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Weird issue and can't open couple programs.


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6 replies to this topic

#1 s2jon

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Posted 16 June 2009 - 09:40 PM

Hello. I am having some issues with my computer. First of all, when i try to shutdown/restart my computer it would tell me that i am saving settings but for a really long time and so therefor i have to shut it down my self holding the power button down. Then when i try to start it up, i SOMETIMES get to my windows BUT nothing loads. All i see when it loads is just my desktop background. And when i do see the icons on my desktop, it tells me that i need to close my anti-virus(AVG 8.0). Another problem is that i can't get any internet browser(Mozilla Firefox/IE) to run. When i open it, i can only search the web for about 2 minutes then it will tell me that i have encountered a problem and that it needs to be fixed. Same with another program called Steam. Also. Before when i could shutdown/restart my computer it would tell me that svchost.exe also encountered a problem and that i need to close it (it tells me two times). And also i can't run winamp or windows media player. It tells me that it also has encountered a problem and needs to close.

System Specs are...
-Windows XP SP3 Home Edition
-3500+ AMD Sempron Processor
-512MB Memory
-160GB Hard Drive
-PNY Nvidia Geforce 9500GT 512MB

Edited by s2jon, 16 June 2009 - 09:47 PM.


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#2 hamluis

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Posted 17 June 2009 - 07:36 AM

Hi :thumbsup:.

Have you checked Event Viewer for possible clues to any of these...by looking at the errors noted in EV?

Have you eliminated the possibilility of malware by running a couple of thorough scans? That's the first thing I suggest doing.

I would try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Once the possibility of malware has been eliminated, it allows you to then concentrate on the errors reflected by the system now.

Louis

#3 Alex_Computer

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Posted 17 June 2009 - 07:46 PM

Another good anti-malware solution to use is Malwarebytes Anti-Malware. It has excellent detection ratings. Make sure to post back any logs from the removal tools that found anything.

#4 s2jon

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Posted 17 June 2009 - 07:57 PM

I already posted a new topic in the other thread at "Am i infected?". I can't seem to run any of the programs given. So i do believe i am infected with malware/spyware.

#5 hamluis

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Posted 17 June 2009 - 08:02 PM

No problem, feedback appreciated.

Disregard any further comments made to this thread, take all your direction from the malware side of BC until that is resolved.

Louis

#6 Alex_Computer

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Posted 17 June 2009 - 08:06 PM

Yes, the likelyhood if you cannot run any of these is yes, you are infected.

#7 Orange Blossom

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Posted 21 June 2009 - 08:08 AM

Topic closed to avoid confusion. Topic in AII is here: http://www.bleepingcomputer.com/forums/t/234673/computer-issues-and-cant-open-some-programs/ ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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