Posted 16 June 2009 - 05:56 AM
Hello staff of Bleeping Computer,
I am currently using Vista 32-bit, AVG Free, and Windows Firewall. Recently (over the past few days), I have been getting messages from AVG about a trojan virus. I have moved the infected files to the vault, tried to heal, but to no avail. It just keeps popping up day after day, hour after hour. I have done at least 2 full system scans with AVG free, and the only things it can find are the ones that it sends up a message saying it is infected, so it isn't helping much.
I am currently doing an ESET Online Scan, and it may or may not fix my problem.
I have also downloaded HijackThis, and have tried to open it several times. Nothing happens, no message pops up, it doesn't even start to open. (I have tried both the standalone version, and the installer. Nothing happens with either.)
Same thing happens with SpyBot, except the tray icon for Spybot is working (I just can't Run Spy-Bot (it will sometimes come up with a window saying it is non-responsive, etc).
I know this is not very useful information, and I am not sure if this belongs in this forum. Once I get HJT running, I will scan and post a log. However, I would like some help with opening it (yes, I have tried safe mode), or if there is something special I have to do.
Thank you for your time.