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Internet Explorer homepage is being redirected to Ask.com


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#1 -KiKi-

-KiKi-

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Posted 16 June 2009 - 03:21 PM

I am having a very weird problem. Last night, I allowed my 11-year-old niece to use my computer. Apparently, she somehow downloaded the ask.com toolbar. She said she doesn't know how she ended up downloading it, but somehow it got there.

So I went to the Control Panel to find the Ask.com toolbar application so that I could un-install it. I un-installed it successfully then re-booted the computer.

After the re-boot, I clicked on my Internet Explorer icon on my desktop as I always do so that I can start browsing the net. My AT&T Yahoo homepage didn't come up at all. Instead, an Ask.com homepage came up. So I went into my Internet Options settings and changed the homepage setting back to att.yahoo.com. After I did that, I opened up Internet Explorer again, and att.yahoo.com was re-directed to Ask.com.

No matter what website I type in, everything gets re-directed to Ask.com. I went to the Control Panel to make sure that the Ask.com toolbar and its components were completely un-installed, and obviously they were. I see no sign of Ask.com in my list of programs in my Control Panel. I don't know how to get Ask.com out of Internet Explorer.

What should I do? Please help me!

By the way, I'm using Internet Explorer 6.

Edited by -KiKi-, 16 June 2009 - 03:38 PM.


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#2 -KiKi-

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Posted 16 June 2009 - 04:45 PM

Never mind. I just went to Ask.com's "Frequently Asked Questions" section and got instructions for how to fix it. It's all back to normal now.

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