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13 replies to this topic

#1 jgb99

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Posted 16 June 2009 - 09:21 PM

Have downloaded Spyware Doctor, but it can't seem to update (I read the trojan blocks Spyware removal programs?).

How do I go about removing it?

Tah,
jgb99

Edited by jgb99, 16 June 2009 - 11:40 PM.


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#2 Elise

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Posted 17 June 2009 - 03:17 AM

Hello jgb99 and :thumbsup: to BleepingComputer!

Lets see if we can get a bit more information on what problems/infections you computer may have.

Can you please explain to me what complains do you have, pop ups/errors/problems with system performance?

Lets do also a scan.

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


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#3 jgb99

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Posted 17 June 2009 - 09:12 PM

Hi Elise - thanks for the reply.

I've noticed is after a google search, when I click on one of the results it takes me to a 'random' page (i.e. myspace, youtube video, smartbizsearch.com etc.). Computer also hasn't been shutting down properly occasionally.

Installed MBAM fine, but the program won't open (didn't automatically start either) ... any idea why?

Tah,
jgb99

Edited by jgb99, 17 June 2009 - 09:14 PM.


#4 Elise

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Posted 18 June 2009 - 01:37 AM

Hi, please try the following.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

regards, Elise


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#5 jgb99

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Posted 18 June 2009 - 09:07 PM

Thanks Elise - here are the contents of the report:

Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 6.0.6001 Service Pack 1

19/06/2009 10:04:04 AM
mbam-log-2009-06-19 (10-04-04).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 216526
Time elapsed: 55 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 15
Folders Infected: 2
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{09f1adac-76d8-4d0f-99a5-5c907dadb988} (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\aldd (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSMGR (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\DomainService (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\CAC (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{7c24493f-3d23-4258-9426-42c5fc3b8211} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{a5ca719b-c8c0-49a5-9063-e4d5e29f5b1a}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{b297abdf-953c-4025-bf77-cd659602d384}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{b297abdf-953c-4025-bf77-cd659602d384}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{ff3e777c-fc2c-459e-81c8-2dbedd5362b5}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{a5ca719b-c8c0-49a5-9063-e4d5e29f5b1a}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{b297abdf-953c-4025-bf77-cd659602d384}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{b297abdf-953c-4025-bf77-cd659602d384}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{ff3e777c-fc2c-459e-81c8-2dbedd5362b5}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{a5ca719b-c8c0-49a5-9063-e4d5e29f5b1a}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{b297abdf-953c-4025-bf77-cd659602d384}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{b297abdf-953c-4025-bf77-cd659602d384}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{ff3e777c-fc2c-459e-81c8-2dbedd5362b5}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.174,85.255.112.71 -> Quarantined and deleted successfully.

Folders Infected:
c:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HDExtrem (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HDExtrem (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
c:\programdata\microsoft\Windows\start menu\Programs\HDExtrem\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.Agent) -> Quarantined and deleted successfully.
c:\RECYCLER\S-6-2-49-100014829-100010760-100012152-6313.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.

Edited by jgb99, 18 June 2009 - 09:08 PM.


#6 Elise

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Posted 19 June 2009 - 02:41 AM

Hello jgb99, that doesnt look good, but lets see what two other scans tell us. Please follow the steps below and post back the results.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

ATF-CLEANER
------------------
Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Please download SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in Safe Mode.

DR. WEB CUREIT
----------------------
Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
SUPERANTISPYWARE
----------------------------
Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 jgb99

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Posted 21 June 2009 - 05:49 PM

Hi Elise,

I completed the ATF step and downloaded DrWebCureIt, but had problems with SUPERAntiSpyware ... couldn't download it from the link provided, so I got it from download.com, but then couldn't start up the installation (comes up with an error message: 'SUPERAntiSpyware.exe has stopped working').

#8 Elise

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Posted 22 June 2009 - 12:47 AM

Hi jgb99, leave Superantispyware for now and just run Dr.Web, following the steps I posted earlier.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 jgb99

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Posted 23 June 2009 - 07:33 AM

I managed to get the installation to work:

DrWebCureIt Results

Free.License.v.3[10.exe\data002;C:\Documents and Settings\Ravi\DoctorWeb\Quarantine\Free.License.v.3[10.exe;BackDoor.Tdss.112;;
Free.License.v.3[10.exe;C:\Documents and Settings\Ravi\DoctorWeb\Quarantine;Archive contains infected objects;Moved.;
gaopdxnswkhusypjpxxspyrvfffdqtjvnsqvi0.sys;C:\Documents and Settings\Ravi\DoctorWeb\Quarantine;Trojan.Packed.2479;Incurable.Moved.;
gaopdxptpkpxofmnvcncoxijximcugaibqxeht.dll;C:\Documents and Settings\Ravi\DoctorWeb\Quarantine;Trojan.Packed.365;Incurable.Moved.;

SUPERAntiSpyware Results:


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/23/2009 at 07:43 PM

Application Version : 4.26.1004

Core Rules Database Version : 3951
Trace Rules Database Version: 1893

Scan type : Complete Scan
Total Scan Time : 01:13:04

Memory items scanned : 289
Memory threats detected : 0
Registry items scanned : 7671
Registry threats detected : 0
File items scanned : 117473
File threats detected : 95

Adware.Tracking Cookie
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@ad2.yieldmanager[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@adbrite[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@adopt.specificclick[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@ads.adbrite[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@adtech[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@advertising[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@atdmt[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@bs.serving-sys[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@doubleclick[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@fastclick[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@imrworldwide[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@media.sensis.com[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@mediaonenetwork[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@mediaplex[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@msnportal.112.2o7[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@overture[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@premiumtv.122.2o7[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@revenue[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@revsci[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@serving-sys[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@specificclick[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@www.burstbeacon[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@www.burstnet[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@008.free-counters.co[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@112.2o7[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@2o7[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ad.labpixies[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ad2.yieldmanager[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adbrite[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adecn[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adopt.euroclick[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ads.as4x.tmcs.ticketmaster[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ads.as4x.tmcs[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ads.revsci[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ads.usercash[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ads.widgetbucks[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adsense.google[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adsense.google[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adserver.easyad[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adserver.filefront[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adserver.socialspark[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@adtech[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@advertising[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@blog.accountingcoach[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@bluestreak[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@burstnet[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@clicks.smartbizsearch[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@content.yieldmanager[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@counter.hitslink[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@dmtracker[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@eb.adbureau[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ehg-optionetics.hitbox[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ehg-zoom.hitbox[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@elitefitness[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@fdau.adbureau[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@hitbox[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@hotlog[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ice.112.2o7[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@ingaustralia.112.2o7[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@kontera[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@landing.hitfarm[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@linksynergy[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@media.sensis.com[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@media.zoominfo[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@media6degrees[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@mediaonenetwork[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@mediaplex[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@msnportal.112.2o7[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@overture[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@partypoker[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@paypal.112.2o7[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@perf.overture[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@pop.webfile[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@realmedia[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@revsci[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@richmedia.yahoo[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@sensismediasmart.com[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@statcounter[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@stats.investec.co[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@statse.webtrendslive[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@superstats[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@tacoda[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@technoratimedia[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@toplist[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@videoegg.adbureau[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@www.accountingcoach[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@www.addfreestats[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@www.alotporn[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@www.burstnet[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@www.clickxchange[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@www.googleadservices[1].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@www.googleadservices[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@www3.addfreestats[2].txt
C:\Users\Ravi\AppData\Roaming\Microsoft\Windows\Cookies\Low\ravi@xiti[1].txt

Adware.Vundo/Variant-MSFake
C:\USERS\RAVI\DOCUMENTS\MISC\OTHER\LIVE SEARCH.EXE

#10 Elise

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Posted 23 June 2009 - 07:56 AM

Hello jgb99,

Well, so far we found quite a few nasty infections. It might be necessary to deeper investigate the problems, but first, to see if the malware keeps coming back, or if its gone for good, can you please update Malwarebytes antimalware and run a new full scan?

Can you tell me how your computer is running now?

Edited by elise025, 23 June 2009 - 08:10 AM.

regards, Elise


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#11 jgb99

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Posted 23 June 2009 - 08:08 PM

Computer seems to be running smoother after the 2 scans (but was struggling prior to ... not starting up or shutting down properly a few times and auto rebooting after a 'blue screen' error message). Have noticed the google search issue I mentioned previously has stopped too.

Malwarebytes' Anti-Malware 1.38
Database version: 2325
Windows 6.0.6001 Service Pack 1

24/06/2009 9:06:42 AM
mbam-log-2009-06-24 (09-06-42).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 221067
Time elapsed: 1 hour(s), 47 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Windows\System32\winssq32.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#12 Elise

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Posted 24 June 2009 - 12:16 AM

Hello jgb99,
I am sorry to say that you are not completely clean. The two files that MBAM found, are part of a nasty rootkit infection. With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

If you have anymore questions about the above, I will be glad to answer them.

regards, Elise


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#13 jgb99

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Posted 24 June 2009 - 01:33 AM

I've started a new thread in the Malware forum: http://www.bleepingcomputer.com/forums/t/236315/rootkit-infection/

Thanks for your help, Elise.

#14 boopme

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Posted 24 June 2009 - 02:04 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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