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HotSpot Virtual Machine error

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1 reply to this topic

#1 sweetie8


  • Members
  • 28 posts
  • Local time:02:59 AM

Posted 02 July 2005 - 06:01 PM

# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x3a707474, pid=2152, tid=1696
# Java VM: Java HotSpot™ Client VM (1.5.0_04-b05 mixed mode)
# Problematic frame:
# C 0x3a707474

--------------- T H R E A D ---------------

Current thread (0x0b981008): JavaThread "SocketConnection" [_thread_in_native, id=1696]

siginfo: ExceptionCode=0xc0000005, reading address 0x3a707474

EAX=0x02c67858, EBX=0x00001c98, ECX=0x02c895d0, EDX=0x7c90eb94
ESP=0x0c91f080, EBP=0x0c91f0e0, ESI=0x02c68938, EDI=0x00000000
EIP=0x3a707474, EFLAGS=0x00010202

Top of Stack: (sp=0x0c91f080)
0x0c91f080: 02b16236 0c91f0dc 02b1ac2c 00000800
0x0c91f090: 05411f70 0c91f0e0 00000000 71ab61c9
0x0c91f0a0: 00001c98 0c91f0d0 00000001 0c91f0e8
0x0c91f0b0: 0c91f0f4 00000000 00000000 07296ef8
0x0c91f0c0: 02c63710 00000800 0b9810c4 00000001
0x0c91f0d0: 00000001 0c91f104 07296ef8 00000000
0x0c91f0e0: 0c91f908 6d4c69d5 00001c98 0c91f104
0x0c91f0f0: 00000001 00000000 1005bd08 10b85148

Instructions: (pc=0x3a707474)
[error occurred during error reporting, step 100, id 0xc0000005]

Stack: [0x0c820000,0x0c920000), sp=0x0c91f080, free space=1020k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x3a707474
C 0x6d4c69d5
J java.net.SocketInputStream.socketRead0(Ljava/io/FileDescriptor;[BIII)I
J java.net.SocketInputStream.read([BII)I
J java.net.SocketInputStream.read()I
J com.pogo.game.client2.comm.b.run()V
v ~OSRAdapter
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
V [jvm.dll+0x82696]
V [jvm.dll+0xd6fd9]
V [jvm.dll+0x82567]
V [jvm.dll+0x822c4]
V [jvm.dll+0x9d216]
V [jvm.dll+0x101489]
V [jvm.dll+0x101457]
C [msvcrt.dll+0x2a3b0]
C [kernel32.dll+0xb50b]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
J java.net.SocketInputStream.socketRead0(Ljava/io/FileDescriptor;[BIII)I
J java.net.SocketInputStream.read([BII)I
J java.net.SocketInputStream.read()I
J com.pogo.game.client2.comm.b.run()V
v ~OSRAdapter
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x0702d438 JavaThread "Thread-25" [_thread_blocked, id=3804]
0x06fff090 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=6064]
0x06f61d08 JavaThread "TickTimer" daemon [_thread_blocked, id=6816]
0x06f612a0 JavaThread "InvalQueue-1-com.pogo.ui2.awt.j[panel2,0,0,538x354,invalid]" daemon [_thread_blocked, id=6500]
0x06f60458 JavaThread "game image preloader" [_thread_blocked, id=7508]
0x06f530b8 JavaThread "ScrollBar" daemon [_thread_blocked, id=6728]
0x0b947bf0 JavaThread "InvalQueue-1-com.pogo.ui2.awt.j[panel1,0,0,538x354,invalid]" daemon [_thread_blocked, id=5692]
0x070247f8 JavaThread "TextField" daemon [_thread_blocked, id=6532]
0x07025710 JavaThread "ScrollBar" daemon [_thread_blocked, id=6488]
0x0b83f138 JavaThread "TickTimer" daemon [_thread_blocked, id=3248]
0x07025bc8 JavaThread "ScrollBar" daemon [_thread_blocked, id=8112]
0x0b96c7a0 JavaThread "InvalQueue-1-com.pogo.ui2.awt.j[panel0,0,354,538x127,invalid,layout=com.pogo.ui2.awt.p]" daemon [_thread_blocked, id=5164]
0x06f5de00 JavaThread "Image Fetcher 3" daemon [_thread_blocked, id=7428]
0x0700be78 JavaThread "Image Fetcher 2" daemon [_thread_blocked, id=6244]
0x0700bc68 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=5532]
0x0700bae8 JavaThread "Image Fetcher 0" daemon [_thread_in_native, id=8172]
=>0x0b981008 JavaThread "SocketConnection" [_thread_in_native, id=1696]
0x0b971e60 JavaThread "Applet" [_thread_blocked, id=6604]
0x0b90fec8 JavaThread "AsynchRasterManager" daemon [_thread_blocked, id=2904]
0x0b922e78 JavaThread "Direct Clip" daemon [_thread_blocked, id=4984]
0x0b901b70 JavaThread "Thread-18" daemon [_thread_blocked, id=5944]
0x0b9197d0 JavaThread "Thread-17" daemon [_thread_blocked, id=7348]
0x070ac958 JavaThread "Thread-16" daemon [_thread_blocked, id=7704]
0x0b917a80 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=6236]
0x0b917438 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=6412]
0x0b917818 JavaThread "thread applet-com.pogo.game.client2.table.TableSelectorApplet" [_thread_blocked, id=3052]
0x06ff2848 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=6536]
0x06fd62e0 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3920]
0x06fcfc40 JavaThread "AWT-Windows" daemon [_thread_in_native, id=7952]
0x06fcf810 JavaThread "AWT-Shutdown" [_thread_blocked, id=7472]
0x06fc89d8 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=8080]
0x06f48be0 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3916]
0x06f47810 JavaThread "CompilerThread0" daemon [_thread_blocked, id=7456]
0x06f46c58 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=7212]
0x06f3e838 JavaThread "Finalizer" daemon [_thread_blocked, id=7864]
0x06f3dbf0 JavaThread "Reference Handler" daemon [_thread_blocked, id=7312]
0x01716b08 JavaThread "main" [_thread_blocked, id=540]

Other Threads:
0x06f39d10 VMThread [id=4300]
0x06f49db8 WatcherThread [id=8060]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

def new generation total 1664K, used 466K [0x10020000, 0x101e0000, 0x10780000)
eden space 1536K, 27% used [0x10020000, 0x10089580, 0x101a0000)
from space 128K, 35% used [0x101a0000, 0x101ab538, 0x101c0000)
to space 128K, 0% used [0x101c0000, 0x101c0000, 0x101e0000)
tenured generation total 20424K, used 13713K [0x10780000, 0x11b72000, 0x16020000)
the space 20424K, 67% used [0x10780000, 0x114e4718, 0x114e4800, 0x11b72000)
compacting perm gen total 8192K, used 7482K [0x16020000, 0x16820000, 0x1a020000)
the space 8192K, 91% used [0x16020000, 0x1676e830, 0x1676ea00, 0x16820000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f56000 C:\WINDOWS\system32\GDI32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778cc000 C:\WINDOWS\system32\SHDOCVW.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x754d0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll
0x771b0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x10000000 - 0x10011000 C:\Program Files\Shaw Secure\FWES\Program\fsdc.dll
0x7c9c0000 - 0x7d1d4000 C:\WINDOWS\system32\SHELL32.dll
0x5d090000 - 0x5d127000 C:\WINDOWS\system32\comctl32.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x003f0000 - 0x003f8000 C:\Program Files\Shaw Secure\Spam Control\fsscoehk.dll
0x75f80000 - 0x7607d000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x772fe000 C:\WINDOWS\system32\urlmon.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x68000000 - 0x68051000 C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x01800000 - 0x0180e000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x01820000 - 0x01848000 C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\SensApi.dll
0x74980000 - 0x74ab0000 C:\WINDOWS\System32\msxml3.dll
0x4d4f0000 - 0x4d548000 C:\WINDOWS\system32\WINHTTP.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\mlang.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x24800000 - 0x24807000 C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
0x02060000 - 0x0210d000 c:\program files\google\googletoolbar2.dll
0x01ff0000 - 0x02039000 C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
0x02120000 - 0x02145000 C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\mtbres.dll
0x021b0000 - 0x02224000 C:\Program Files\Starware\bin\Starware.dll
0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll
0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll
0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll
0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll
0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll
0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll
0x71bf0000 - 0x71c03000 C:\WINDOWS\System32\SAMLIB.dll
0x75f70000 - 0x75f79000 C:\WINDOWS\System32\davclnt.dll
0x73d70000 - 0x73d83000 C:\WINDOWS\System32\shgina.dll
0x75970000 - 0x75a67000 C:\WINDOWS\system32\MSGINA.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x74320000 - 0x7435d000 C:\WINDOWS\system32\ODBC32.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x02430000 - 0x02447000 C:\WINDOWS\system32\odbcint.dll
0x092d0000 - 0x09349000 C:\WINDOWS\system32\Audiodev.dll
0x086c0000 - 0x08904000 C:\WINDOWS\system32\WMVCore.DLL
0x070d0000 - 0x0710b000 C:\WINDOWS\system32\WMASF.DLL
0x62c30000 - 0x62c3d000 C:\WINDOWS\System32\twext.dll
0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL
0x02590000 - 0x02618000 C:\WINDOWS\system32\shdoclc.dll
0x02620000 - 0x028e5000 C:\WINDOWS\system32\xpsp2res.dll
0x02af0000 - 0x02c12000 C:\WINDOWS\system32\winsflt.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x03460000 - 0x036df000 C:\WINDOWS\system32\winsflte.dll
0x65af0000 - 0x65af7000 C:\WINDOWS\system32\jsproxy.dll
0x75c50000 - 0x75cbe000 c:\windows\system32\jscript.dll
0x7d4a0000 - 0x7d785000 C:\WINDOWS\System32\mshtml.dll
0x746c0000 - 0x746e7000 C:\WINDOWS\System32\msls31.dll
0x746f0000 - 0x7471a000 C:\WINDOWS\System32\msimtf.dll
0x74720000 - 0x7476b000 C:\WINDOWS\System32\MSCTF.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x32520000 - 0x32532000 C:\Program Files\Microsoft Office\Office10\msohev.dll
0x73300000 - 0x73367000 C:\WINDOWS\system32\vbscript.dll
0x73dd0000 - 0x73ece000 C:\WINDOWS\system32\MFC42.DLL
0x6bdd0000 - 0x6be05000 C:\WINDOWS\System32\dxtrans.dll
0x76b20000 - 0x76b31000 C:\WINDOWS\System32\ATL.DLL
0x6d430000 - 0x6d43a000 C:\WINDOWS\System32\ddrawex.dll
0x73760000 - 0x737a9000 C:\WINDOWS\System32\DDRAW.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\System32\DCIMAN32.dll
0x6be10000 - 0x6be6a000 C:\WINDOWS\System32\dxtmsft.dll
0x06360000 - 0x06507000 C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x66e50000 - 0x66e90000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\System32\WINSPOOL.DRV
0x66000000 - 0x6601f000 C:\Program Files\Yahoo!\Companion\Installs\cpn\pubmod.dll
0x65000000 - 0x6502b000 C:\Program Files\Yahoo!\Companion\Installs\cpn\ypubc.dll
0x06d80000 - 0x06d9c000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll
0x76200000 - 0x76271000 C:\WINDOWS\System32\mshtmled.dll
0x71d40000 - 0x71d5c000 C:\WINDOWS\System32\actxprxy.dll
0x6cc60000 - 0x6cc6b000 C:\WINDOWS\System32\dispex.dll
0x6d590000 - 0x6d5a1000 C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x6d400000 - 0x6d417000 C:\Program Files\Java\jre1.5.0_04\bin\jpiexp32.dll
0x6d450000 - 0x6d468000 C:\Program Files\Java\jre1.5.0_04\bin\jpishare.dll
0x6d640000 - 0x6d7c9000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\client\jvm.dll
0x6d280000 - 0x6d288000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d610000 - 0x6d61c000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\verify.dll
0x6d300000 - 0x6d31d000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\java.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_04 -Djavaplugin.nodotversion=150_04 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE15~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_04 -Djavaplugin.nodotversion=150_04 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>

Environment Variables:
PATH=C:\PROGRA~1\Java\JRE15~1.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;.
PROCESSOR_IDENTIFIER=x86 Family 6 Model 8 Stepping 0, AuthenticAMD

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 family 6, cmov, cx8, fxsr, mmx, sse

Memory: 4k page, physical 720368k(446308k free), swap 2729484k(2410968k free)

vm_info: Java HotSpot™ Client VM (1.5.0_04-b05) for windows-x86, built on Jun 3 2005 02:10:41 by "java_re" with MS VC++ 6.0

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#2 Enthusiast


  • Members
  • 5,898 posts
  • Location:Florida, USA
  • Local time:02:59 AM

Posted 02 July 2005 - 08:19 PM

Hotspot Virtual Machine is Sun Microsystems Java.

The first thing to do would be check for viruses and other malware.

Do you have an up to date antivirus program running on your computer? If you do, make sure the av program has had the latest updates, shut down the computer, then boot into safe mode and run a virus scan.

If that doesn't turn up anything run a variety of available anti-malware programs.

Freeware AntiSpyware and Security Programs

Software firewalls with freeware versions
Zone Alarm SE: http://www.zonealarm.com/
Sygate: http://www.sygate.com/

Antivirus programs - freeware (you can only use one resident anti-virus program on your computer. More than one will conflict)

AVG: http://www.grisoft.com/us/us_index.php

Avast Anti-virus freeware

Anti-malware freeware (You can run as many of these as you wish. Generally there is no conflict between these and you should always run several)

AdAware: http://www.lavasoftusa.com/software/adaware/
Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx
SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
Spybot S&D: http://www.safer-networking.org/en/index.html
Microsoft Malicious Software Removal Tool (Win XP and Win 2000):

AČ - Free from http://www.majorgeeks.com/download4281.html . Run it, click Search for Updates, then click Scan.

CWShredder from InterMute
CW Shredder removes some variants of spyware known as the Coolwebsearch Trojan. The Trojan takes advantage of a flaw in a key component of Windows -- Microsoft's version of the Java Virtual Machine -- to install itself via popups often found on porn and illegal software (a.k.a. "warez") sites. Run CWShredder after installing, and have it look for updates. Then click the "Fix" button, and the program will both scan and fix any problems it finds. If your system does not have this kind of spyware, it will give you the good news.
Cost: Free

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Panda Activescan (IE only)

Trend Micro antivirus and malware scan:

Etrust Anti-virus web scanner

Kaspersky Anti-Virus Web Scanner

online trojan scans here -

If all of the above do not offer resolution to your problem you need to post a Hijack This log here as per the instructions you will find in the following links:

How to submit a "Hijack This" log


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