click My Computer, then
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Put your HijackThis.exe there, and double click to run it.

Next, reboot and post a fresh HijackThis log to this thread.

Edited by SifuMike, 03 July 2005 - 10:01 PM.

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