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APPRASH?!?!?


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6 replies to this topic

#1 acelsolcier

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Posted 17 June 2009 - 11:36 PM

It seems i can't open any application because of this APPCRASH... here is the problem details:
Problem Event Name: APPCRASH
Application Name: msbsyfhs.exe
Application Version: 1.0.0.0
Application Timestamp: 4a364464
Fault Module Name: msbsyfhs.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 4a364464
Exception Code: c0000005
Exception Offset: 000459d8
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 13321
Additional Information 1: 106a
Additional Information 2: 101159dd6f002a6c0a717e5a5d863567
Additional Information 3: e122
Additional Information 4: 6afd7edccb600f3602c95999b698dc9d

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#2 garmanma

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Posted 18 June 2009 - 12:52 PM

I might have been too hasty in moving you from A.I.I.
Is this the correct spelling? - msbsyfhs.exe

If yes, try this :


A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message. (msbsyfhs.exe)
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.

Edited by garmanma, 18 June 2009 - 12:59 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 acelsolcier

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Posted 19 June 2009 - 09:02 AM

Thank You Very Much for replying, It's okay to move it as long as you answer my question and yes it's the correct spelling. Yet there are still a problem i can't open the autoruns exe file still the problem occur i search if there was related entries and delete it but still it won't open

Edited by acelsolcier, 19 June 2009 - 03:07 PM.


#4 garmanma

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Posted 19 June 2009 - 04:08 PM

Let's move this back to A.I.I.

Can you download and run this?


The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs


---------------------------------

If mbam won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 acelsolcier

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Posted 19 June 2009 - 06:57 PM

Still can't open i try to rename it but still don't work so. I try to run a free online scan and find a lots of win32 virut???

#6 acelsolcier

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Posted 20 June 2009 - 02:21 PM

Sorry to double post... I just want to say i manage to fix the problem i will post here how i do it so if anyone there got the same problem as mine will know how...

Here's a step by step :
1) I run Task Manager and go to Processes Tab
2) Search for the name.exe of that malware
3) Right Click then Properties
4) Then Security Tab
5) Select Administrator then Edit
6) Check all permissions to deny
7) Then run Malwarebytes Anti-Malware etc.
8) Voila the malware is removed

Funny how the one who ask questions make a TUT.
Thank You very much garmanma for helping me and for the infos i'll try to be careful when surfing on the internet this time.

Edited by acelsolcier, 20 June 2009 - 02:22 PM.


#7 garmanma

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Posted 20 June 2009 - 02:29 PM

Good to hear you're clean
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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