Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

New laptop, 10 BSODs since I've got it. Y?


  • Please log in to reply
2 replies to this topic

#1 Chaos Theory

Chaos Theory

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:03:24 AM

Posted 17 June 2009 - 02:22 PM

First post (hi). I'll buy a coffee to anyone who can fix this problem...

New laptop, Sager NP 9280 i7 950, 6g ram, 280m GPU, Vista Home Premium x64 SP2

First thing I did was update GPU driver and make sure all other drivers and windows updates were current with x64 compatability.

I've had this thing a week and have had at least 10 BSOD with the following debugger log:


Microsoft Windows Debugger Version 6.11.0001.404 AMD64
Copyright Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\#####\Documents\Crash Data\Mini061709-04.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0xfffff800`02419000 PsLoadedModuleList = 0xfffff800`025dddd0
Debug session time: Wed Jun 17 13:32:49.343 2009 (GMT-5)
System Uptime: 0 days 0:05:00.063
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
..
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 6f8, fffff800024d3719}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b8 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000006f8
Arg4: fffff800024d3719

Debugging Details:
------------------


BUGCHECK_STR: 0x7f_8

CUSTOMER_CRASH_COUNT: 4

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff800024731ee to fffff80002473450

STACK_TEXT:
fffffa60`019dda68 fffff800`024731ee : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
fffffa60`019dda70 fffff800`02471a38 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x6e
fffffa60`019ddbb0 fffff800`024d3719 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb8
fffffa60`019f9ff0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x2c0d5


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiDoubleFaultAbort+b8
fffff800`02471a38 90 nop

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiDoubleFaultAbort+b8

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 49e0237f

FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b8

BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b8

Followup: MachineOwner
---------

Edited by Chaos Theory, 17 June 2009 - 02:41 PM.


BC AdBot (Login to Remove)

 


#2 Chaos Theory

Chaos Theory
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:03:24 AM

Posted 19 June 2009 - 09:48 AM

Alright, well... Thanks for the help!

#3 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:05:24 AM

Posted 19 June 2009 - 10:15 AM

I've had this thing a week and have had at least 10 BSOD with the following debugger log:


Any warranty?
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users