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Pop-up with "trojan-keylogger.WIN32.agent"


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3 replies to this topic

#1 StormFox13

StormFox13

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Posted 16 June 2009 - 05:50 PM

Hello all you wonderful smart people at Bleeping Computer (who I have used many a time in the past for looking up nasties)! I have an issue! (big surprise) :thumbup2: I am running a Dell Inspiron E1505 laptop with Windows XP installed on it.

Several days ago, this annoying pop-up began appearing which said "Windows Security Alert - Name: Trojan-Keylogger.Win32.Agent - Risk Level: High - Description: Agent.arpt is a Spyware program that records keystrokes takes screen shots of the computer". I did some research before proceeding and came across a "Bogus" Windows Security alert from a year or so back with the same name, but instead of .agent, it was .fung ((I have no idea if this is related or not))... ANYWAY, after running MalwareBytes, Windows Defender, McAfee, and the AdAware ((all coming up cleaning except for AdAware which removed some trojans)), I restarted the machine, and the little bugger came back...

Unsure how to proceed from there I disabled my internet and did a system restore to about 3 days before the incident... After that, the pop-up was gone, however, McAfee's Virus-scan was damaged in the process... I researched this, and found that it was common for this to happen after system restores, and so I went to McAfee's site, downloaded their client and properly uninstalled McAfee, and then installed and updated Avast...

After all this, I ran an Avast Scan which removed 4 trojan keyloggers and then adaware, which came up clean... Is this a viable fix for the issue at hand? Or is it recommended I post a hijack.this log to be 100% sure? Just want to make sure everything is hunky dory and all that...

PS: if it would be helpful, I screen capped the alert window, if you'd like to look at it...

Thank you in advance for any assistance!


DDS (Ver_09-05-14.01) - NTFSx86
Run by V. Brielle Moore at 18:42:31.87 on Tue 06/16/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1255 [GMT -4:00]

AV: avast! antivirus 4.8.1335 [VPS 090616-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\iWin Games\iWinTrusted.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Zune\ZuneLauncher.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\V. Brielle Moore\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: del.icio.us Toolbar Helper: {7aa07ae6-01ef-44ec-93ca-9d7cd41ccdb6} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
BHO: {7ba69a52-c348-4454-ac8c-33e85f8461af} - c:\windows\system32\byXNfCVO.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: IEHlprObj Class: {8ca5ed52-f3fb-4414-a105-2e3491156990} - c:\program files\iwin games\iWinGamesHookIE.dll
BHO: {8e353964-383b-42a8-b2ee-9cf2d1973054} - c:\windows\system32\iifdCrpo.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Gamevance Text: {beac7dc8-e106-4c6a-931e-5a42e7362883} - c:\program files\gamevance\gvtl.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: del.icio.us: {981fe6a8-260c-4930-960f-c3bc82746cb0} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Veoh Video Compass: {52836eb0-631a-47b1-94a6-61f9d9112dae} - c:\program files\veoh networks\veoh video compass\SearchRecsPlugin.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Veoh] "c:\program files\veoh networks\veoh\VeohClient.exe" /VeohHide
uRun: [<NO NAME>]
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\v. brielle moore\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\v3de0~1.bri\applic~1\mozilla\firefox\profiles\abc151oz.default\
FF - component: c:\documents and settings\v. brielle moore\application data\mozilla\firefox\profiles\abc151oz.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\veoh networks\veoh\plugins\noreg\NPVeohVersion.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-6-14 114768]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-6-14 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-6-14 138680]
R2 iWinTrusted;iWinTrusted;c:\program files\iwin games\iWinTrusted.exe [2009-6-4 78104]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-6-14 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-6-14 352920]

=============== Created Last 30 ================

2009-06-16 12:00 <DIR> --d----- c:\docume~1\v3de0~1.bri\applic~1\AlterLab
2009-06-16 10:37 <DIR> --d----- c:\program files\iWin Games
2009-06-15 12:22 <DIR> --d----- c:\docume~1\v3de0~1.bri\applic~1\Amaranth Games
2009-06-15 12:10 <DIR> --d----- c:\docume~1\v3de0~1.bri\applic~1\iWin
2009-06-14 22:13 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-06-12 13:37 0 a---h--- c:\windows\system32\drivers\Msft_User_ZuneDriver_01_07_00.Wdf
2009-06-12 13:37 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_WinUSB_01007.Wdf
2009-06-12 13:37 0 a---h--- c:\windows\system32\drivers\MsftWdf_user_01_07_00.Wdf
2009-06-10 15:32 <DIR> --d----- c:\docume~1\v3de0~1.bri\applic~1\Valusoft
2009-06-10 15:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Valusoft
2009-06-05 10:57 <DIR> --d----- c:\docume~1\v3de0~1.bri\applic~1\Pi Eye Games
2009-06-04 02:59 <DIR> --d----- c:\docume~1\v3de0~1.bri\applic~1\GamesCafe
2009-06-03 23:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\cupcakecafe
2009-06-03 20:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Astar Games
2009-06-02 01:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\HipSoft
2009-06-01 15:16 268 a---h--- C:\sqmdata04.sqm
2009-06-01 15:16 244 a---h--- C:\sqmnoopt04.sqm
2009-05-24 16:23 268 a---h--- C:\sqmdata03.sqm
2009-05-24 16:23 244 a---h--- C:\sqmnoopt03.sqm
2009-05-24 13:28 9,200 -------- c:\windows\system32\drivers\cdralw2k.sys
2009-05-24 13:28 9,072 -------- c:\windows\system32\drivers\cdr4_xp.sys
2009-05-24 13:27 <DIR> --d----- c:\windows\system32\IOSUBSYS
2009-05-20 21:48 268 a---h--- C:\sqmdata02.sqm
2009-05-20 21:48 244 a---h--- C:\sqmnoopt02.sqm
2009-05-20 21:10 <DIR> --d----- c:\program files\BitTorrent
2009-05-20 20:14 <DIR> --d----- c:\docume~1\v3de0~1.bri\applic~1\IMVU
2009-05-20 20:14 <DIR> --d----- c:\docume~1\v3de0~1.bri\applic~1\IMVUClient
2009-05-18 12:08 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_zumbus_01007.Wdf
2009-05-18 12:08 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-05-18 12:08 14,640 -------- c:\windows\system32\spmsgXP_2k3.dll
2009-05-18 12:06 465,920 -c------ c:\windows\system32\dllcache\imapi2fs.dll
2009-05-18 12:06 317,952 -c------ c:\windows\system32\dllcache\imapi2.dll
2009-05-18 12:06 62,976 -c------ c:\windows\system32\dllcache\cdrom.sys
2009-05-18 12:06 465,920 -------- c:\windows\system32\imapi2fs.dll
2009-05-18 12:06 317,952 -------- c:\windows\system32\imapi2.dll

==================== Find3M ====================

2009-06-16 11:56 27,629 a------- c:\windows\system32\nvModes.dat
2009-05-10 15:17 87,263 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-04 13:37 4,096 a------- c:\windows\d3dx.dat
2009-05-01 14:30 3,366,912 a------- c:\windows\system32\GPhotos.scr
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:55 78,336 -------- c:\windows\system32\ieencode.dll
2009-04-27 21:30 499,712 a------- c:\windows\system32\msvcp71.dll
2009-04-27 21:30 348,160 a------- c:\windows\system32\msvcr71.dll
2009-04-27 19:27 376,832 a------- c:\windows\system32\AegisI5Installer.exe
2009-04-27 19:27 21,361 a------- c:\windows\system32\drivers\AegisP.sys
2009-04-27 19:27 21,361 a------- c:\windows\AegisP.sys
2009-04-27 17:47 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll

============= FINISH: 18:42:49.45 ===============

Attached Files


Edited by StormFox13, 16 June 2009 - 05:53 PM.


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#2 etavares

etavares

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Posted 22 June 2009 - 08:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 StormFox13

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Posted 23 June 2009 - 03:14 PM

Thank you for getting back to me, however, after alot of deliberation, I just reloaded my machine and started with a fresh install... The comp is now running very well!!! Thank you for your offer of assistance anyway!

#4 Orange Blossom

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Posted 23 June 2009 - 07:45 PM

Hello

Thank you for posting back. I'm sorry you had to reformat, but I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please start a new topic.

Happy computing,

Orange Blossom :thumbup2:
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