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0x000000c5 BSOD, spooldr.sys ?malware


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11 replies to this topic

#1 docrobster

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Posted 17 June 2009 - 09:28 AM

Hello there, I hope someone will be able to help me with this problem which is driving me mad.
System:
OS: winxp sp3 with ie8 installed
AVG free antivirus
Netgear router, no open ports
Windows firewall turned on

A few weeks ago (around 22-25th of may) I started to get a BSOD with stop code 0x000000c5 on my PC, after rebooting windows error reporting told me it might be a malware problem due to spooldr.sys
The microsoft webpage advised doing a microsoft live one care scan, so I tried this a few times but it would always blue screen before finishing the scan.
I might be imagining it but the BSOD also seems to be triggered by running an AVG scan or windows update- but it is happening at other times when I am not there so I don't know.
I found another recent thread on here that seemed to be a similar problem and have been looking at that. I downloaded superantispymare and ran it in safe mode, and it just got rid of 177 tracking cookies.
I am not aware of having installed anything recently that might have caused this, but my kids use the PC so who knows?
I did uninstall a "bakugan" screensaver that my son had put on but that hasn't fixed it.
What should I do next?
Thanks
Rob

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#2 quietman7

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Posted 17 June 2009 - 12:20 PM

Please download F-Secure Easy Clean and save the file to your desktop.
Be sure to read the Frequently Asked Questions (click the link) before performing a scan.
  • Double-click on fseasyclean.exe to launch the program.
  • Read the license agreement and click Accept.
  • Click Start to begin the scan and cleaning.
  • Please be patient as the scan may take a while to complete and show the results.
  • If a rootkit is found, Easy Clean requires you to restart your computer in order to complete disinfection.
  • Exit Easy Clean when finished.
IMPORTANT NOTE: One or more of the identified infections is related to a rootkit component. Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to by used by the attacker for malicious purposes. Rootkits are used by Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:Although the infection has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
.
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#3 docrobster

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Posted 30 June 2009 - 04:48 PM

I ran F secure with antivirus turned off- nothing was found.
Any other suggestions?
Thanks

#4 quietman7

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Posted 30 June 2009 - 05:32 PM

Did you do a search for spooldr.sys on your system?

You can use Windows Search feature > More advanced options to locate them. To do this, go to Start -> Search and click For Files or Folders... or just press the Windows key + F key on the keyboard.
  • Click All files and folders.
  • Type in the name of the file under "Search by...criteria."
  • Click More advanced options and check these options:
    • "Search system folders"
    • "Search hidden files and folders"
    • "Search subfolders"
  • Then click "Search" to look for the file(s).
  • When found right-click the file/folder, choose delete and empty your recycle bin.
-- If your using Vista, see Windows Vista - Using the Search Function for how to perform an advanced search.
.
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#5 docrobster

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Posted 01 July 2009 - 02:10 AM

Yes I searched the system. Nothing found

#6 docrobster

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Posted 01 July 2009 - 04:37 AM

I should also add that prior to Fsecure I ran MBAM and SAS- both found and removed things, and there have been less crashes since.
Would you like me to post the logs? I think I saved them.

#7 quietman7

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Posted 01 July 2009 - 06:03 AM

Yes, post those logs.
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#8 docrobster

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Posted 01 July 2009 - 02:43 PM

MBAM log:
Malwarebytes' Anti-Malware 1.38
Database version: 2299
Windows 5.1.2600 Service Pack 3

17/06/2009 22:58:01
mbam-log-2009-06-17 (22-58-01).txt

Scan type: Full Scan (C:\|)
Objects scanned: 267081
Time elapsed: 2 hour(s), 34 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.


SAS log:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/17/2009 at 00:41 AM

Application Version : 4.26.1004

Core Rules Database Version : 3910
Trace Rules Database Version: 1854

Scan type : Complete Scan
Total Scan Time : 02:23:09

Memory items scanned : 252
Memory threats detected : 0
Registry items scanned : 7784
Registry threats detected : 0
File items scanned : 34821
File threats detected : 177

Adware.Tracking Cookie
C:\Documents and Settings\Rob\Cookies\rob@tribalfusion[2].txt
C:\Documents and Settings\Rob\Cookies\rob@2o7[3].txt
C:\Documents and Settings\Rob\Cookies\rob@atdmt[3].txt
C:\Documents and Settings\Rob\Cookies\rob@msnportal.112.2o7[1].txt
C:\Documents and Settings\Rob\Cookies\rob@msnservices.112.2o7[3].txt
C:\Documents and Settings\Rob\Cookies\rob@specificclick[2].txt
C:\Documents and Settings\Rob\Cookies\rob@ad.yieldmanager[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@etype.adbureau[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@z1.adserver[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@ads.pubmatic[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@data3.perf.overture[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@valueclick[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@stats.channel4[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@adecn[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@www.best-web-discounts[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@ehg.hitbox[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@nedstat.192[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@statsserver.contensis.co[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@saletrack.co[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@ehg-tfl.hitbox[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@www.yourtracking[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@www.findperfectgift.co[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@tracking.summitmedia.co[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@www.country-holidays.co[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@findperfectgift.co[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@xiti[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@ads.pointroll[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@www.hxtrack[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@bannersng.yell[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@imrworldwide[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@ad.zanox[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@media.hotels[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@as1.falkag[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@kanoodle[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@bfast[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@www.dgm2[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@ehg-bestwestern.hitbox[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@precisionclick[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@ads.addesktop[2].txt
C:\Documents and Settings\Cathy\Cookies\cathy@ads.expedia[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@tracker.roitesting[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@perf.overture[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@eas.apm.emediate[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@microsoftwlmessengermkt.112.2o7[1].txt
C:\Documents and Settings\Cathy\Cookies\cathy@server.lon.liveperson[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@www.discountbicycles.co[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@screensavers[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@azjmp[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@www.screensavers[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@icc.intellisrv[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@atwola[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@ehg-suite101.hitbox[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@tribalfusion[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@ads.cartoonnetwork[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@buildabear.122.2o7[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@nationalmediamuseum.org[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@ehg-capitalgroup.hitbox[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@msnportal.112.2o7[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@ad1.clickhype[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@ad2.fotki[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@burstnet[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@saletrack.co[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@stats.hubblesite[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@i.screensavers[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@windowsmedia[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@stats.sellmosoft[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@ads.pointroll[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@imrworldwide[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@interclick[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@adviva[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@e-2dj6wjmiklazofo.stats.esomniture[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@stat.dealtime[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@hg1.hitbox[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@realmedia[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@discountbicycles.co[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@www.burstnet[2].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@pt.crossmediaservices[1].txt
C:\Documents and Settings\Eleanor\Cookies\eleanor@qnsr[1].txt
C:\Documents and Settings\LocalService\Cookies\system@www.ipcmedia[1].txt
tracker.roitesting.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.imrworldwide.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.imrworldwide.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.adopt.hbmediapro.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.ath.belnk.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.belnk.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.belnk.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.centrica.usertracking.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.findherdifferences.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.http.edge.vru4.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.http.edge.vru4.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.http.edge.vru4.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.http.edge.vru4.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.http.edge.vru4.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.http.edge.vru4.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.kanoodle.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.locator.metadata.windowsmedia.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.stats.channel4.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.stats.pcnextday.co.uk [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.tracking.summitmedia.co.uk [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.usenext.de [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
.www.admedian.com [ C:\Documents and Settings\Rob\Application Data\Mozilla\Firefox\Profiles\zwznms48.default\cookies.txt ]
C:\Documents and Settings\Rob\Cookies\rob@adverts.digitalspy.co[1].txt
C:\Documents and Settings\Rob\Cookies\rob@www.wayfinder[1].txt
C:\Documents and Settings\Rob\Cookies\rob@www.virginmedia[1].txt
C:\Documents and Settings\Rob\Cookies\rob@server.lon.liveperson[2].txt
C:\Documents and Settings\Rob\Cookies\rob@server.lon.liveperson[3].txt
C:\Documents and Settings\Rob\Cookies\rob@mywayfinder[1].txt
C:\Documents and Settings\Rob\Cookies\rob@www.mywayfinder[1].txt
C:\Documents and Settings\Rob\Cookies\rob@ads.aol.co[1].txt
C:\Documents and Settings\Rob\Cookies\rob@wayfinder[2].txt
C:\Documents and Settings\Rob\Cookies\rob@eu.mywayfinder[2].txt
C:\Documents and Settings\Rob\Cookies\rob@www.ezytrack[2].txt
C:\Documents and Settings\Rob\Cookies\rob@tracking.veille-referencement[2].txt
C:\Documents and Settings\Rob\Cookies\rob@tracking.quisma[1].txt
C:\Documents and Settings\Rob\Cookies\rob@ads2.singletrackworld[1].txt
C:\Documents and Settings\Rob\Cookies\rob@www.singletrackworld.co[1].txt
C:\Documents and Settings\Rob\Cookies\rob@tracking.summitmedia.co[1].txt
C:\Documents and Settings\Rob\Cookies\rob@ad1.clickhype[1].txt
C:\Documents and Settings\Rob\Cookies\rob@ad.zanox[2].txt
C:\Documents and Settings\Rob\Cookies\rob@eas.apm.emediate[2].txt
C:\Documents and Settings\Rob\Cookies\rob@allyours.virginmedia[1].txt
C:\Documents and Settings\Rob\Cookies\rob@date.ventivmedia[2].txt
C:\Documents and Settings\Rob\Cookies\rob@adlog.cdfreaks[1].txt
C:\Documents and Settings\Rob\Cookies\rob@ads.cdfreaks[1].txt
C:\Documents and Settings\Rob\Cookies\rob@2o7[2].txt
C:\Documents and Settings\Rob\Cookies\rob@5.go.globaladsales[2].txt
C:\Documents and Settings\Rob\Cookies\rob@ads.freeonlinegames[1].txt
C:\Documents and Settings\Rob\Cookies\rob@adecn[1].txt
C:\Documents and Settings\Rob\Cookies\rob@ads.ookla[2].txt
C:\Documents and Settings\Rob\Cookies\rob@atdmt[2].txt
C:\Documents and Settings\Rob\Cookies\rob@atwola[2].txt
C:\Documents and Settings\Rob\Cookies\rob@bannersng.yell[2].txt
C:\Documents and Settings\Rob\Cookies\rob@carsparefinder.co[2].txt
C:\Documents and Settings\Rob\Cookies\rob@clickaider[2].txt
C:\Documents and Settings\Rob\Cookies\rob@clicktorrent[1].txt
C:\Documents and Settings\Rob\Cookies\rob@data2.perf.overture[1].txt
C:\Documents and Settings\Rob\Cookies\rob@dealtime.co[1].txt
C:\Documents and Settings\Rob\Cookies\rob@imrworldwide[2].txt
C:\Documents and Settings\Rob\Cookies\rob@itxt.vibrantmedia[1].txt
C:\Documents and Settings\Rob\Cookies\rob@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\Rob\Cookies\rob@msnportal.112.2o7[2].txt
C:\Documents and Settings\Rob\Cookies\rob@msnservices.112.2o7[1].txt
C:\Documents and Settings\Rob\Cookies\rob@nextag.co[1].txt
C:\Documents and Settings\Rob\Cookies\rob@saletrack.co[1].txt
C:\Documents and Settings\Rob\Cookies\rob@service.liveperson[2].txt
C:\Documents and Settings\Rob\Cookies\rob@service.liveperson[3].txt
C:\Documents and Settings\Rob\Cookies\rob@stats.channel4[1].txt
C:\Documents and Settings\Rob\Cookies\rob@stats.powergen.co[2].txt
C:\Documents and Settings\Rob\Cookies\rob@statsserver.contensis.co[1].txt
C:\Documents and Settings\Rob\Cookies\rob@statsserver.contensis.co[2].txt
C:\Documents and Settings\Rob\Cookies\rob@thecyclepeople.advertserve[1].txt
C:\Documents and Settings\Rob\Cookies\rob@track.asus[1].txt
C:\Documents and Settings\Rob\Cookies\rob@tracking.the7thchamber[1].txt
C:\Documents and Settings\Rob\Cookies\rob@vhost.oddcast[2].txt
C:\Documents and Settings\Rob\Cookies\rob@virginmedia[2].txt
C:\Documents and Settings\Rob\Cookies\rob@w00tpublishers.wootmedia[1].txt
C:\Documents and Settings\Rob\Cookies\rob@www.hxtrack[1].txt
C:\Documents and Settings\Rob\Cookies\rob@www.mediasoftwareapps[1].txt
C:\Documents and Settings\Rob\Cookies\rob@www.searchenginetracking[1].txt
C:\Documents and Settings\Rob\Cookies\rob@www.warezquality[2].txt
C:\Documents and Settings\Rob\Cookies\rob@xiti[1].txt
C:\Documents and Settings\William\Cookies\william@clicks.pangora[2].txt
C:\Documents and Settings\William\Cookies\william@media.fastclick[1].txt
C:\Documents and Settings\William\Cookies\william@imrworldwide[2].txt
C:\Documents and Settings\William\Cookies\william@www.burstnet[2].txt
C:\Documents and Settings\William\Cookies\william@ads.turner[1].txt
C:\Documents and Settings\William\Cookies\william@xiti[1].txt
C:\Documents and Settings\William\Cookies\william@fastclick[1].txt
C:\Documents and Settings\William\Cookies\william@interclick[2].txt
C:\Documents and Settings\William\Cookies\william@dist.belnk[2].txt
C:\Documents and Settings\William\Cookies\william@tracking.dc-storm[1].txt
C:\Documents and Settings\William\Cookies\william@belnk[1].txt
C:\Documents and Settings\William\Cookies\william@tracking.veille-referencement[1].txt
C:\Documents and Settings\William\Cookies\william@media6degrees[1].txt
C:\Documents and Settings\William\Cookies\william@msnportal.112.2o7[1].txt
C:\Documents and Settings\William\Cookies\william@server.cpmstar[1].txt
C:\Documents and Settings\William\Cookies\william@mediaplex[1].txt

Also did RootRepeal yesterday:
ROOTREPEAL AD, 2007-2009
==================================================
Scan Time: 2009/06/30 23:13
Program Version: Version 1.3.0.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB7434000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBAE16000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB2A46000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\documents and settings\rob\local settings\temp\~df2299.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\rob\local settings\temp\~df4587.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

SSDT
-------------------
#: 041 Function Name: NtCreateKey
Status: Hooked by "Lbd.sys" at address 0xba8f887e

#: 247 Function Name: NtSetValueKey
Status: Hooked by "Lbd.sys" at address 0xba8f8bfe

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xb761adf0

==EOF==


Thanks

Edited by quietman7, 01 July 2009 - 09:07 PM.


#9 quietman7

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Posted 01 July 2009 - 09:21 PM

I edited your topic to remove your HijackThis log as they are not permitted in topics outside the HJT forum. Referrals are made to the HJT forum if we cannot resolve the issue here or the infection keeps returning and we need to use more powerful tools.

Your Malwarebytes Anti-Malware log indicates you are using an outdated database version. Please update it through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install.Your database shows 2299. Last I checked it was 2358.

Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Also let me know if your computer is still experiencing BSOD.
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#10 docrobster

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Posted 10 July 2009 - 01:20 AM

OK, sorry about that quietman, here is a fresh MBAM log.
I had 2 BSODs yesterday.
Malwarebytes' Anti-Malware 1.38
Database version: 2401
Windows 5.1.2600 Service Pack 3

10/07/2009 07:18:32
mbam-log-2009-07-10 (07-18-32).txt

Scan type: Quick Scan
Objects scanned: 150835
Time elapsed: 56 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 quietman7

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Posted 10 July 2009 - 06:22 AM

I had 2 BSODs yesterday.

Did you write down the info from the blue diagnostic screen...error code and any other information to include file(s) that may be involved? That info will allow you to better trace the problem.
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#12 docrobster

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Posted 10 July 2009 - 01:11 PM

The error code is the same every time- as in the title: 0x00000c5
There is lots of text as well but I haven't written it down- I seem to remember it talks about checking for corrupt drivers, says it is performing a memory dump. I never paid much attention to it apart from the error code.
On restart error reporting tells me it is malware related to spooldr.sys, but the scans are coming up clean now aren't they, so is it really a driver issue?
Any other suggestions would be appreciated
Thanks




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