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Infected - System Security/Iexplore/Etc. - Please Help


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8 replies to this topic

#1 bendylson

bendylson

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Posted 16 June 2009 - 09:34 AM

Good morning. Yesterday I contracted some kind of virus. Normally I am pretty good about avoiding them, but apparently not this time. I've been running in Safe Mode for the last day trying to figure out a way to get out from under it, but like so many others here on the forum, the virus will not let me run ANY anti-virus software nor will it let me perform any scans. I've tried deleting various suspicious files/processes but no luck.

Any assistance you could provide would be immensely appreciated.

Best regards,
Benjamin

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#2 bendylson

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Posted 16 June 2009 - 09:42 AM

Sorry, I forgot to attach the DDS information. Here is the log and the attach file is also included.


DDS (Ver_09-05-14.01) - NTFSx86 NETWORK
Run by bsonnet at 10:36:09.62 on Tue 06/16/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1.#QNAN.3055 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\bsonnet.SERVER01.000\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {500BCA15-57A7-4eaf-8143-8C619470B13D} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [prnet] "c:\windows\system32\prnet.tmp"
uRun: [net] "c:\windows\system32\net.net"
uRun: [kell] c:\program files\manson\liser.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [Sony Ericsson PC Suite] "c:\program files\sony ericsson\mobile2\application launcher\Application Launcher.exe" /startoptions
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [DMXLauncher] "c:\program files\roxio\cineplayer\DMXLauncher.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [prnet] "c:\windows\system32\prnet.tmp"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [RegDoctor] c:\program files\regdoctor\RegDoctor.exe -Quick
mRun: [net] "c:\windows\system32\net.net"
mRun: [16497184] c:\documents and settings\all users.windows\application data\16497184\16497184.exe
mRun: [96507176] c:\documents and settings\all users.windows\application data\96507176\96507176.exe
mRun: [RTHDCPL] c:\windows\system32\RTHDCPL.EXE
mRun: [SkyTel] c:\windows\system32\SkyTel.EXE
mRun: [Alcmtr] c:\windows\system32\ALCMTR.EXE
mRun: [IDTSysTrayApp] c:\windows\system32\sttray.exe
mRun: [SigmatelSysTrayApp] c:\windows\system32\stsystra.exe
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\sideact!.lnk - c:\program files\symantec\act\SideACT.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219080160669
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll,c:\progra~1\manson\liser.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bsonne~1.000\applic~1\mozilla\firefox\profiles\jbwtfv7q.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&source=iglk
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-13 64160]
S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1005904]
S2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-1-28 24652]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-5-19 1684736]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-8-18 99376]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-7-14 29744]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20080817.003\naveng.sys [2008-8-18 89936]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20080817.003\navex15.sys [2008-8-18 856336]
S3 s125bus;Sony Ericsson Device 125 driver (WDM);c:\windows\system32\drivers\s125bus.sys [2009-5-15 83336]
S3 s125mdfl;Sony Ericsson Device 125 USB WMC Modem Filter;c:\windows\system32\drivers\s125mdfl.sys [2009-5-15 15112]
S3 s125mdm;Sony Ericsson Device 125 USB WMC Modem Driver;c:\windows\system32\drivers\s125mdm.sys [2009-5-15 108680]

=============== Created Last 30 ================

2009-06-15 16:42 <DIR> --d----- c:\program files\trend micro
2009-06-15 16:10 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-15 16:10 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-15 16:10 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-15 16:10 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\Malwarebytes
2009-06-15 14:58 14,336 ----h--- c:\windows\pp10.exe
2009-06-15 14:58 2 ----h--- c:\windows\zaponce53290.dat
2009-06-15 14:58 2 ----h--- c:\windows\zaponce53173.dat
2009-06-15 14:58 2 ----h--- c:\windows\zaponce53222.dat
2009-06-15 14:57 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\96507176
2009-06-15 14:57 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\16497184
2009-06-15 14:57 <DIR> --dshr-- c:\program files\Manson
2009-06-15 14:57 110 a------- C:\tj.vbs
2009-05-19 13:21 339,968 a------- c:\windows\stsystra.exe
2009-05-19 12:37 1,900,544 a------- c:\windows\system32\stlang.dll
2009-05-19 12:37 405,504 a------- c:\windows\sttray.exe
2009-05-19 12:37 204,800 a------- c:\windows\system32\stacsv.exe
2009-05-19 12:33 <DIR> --d----- c:\windows\system32\RTCOM
2009-05-19 12:21 <DIR> --d----- c:\program files\Realtek
2009-05-19 12:20 528,384 a------- c:\windows\RtlExUpd.dll
2009-05-19 12:14 <DIR> --d----- c:\program files\IDT
2009-05-19 12:13 <DIR> --d----- C:\swsetup
2009-05-19 11:48 <DIR> --ds---- c:\documents and settings\bsonnet.server01.000\UserData
2009-05-18 14:44 32 a------- c:\windows\system32\tdata.adv
2009-05-18 14:43 1,386,496 a------- c:\windows\system32\glaux.dll
2009-05-18 14:43 237,568 a------- c:\windows\system32\glut32.dll
2009-05-18 14:43 <DIR> --d----- c:\program files\AdvancedDefrag
2009-05-18 14:39 <DIR> --d----- C:\Advanced.Defrag.v2.6.Cracked-ViRiLiTY
2009-05-18 14:22 <DIR> --d----- c:\program files\[www.bayw.org].RegDoctor.v2.12
2009-05-18 14:21 245,760 a------- c:\windows\system32\vbalColumnTreeView6.ocx
2009-05-18 14:21 57,344 a------- c:\windows\system32\CGZipLibrary.DLL
2009-05-18 14:21 40,960 a------- c:\windows\system32\SSubTmr6.dll
2009-05-18 14:21 18,728 a------- c:\windows\system32\ISHF_Ex.tlb
2009-05-18 14:21 8,096 a------- c:\windows\system32\OLEGUIDS.TLB
2009-05-18 14:21 <DIR> --d----- c:\program files\RegDoctor
2009-05-18 14:20 <DIR> --d----- c:\docume~1\bsonne~1.000\applic~1\Greyfirst
2009-05-18 14:19 <DIR> --d----- c:\program files\Celtx

==================== Find3M ====================

2009-05-27 13:05 15,688 a------- c:\windows\system32\lsdelete.exe
2009-05-13 13:05 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2008-08-22 15:57 87,608 a------- c:\docume~1\bsonne~1.000\applic~1\inst.exe
2008-08-22 15:57 47,360 a------- c:\docume~1\bsonne~1.000\applic~1\pcouffin.sys
2008-08-04 16:13 9,463,957 a------- c:\program files\wdfp506.rar
2008-08-01 17:06 17,473,760 a------- c:\program files\espn-draft-analyzer.exe
2008-07-01 19:49 7,496,920 a------- c:\program files\Firefox Setup 3.0.exe
2008-05-26 19:55 408 a------- c:\program files\common files\System.class
2008-02-15 12:45 21,364,592 a------- c:\program files\aaw2007.exe
2008-01-30 18:41 74,346 a------- c:\program files\2504901400099981636YKfmzv.wbz
2008-01-30 17:46 1,506,400 a------- c:\program files\WinColorSetup.exe
2008-01-30 17:45 1,469,992 a------- c:\program files\GenuineCheck.exe
2008-01-10 12:05 5,486,505 a------- c:\program files\Plato.DVD.Ripper.Pro.v6.66.5.WinALL.Cracked-TUkEY.rar
2008-01-10 12:03 356,231 a------- c:\program files\Atrise.FBI.v1.0.WinAll-LAXiTY.rar
2008-01-08 14:02 899,414 a------- c:\program files\SetupDVDDecrypter_3.5.4.0.exe
2008-01-08 12:33 4,231,726 a------- c:\program files\Digitaction.Audio.Catalog.v3.7.Cracked-F4CG.rar
2008-01-08 12:30 15,003,453 a------- c:\program files\PCDJ.VJ.v1.0.6-EDGE.rar
2008-01-08 12:29 2,159,003 a------- c:\program files\RegDoctor.v1.94.WinALL.Cracked-MAZE.zip
2007-11-21 19:57 129 a------- c:\program files\Please copy the Glass Viper dll into your VST plugin directory.txt
2007-10-30 12:31 282,624 a------- c:\program files\keygen.exe
2007-10-02 14:37 592,174 a------- c:\program files\Chief.Architect.X1.Keygen.rar
2007-08-31 09:21 50,009,400 a------- c:\program files\iTunesSetup.exe
2007-07-30 18:06 20,386 a------- c:\program files\zsnesw.cfg
2007-07-30 18:06 3,806 a------- c:\program files\zinput.cfg
2007-07-30 18:06 273 a------- c:\program files\rominfo.txt
2007-07-30 18:02 8,952 a------- c:\program files\zfont.txt
2007-07-30 18:02 2,480 a------- c:\program files\zmovie.cfg
2007-07-30 17:50 2,080,797 a------- c:\program files\project64_1.6.exe
2007-07-30 17:45 867,785 a------- c:\program files\zsnesw151.zip
2007-07-30 17:44 834,153 a------- c:\program files\jnes_0_6.exe
2007-07-05 18:12 732,795 a------- c:\program files\uploadr_2.5.0.15_en.exe
2007-06-18 13:54 577 a------- c:\program files\Shortcut to ARGUS.EXE.lnk
2007-05-30 10:11 465,728 a------- c:\program files\msgr8us.exe
2007-05-10 17:22 734,160 a------- c:\program files\VobSub_2.23.exe
2007-05-08 17:51 7,746,968 a------- c:\program files\vsoConvertXtoDVD2_setup.exe
2007-05-02 18:10 20,006,472 a------- c:\program files\QuickTimeInstaller.exe
2007-04-13 15:35 8,616,972 a------- c:\program files\ioware-w32-x86-402.exe
2007-03-21 14:59 550,011 a------- c:\program files\avisplit.zip
2007-02-01 18:02 313,344 a------- c:\program files\hjsplit.exe
2007-01-24 17:22 594,432 a------- c:\program files\zsnesw.exe
2007-01-12 13:24 104 a------- c:\program files\Shortcut to Sony Ericsson File Manager.lnk
2007-01-04 15:59 1,958 a------- c:\program files\Sony Ericsson PC Suite.lnk
2007-01-04 15:57 1,675 a------- c:\program files\Disc2Phone.lnk
2006-11-21 17:46 1,492 a------- c:\program files\ARGUS.lnk
2006-08-15 16:57 752 a------- c:\program files\readme.txt
2006-07-25 12:48 13,736,064 a------- c:\program files\GoogleEarthWin.exe

============= FINISH: 10:38:56.65 ===============

Attached Files



#3 fireman4it

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Posted 16 June 2009 - 10:12 AM

Hello bendylson,

Welcome to Bleeping Computer.

Sorry for delayed response. Forums have been really busy.

My name is fireman4it and I will be helping you with your Malware problem.
As I am still in training I will be helping you under supervision of our expert teachers, so there may be a delay between posts.

Please make no further changes or run any other tools unless instructed to. This may hinder the cleaning of your machine.

I will be analyzing your log. I will get back to you with instructions after it is approved.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#4 bendylson

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Posted 16 June 2009 - 10:15 AM

Wonderful, thank you for your quick response.

#5 bendylson

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Posted 17 June 2009 - 12:03 PM

I am sorry to reply and I hate to do so as I do not want to consider this "bumping" my thread but I thought you should know that my system has gotten worse in the last 24 hours. Now I can no longer perform a search of my computer for particular files. Also, in addition to not being able to run any anti-malware programs, I can now no longer open Mozilla Firefox. When I try, a program called "sysfader" shows as "running" for a brief second on my Task Manager and then goes away. Yet there are still multiple instances of iexplore running despite my not having opened Internet Explorer.

Furthermore, ALL of this occurs in Safe Mode. I have not altered or deleted anything since posting my original Log, however, I have had to reboot my computer twice. Please let me know if reposting a Log would be helpful.

Thank you again for taking the time to assist me in this troubling matter. I look forward to hearing from you at your earliest assistance.

#6 fireman4it

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Posted 18 June 2009 - 11:26 AM

Hello bendylson,


Your system is infected with a nasty variant of Virut, a polymorphic file infector with IRCBot functionality which infects .exe, .scr files, downloads more malicious files to your system, and opens a back door that compromises your computer. According to this Norman White Paper Assessment of W32/Virut, some variants can infect the HOSTS file and block access to security related web sites. URL=http://blog.trendmicro.com/virux-cases-escalate/]Virux[/URL] is an even more complex file infector which can embed an iframe into the body of web-related files and infect script files (.php, .asp, and .html). When Virut creates infected files, it also creates non-functional files that are corrupted beyond repair. In many cases the infected files cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files become corrupted and the system may become irreparable.

The virus has a number of bugs in its code, and as a result it may misinfect a proportion of executable files....some W32/Virut.h infections are corrupted beyond repair.

McAfee Risk Assessment and Overview of W32/Virut

There are bugs in the viral code. When the virus produces infected files, it also creates non-functional files that also contain the virus...Due to the damaged caused to files by virut it's possible to find repaired but corrupted files. They became corrupted by the incorrect writing of the viral code during the process of infection. undetected, corrupted files (possibly still containing part of the viral code) can also be found. this is caused by incorrectly written and non-function viral code present in these files.

AVG Overview of W32/VirutThis kind of infection is contracted and spread by visiting remote, crack and keygen sites. These type of sites are infested with a smörgåsbord of malware and an increasing source of system infection. However, the CA Security Advisor Research Blog says they have found MySpace user pages carrying the malicious Virut URL. Either way you can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. You should change each password using a clean computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:There is no guarantee this infection can be completely removed. In some instances it may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Reinstalling Windows without first wiping the entire hard drive with a repartition and/or format will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Please read:

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#7 bendylson

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Posted 18 June 2009 - 11:40 AM

Luckily I have not been transacting very much business on the computer since this occurred Monday afternoon.

Still when I return to that computer tomorrow I will begin the process of deleting all personal information.

At this point, should I try to clean the drive at all? I would like to at least attempt if at all possible.

#8 fireman4it

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Posted 18 June 2009 - 11:47 AM

Hello bendylson,

If you insist on trying to fix this infection instead of following our advice to reformat and reinstall your operating system, there are various rescue disks available from major anti-virus vendors which you can try. Keep in mind, even the vendors like Kaspersky say there is no quarantee that some files will not get corrupted during the disinfection process. In the end most folks end up reformatting out of frustration after spending hours attempting to repair and remove infected files. IMO the safest and easiest thing to do is just reformat and reinstall Windows.

Bleeping Computer DOES NOT assume any responsibility for your attempt to repair this infection using any of the following tools. You do this at your own risk and against our advice.

These are links to Anti-virus vendors that offer free LiveCD or Rescue CD files that are used to boot from for repair of unbootable and damaged systems, rescue data, scan the system for virus infections. Burn it as an image to a disk to get a bootable CD. All (except Avira) are in the ISO Image file format. Avira uses an EXE that has built-in CD burning capability.If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO. If you need a FREE utility to burn the ISO image, download and use ImgBurn.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#9 Shaba

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Posted 21 June 2009 - 10:48 AM

Due to the lack of feedback this Topic is closed.

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