Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Update site is being redirected. Same for many other searches.


  • Please log in to reply
13 replies to this topic

#1 newtech09

newtech09

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 17 June 2009 - 02:37 PM

Hi,

I noticed that when I click on Windows Update link in Control panel, I'm being redirected to a Google search engine. Also noticed that when I clicked on links resulting from search at Google/Yahoo, they redirect me to other unrelated sites. Ran McAfee Scanner several times, AntiVirus in On, Firewall in On. Each time I ran Yahoo Anti-Spy it finds a bunch of cookies. I suspect that this PC is infected but I will probably need some assistance in diagnostics and cleaning of this infection (Running Windows XP Pro SP3)

Thank you in advance,

:thumbsup:

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,566 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:30 AM

Posted 17 June 2009 - 03:55 PM

Hello and welcome.. Let's see what MBAm says.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.



Now run part 1
Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt). Note: Do not run Option #2 yet.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 newtech09

newtech09
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 17 June 2009 - 04:13 PM

Hi, I downloaded MBAM and ran installation as per instruction. But MBAM did not start automatically after installation was complete. And when I try to start it manually, nothing happens.

I have McAfee suite services running. Do I need to stop/disable all of them, prior to installation?

#4 golfdude

golfdude

  • Members
  • 221 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ft Wayne, Indiana
  • Local time:10:30 AM

Posted 17 June 2009 - 04:25 PM

Boopme will probably give you the same info:

Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from
HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 


#5 newtech09

newtech09
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 17 June 2009 - 05:03 PM

Thank you, golfdude. That work around helped. MBAM ran. Here is a log:

###############################################

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

6/17/2009 2:59:16 PM
mbam-log-2009-06-17 (14-59-16).txt

Scan type: Quick Scan
Objects scanned: 94950
Time elapsed: 2 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 9
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\system32\MSIVXwbammyhultowkmrmpoyiorgvstovnuse.dll (Spyware.Agent) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{76c9958e-5fe5-46f4-b3ae-8b530d33ca8a}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{9c21edbf-9e84-4f5b-8ffa-834a41ea865d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{76c9958e-5fe5-46f4-b3ae-8b530d33ca8a}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{9c21edbf-9e84-4f5b-8ffa-834a41ea865d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{76c9958e-5fe5-46f4-b3ae-8b530d33ca8a}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{9c21edbf-9e84-4f5b-8ffa-834a41ea865d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.5,85.255.112.107 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
\\?\globalroot\systemroot\system32\MSIVXwbammyhultowkmrmpoyiorgvstovnuse.dll (Spyware.Agent) -> Quarantined and deleted successfully.
c:\RECYCLER\s-1-5-21-1993962763-1303643608-725345543-1003\Dc28.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSIVXcount (Trojan.Agent) -> Delete on reboot.


##################################################################

Rebooting now....

#6 golfdude

golfdude

  • Members
  • 221 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ft Wayne, Indiana
  • Local time:10:30 AM

Posted 17 June 2009 - 05:09 PM

Is it working better?

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 


#7 newtech09

newtech09
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 17 June 2009 - 05:35 PM

It is working great after reboot. I can run Windows Update. I did not notice any redirections from URL links to other unrelated pages. Just in case I reran MBAM and it still finds some spyware (please see the log below)
###############################################################

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

6/17/2009 3:31:01 PM
mbam-log-2009-06-17 (15-31-01).txt

Scan type: Quick Scan
Objects scanned: 95920
Time elapsed: 2 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\system32\MSIVXwbammyhultowkmrmpoyiorgvstovnuse.dll (Spyware.Agent) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
\\?\globalroot\systemroot\system32\MSIVXwbammyhultowkmrmpoyiorgvstovnuse.dll (Spyware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSIVXcount (Trojan.Agent) -> Delete on reboot.

#######################################################

Do I need to be concerned about this MSIVXcount trojan agent?

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,566 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:30 AM

Posted 17 June 2009 - 06:02 PM

Do this now.
Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 newtech09

newtech09
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 17 June 2009 - 06:31 PM

Actually I searched for this trojan on Google. One post suggested to use RootRepel against the *.sys driver file. After deleting this file via RootRepel and rebooting, I reran MBAM. It found the remainder of the files/memory entries for the trojan and this time successfully removed them. After rebooting, I reran MBAM again. This is the resulting log:

#############################################################################################

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

6/17/2009 4:26:20 PM
mbam-log-2009-06-17 (16-26-20).txt

Scan type: Quick Scan
Objects scanned: 96044
Time elapsed: 3 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

######################################

Thank you very much for your help and guidance,

Regards,

#10 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,566 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:30 AM

Posted 17 June 2009 - 07:47 PM

Hey nice work !!! :thumbsup:
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Alex_Computer

Alex_Computer

  • Banned
  • 107 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:30 AM

Posted 17 June 2009 - 09:02 PM

Just to make sure that your clean i would try scanning with Kaspersky. Just as a backup.

Run Scan with Kaspersky

Please do a scan with Kaspersky Online Scanner. Please note: Kaspersky requires Java Runtime Environment (JRE) be installed before scanning for malware, as ActiveX is no longer being used.)

If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.


Open the Kaspersky WebScanner page. http://www.kaspersky.com/virusscanner
Click on the button on the main page.
The program will launch and fill in the Information section on the left.
Read the "Requirements and Limitations" then press the accept button.
The program will begin downloading the latest program and definition files. It may take a while so please be patient and let it finish.
Once the files have been downloaded, click on the settings button.
In the scan settings make sure the following are selected:
Detect malicious programs of the following categories:
Viruses, Worms, Trojan Horses, Rootkits
Spyware, Adware, Dialers and other potentially dangerous programs
Scan compound files (doesn't apply to the File scan area):
Archives
Mail databases
By default the above items should already be checked.
Click the Save button, if you made any changes.
Now under the Scan section on the left:

Select My Computer

The program will now start and scan your system. This will run for a while, be patient and let it finish.
Once the scan is complete, click on View scan report
Now, click on the Save Report as button.
Save the file to your desktop.
Copy and paste that information in your next post.
Refer to this animation: http://i275.photobucket.com/albums/jj285/B...ng/KAS/KAS9.gif if needed

#12 newtech09

newtech09
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:30 AM

Posted 18 June 2009 - 02:39 AM

Ran Kaspersky. The output is clean.

Thank you guys!!!!

#13 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,566 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:30 AM

Posted 18 June 2009 - 09:43 AM

You're most welcome, please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Alex_Computer

Alex_Computer

  • Banned
  • 107 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:30 AM

Posted 18 June 2009 - 09:59 AM

Your welcome




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users