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Detecting the problem cause


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#1 kranthi kumar

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Posted 18 June 2009 - 03:23 AM

:thumbsup:

Hi Friends,

I am Kranthi from India. I done my "Diploma in multimedia" and presently I am working for Advertisement company, I am interested in Animation so I started learning "MAYA software" on my home. While I am using the Windows XP operating system on my computer. But I am not able to practice well on my computer having high configuration "Intel Dual core processor with inbuilt graphic card, 2GB RAM and 250 GB Harddisk" Actually what I want to know from these post is to get rid out of the problem which is causing my computer to stop without any response.

PROBLEM: My system is showing blue screen Message suddently without any intimation all the programs are been closed and after that its restarting.

I thought its may be RAM problem I checked with the hardware specialist and he had changed my "2 GB RAM" After that also I am getting same error message on blue screen showing "Memory dump problem".

Then I checked the Harddisks and that also I replaced but again the same blue screen error message is showing.

Please HELP me to detect the cause for this problem and get rid out of this problem. Is that the error message is caused due to the Virus Infection or Due to Hardware or software installation problem. Please let me how to solve this problem for all.

Hope that this forum will solve my problem.

Thanks,
Kranthi.
kranthi54321@gmail.com

Edited by kranthi kumar, 18 June 2009 - 03:26 AM.


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#2 PC WizKid

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Posted 18 June 2009 - 05:29 AM

Have you got any antivirus on your computer, if so do a scan.
I love Windows Vista Ultimate

Windows 7 RC no more :cry:

#3 kranthi kumar

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Posted 18 June 2009 - 05:43 AM

Yeah I had scaned my system throughly using the bit defender antivirus software but no malware software is found in my system...

Any other solution...

#4 fairjoeblue

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Posted 18 June 2009 - 07:16 AM

Make a memtest86 disk, boot it, & let in finish at least 1 full sets of tests.
If it shows any errors, even 1 , you have bad memory.
If you get an error try 1 stick of memory at a time.

Memtest86 here,

http://www.memtest86.com/memtest86-3.5.iso.zip

Extract the ISO
Use a burning program ,like Nero, that has the Bur image to disk feature to make the disk

If you don't have a burning program with that feature download ISO Recorder & install it,

http://isorecorder.alexfeinman.com/downloa...corderV2RC1.msi

Once it is installed you can right click on the ISO file & click Copy image to CD.

Note: You can't just burn the ISO image to a disk as a data file.
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#5 kranthi kumar

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Posted 18 June 2009 - 07:24 AM

No actually I have 2GB of RAM and 250GB of Harddisk that itself is more for any multimedia sytem configuration...

#6 hamluis

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Posted 18 June 2009 - 09:42 AM

What is the content...of the error message on the BSOD?

Louis




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