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Can't download updated program of iTunes!!!


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#1 shortmantuff

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Posted 15 June 2009 - 05:03 PM

I have Secunia PSI (an updating software) that tells me I have an old version of iTunes and it tells me it's potentially a threat. So when I click to download the newest version of iTunes, it tells me "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." It has said this with a few other programs that I've updated, but still continued to download. iTunes is the only program that wouldn't fully download. Any suggestions?

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#2 hamluis

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Posted 15 June 2009 - 05:11 PM

Try updating Windows Installer, http://www.microsoft.com/downloads/details...;displaylang=en

Louis

#3 Alex_Computer

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Posted 17 June 2009 - 08:20 PM

Did Hamluis's idea work?

#4 shortmantuff

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Posted 20 June 2009 - 06:51 PM

I'm sorry. I thought I enabled email notifications so I was waiting for an email.

I downloaded the file "WindowsXP-KB942288-v3-x86.exe" and it didn't help with the issue. I'm pretty sure that is the right file to download since I am running XP.

If I did something wrong, please let me know. If not, any other suggestions?

#5 shortmantuff

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Posted 22 June 2009 - 10:09 AM

Anyone?

#6 hamluis

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Posted 22 June 2009 - 10:21 AM

Try downloading the most current version of iTunes...directly from the iTunes website.

Louis

#7 shortmantuff

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Posted 22 June 2009 - 10:49 AM

I have tried that. Still doesn't work.

#8 hamluis

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Posted 22 June 2009 - 12:03 PM

I don't know...seems very strange that you didn't have this problem...until you attempted to update iTunes.

Best suggestion I can think of...try an iTunes forum (users usually overcome these sorts of things).

Louis

#9 Onsteroids

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Posted 22 June 2009 - 02:12 PM

Are you still getting the same error msg
"There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."?
If not - the problem might be the download itself. Apparently the latest iTunes patch was very popular and the servers could not cope. It should be okay now according to various itunes forums.

#10 shortmantuff

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Posted 24 June 2009 - 10:38 AM

Still getting that same error message.

#11 shortmantuff

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Posted 07 July 2009 - 07:19 PM

Figured it out. Thanks.




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