Posted 17 June 2009 - 01:14 PM
This morning, a coworker asked for my help with his computer. He had about a dozen pop-ups in IE for various junk websites (3 were a dummy site for Marriott Rewards). I noticed that a process was running called msa.exe and stopped the process.
I ran spybot on his machine, and it detected malware, including zlob, but could not remove it without a restart. I restarted, and got the fake virus warning on his desktop and pop-ups.
I have tried to run malbytes and superantispyware, as I have seen on several posts on the forum, and in the "How to remove MS Antivirus" guide, but the virus won't let me!
It let me download both programs, but when I tried to install them, it popped up and said the file was infected and shut it down. I cannot open task manager; that too is "infected." I cannot open regedit... same thing.
So what do I do if I cannot apply any of the fixes that should be applied in this situation?