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compter VERY slow when accessing the internet


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7 replies to this topic

#1 computerchick

computerchick

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Posted 14 June 2009 - 09:14 PM

OK, so I had a problem and went through several steps. Each one making some things better, but not solving the whole shebang.

I have Windows XP Pro, Service Pack 3. I use Firefox 3. I have ZoneAlarm as my Firewall and anti-virus/anti spyware

Initially winlogon.exe was taking up my entire CPU and I basically couldn't do anything with my computer without it taking f o r e v e r. I was told on this forum to run ATF, Malwarebytes and SuperAntiSpyware by an advisor. I did and several baddies were found and taken care of. My computer was much better, except when I access the internet. Now it takes 90-98% of my CPU to load any page. It doesn't matter if I'm using Firefox, Explorer or Opera, although Firefox is what I usually use. It basically feels like I have dial up, even though I have DSL and my husband, using the same connection on his Mac, while sitting next to me is breezing along.

I was told by the same advisor to run GMER and to post the log. I did so nearly a month ago, but haven't heard back from anyone, so I am posting it again here and hoping someone can help me.

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-05-17 00:31:38
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwConnectPort [0xF3B03FC0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateFile [0xF3B00C80]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateKey [0xF3B1B170]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreatePort [0xF3B04580]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateProcess [0xF3B18900]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateProcessEx [0xF3B18B10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateSection [0xF3B1CB10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateWaitablePort [0xF3B04670]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteFile [0xF3B01210]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteKey [0xF3B1B9F0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteValueKey [0xF3B1B7A0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDuplicateObject [0xF3B18280]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadDriver [0xF3AFD8C0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadKey [0xF3B1BF10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadKey2 [0xF3B1BF90]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwMapViewOfSection [0xF3B1CD90]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenFile [0xF3B01070]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenProcess [0xF3B1A180]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenThread [0xF3B19F40]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRenameKey [0xF3B1C6F0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwReplaceKey [0xF3B1C150]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRequestWaitReplyPort [0xF3B03BE0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRestoreKey [0xF3B1C540]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSecureConnectPort [0xF3B04190]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSetInformationFile [0xF3B01440]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSetSystemInformation [0xF3AFD6A0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSetValueKey [0xF3B1B4E0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSystemDebugControl [0xF3B19200]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwTerminateProcess [0xF3B19080]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwUnloadDriver [0xF3AFDAF0]

INT 0x20 srescan.sys F74CAC90

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 104 804E2760 12 Bytes [80, 45, B0, F3, 00, 89, B1, ...] {ADD BYTE [EBP-0x50], 0xf3; ADD [ECX-0x74ef0c4f], CL; MOV CL, 0xf3}
.text ntoskrnl.exe!_abnormal_termination + 1D0 804E282C 12 Bytes [C0, D8, AF, F3, 10, BF, B1, ...]
? srescan.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] ntdll.dll!KiFastSystemCall + 2 7C90E512 2 Bytes [CD, 20] {INT 0x20}
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!??2@YAPAXI@Z 77C29CC5 5 Bytes JMP 0A93C080 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!??3@YAXPAX@Z 77C29CDD 5 Bytes JMP 0A93C0E0 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!?set_new_handler@@YAP6AXXZP6AXXZ@Z 77C29D9F 5 Bytes JMP 0A93C110 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_aligned_offset_malloc 77C29DAF 5 Bytes JMP 0A93BFE0 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_aligned_free 77C29E33 5 Bytes JMP 0A93C0E0 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_aligned_malloc 77C29E52 5 Bytes JMP 0A93BFC0 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_aligned_offset_realloc 77C29E6E 5 Bytes JMP 0A93C020 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_aligned_realloc 77C29FC6 5 Bytes JMP 0A93C000 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_expand 77C29FE5 5 Bytes JMP 0A93BFA0 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_heapadd 77C2BC9F 5 Bytes JMP 0A93C160 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_heapchk 77C2BCB3 5 Bytes JMP 0A93C170 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_heapset + 1 77C2BD83 4 Bytes JMP 0A93C191 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_heapmin 77C2BD8C 5 Bytes JMP 0A93C260 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_heapused 77C2BE3A 5 Bytes JMP 0A93C230 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_heapwalk 77C2BE4D 5 Bytes JMP 0A93C1A0 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!_msize 77C2BF6C 5 Bytes JMP 0A93BEB0 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!calloc 77C2C0C3 5 Bytes JMP 0A93BE50 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!free 77C2C21B 5 Bytes JMP 0A93C0E0 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!malloc 77C2C407 5 Bytes JMP 0A93BE10 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\palmOne\Hotsync.exe[1120] msvcrt.dll!realloc 77C2C437 5 Bytes JMP 0A93BE90 C:\Program Files\palmOne\SHW32.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \SystemRoot\System32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [F3B08B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [F3B08930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [F3B09260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisDeregisterProtocol] [F3B06E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\psched.sys[NDIS.SYS!NdisDeregisterProtocol] [F3B06E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\psched.sys[NDIS.SYS!NdisRegisterProtocol] [F3B08B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [F3B08930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\psched.sys[NDIS.SYS!NdisCloseAdapter] [F3B09260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [F3B08B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisDeregisterProtocol] [F3B06E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [F3B09260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [F3B08930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [F3B09260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [F3B08930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [F3B08B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\drivers\afd.sys[ntoskrnl.exe!IoCreateFile] [F3B21B30] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\wanarp.sys[NDIS.SYS!NdisDeregisterProtocol] [F3B06E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [F3B08B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [F3B08930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [F3B09260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisRegisterProtocol] [F3B08B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisDeregisterProtocol] [F3B06E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisCloseAdapter] [F3B09260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [F3B08930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\srv.sys[ntoskrnl.exe!NtSetInformationFile] [F3B018D0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\srv.sys[ntoskrnl.exe!IoCreateFile] [F3B01A80] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\srv.sys[ntoskrnl.exe!NtCreateFile] [F3B015E0] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\DRIVERS\srv.sys[ntoskrnl.exe!NtOpenFile] [F3B01980] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!CreateThread] [61A5C7E0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!CreateThread] [61A5C7E0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\CRYPT32.dll [KERNEL32.dll!GetProcAddress] [61A52910] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [61A54AD0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!GetProcAddress] [61A54B20] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!GetModuleHandleA] [61A54AE0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!CreateThread] [61A5C7E0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\userenv.dll [KERNEL32.dll!CreateThread] [7C8841F8] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\userenv.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [7C8841E9] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\SAMLIB.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [7C8841E9] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\Wininet.dll [KERNEL32.dll!CreateThread] [7C8841F8] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\Wininet.dll [KERNEL32.dll!GetModuleHandleA] [7C8841EE] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\Wininet.dll [KERNEL32.dll!GetModuleHandleW] [7C8841F3] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\WINDOWS\system32\ZoneLabs\vsmon.exe[312] @ C:\WINDOWS\system32\Wininet.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [7C8841E9] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!CreateThread] [61A5C7E0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!CreateThread] [61A5C7E0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [61A54AD0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!GetProcAddress] [61A54B20] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!GetModuleHandleA] [61A54AE0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\CRYPT32.dll [KERNEL32.dll!GetProcAddress] [61A52910] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!CreateThread] [61A5C7E0] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Check Point Software Technologies LTD)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\userenv.dll [KERNEL32.dll!CreateThread] [7C8841F8] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\userenv.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [7C8841E9] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\SAMLIB.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [7C8841E9] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)
IAT C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe[1008] @ C:\WINDOWS\system32\Iphlpapi.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [7C8841E9] C:\WINDOWS\system32\kernel32.dll (Windows NT BASE API Client DLL/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

Device \Driver\Tcpip \Device\Ip vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\Tcp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\Udp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\RawIp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\IPMULTICAST vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

---- Registry - GMER 1.0.15 ----

Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{AAFEEFAC-0013-0021-0012-ABCDEFFEDCBA}@ Java Plug-in 1.3.1_12
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{CAFEEFAC-0013-0021-0013-ABCDEFFEDCBA}@ Java Plug-in 1.3.1_13
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}@ Java Plug-in 1.3.1_13????????????B???????????t???????????????????????S????xem3????B??B???o5x????? ?????????????B?????B??????????,???&???????????????????????? ???????B??????????????????????\? F????????????C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll???Apartment?????????????2??
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}\InprocServer32
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count@HRZR_EHACVQY:P:\p,\0003\0003\0,\0H\0K\0C\0U\0,\0S\0O\0F\0T\0W\0A\0R\0E\0\\0M\0i\0c\0r\0o 0x67 0x03 0x00 0x00 ...
Reg HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\485\Shell@SortDir 1
Reg HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\514\Shell@con 0xFF 0xFF 0xFF 0xFF
Reg HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\533\Shell@WinPos1024x768(1\xa8{ 0x2C 0x00 0x00 0x00
Reg HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\594\Shell@Mode 6
Reg HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\594\Shell@SortDir 1

---- EOF - GMER 1.0.15 ----

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#2 rigel

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Posted 14 June 2009 - 09:26 PM

Hi computerchick,

Sorry your topic was lost in the shuffle. I will help...

I know you have done this before, but can you update and rerun Malwarebytes. ZoneAlarm has a lot of fingerprints in your GMER log. I want to see what malwarebytes sees and go from there.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 computerchick

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Posted 16 June 2009 - 08:42 PM

This is a quick scan, should a do a full one? I have been having problems with my ZoneAlarm from time to time. It tend to repeatedly ask me for access to things I have already either accepted or denied, including ZoneAlarm processes, which you would think it would know without asking me. When I talked to someone at ZoneAlarm about 3-4 weeks ago, I was told I needed to reset its settings. I did and that solved the problem for several weeks, but it also reset ZA to "learning mode" and when it was done with learning mode this week, the same problems started happening again. The weird alerts are inconsistent and don't happen every time I use my computer.

Also, something I forgot to mention was that initially, something was preventing my computer from saving restore points. That stopped after I did the stuff the other advisor suggested, but when I looked at my restore points again a few days ago, it only had 3 within the last week or so and nothing before that.

Thanks, here is the Malware log:


Malwarebytes' Anti-Malware 1.37
Database version: 2291
Windows 5.1.2600 Service Pack 3

6/16/2009 9:34:41 PM
mbam-log-2009-06-16 (21-34-41).txt

Scan type: Quick Scan
Objects scanned: 117351
Time elapsed: 8 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rigel

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Posted 17 June 2009 - 06:28 AM

Let's do one more scan, then we are going to look at zone alarm.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and unheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 computerchick

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Posted 19 June 2009 - 12:24 AM

Here's the result from Dr. Web:

couponprinter.exe\data012;C:\Documents and Settings\Stacia\Desktop\couponprinter.exe;Adware.Coupons.34;;
couponprinter.exe\data013;C:\Documents and Settings\Stacia\Desktop\couponprinter.exe;Adware.Coupons.34;;
couponprinter.exe\data015;C:\Documents and Settings\Stacia\Desktop\couponprinter.exe;Adware.Coupons.34;;
couponprinter.exe\data016;C:\Documents and Settings\Stacia\Desktop\couponprinter.exe;Adware.Coupons.34;;
couponprinter.exe;C:\Documents and Settings\Stacia\Desktop;Container contains infected objects;Moved.;
npCouponPrinter.dll;C:\Program Files\Mozilla Firefox\plugins;Adware.Coupons.34;Incurable.Moved.;
npCouponPrinter.dll;C:\Program Files\Netscape\Navigator 9\plugins;Adware.Coupons.34;Incurable.Moved.;
A0024927.exe\data012;C:\System Volume Information\_restore{2370B143-596D-442A-944C-21A2E79A1F0B}\RP41\A0024927.exe;Adware.Coupons.34;;
A0024927.exe\data013;C:\System Volume Information\_restore{2370B143-596D-442A-944C-21A2E79A1F0B}\RP41\A0024927.exe;Adware.Coupons.34;;
A0024927.exe\data015;C:\System Volume Information\_restore{2370B143-596D-442A-944C-21A2E79A1F0B}\RP41\A0024927.exe;Adware.Coupons.34;;
A0024927.exe\data016;C:\System Volume Information\_restore{2370B143-596D-442A-944C-21A2E79A1F0B}\RP41\A0024927.exe;Adware.Coupons.34;;
A0024927.exe;C:\System Volume Information\_restore{2370B143-596D-442A-944C-21A2E79A1F0B}\RP41;Container contains infected objects;Moved.;
CouponBarIE.dll;C:\WINDOWS;Adware.Coupons.34;Incurable.Moved.;
CouponPrinter.ocx;C:\WINDOWS;Adware.Coupons.34;Incurable.Moved.;

#6 rigel

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Posted 19 June 2009 - 03:42 PM

I have seen this infection on some of our work computers. Take a look in add remove programs and remove the coupon printer entries.

Let's move on to a couple of scans...

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

Then...Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 computerchick

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Posted 21 June 2009 - 09:21 PM

I had some problems with the second program. The SDFIX log is below, but when I tried to use RootRepeal I couldn't get the program to start. Every time I try my computer tells me it is low on virtual memory and then the RootRepeal program never finishes loading, but the exe file for it is using 40-50% of my CPU, but acts like it is using 100% until I have to shut it down. If I have task manager up before I try to run the program, I can shut it down using that, but otherwise I have to restart manually. Suggestions?


SDFix: Version 1.240
Run by Stacia on Sat 06/20/2009 at 02:15 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-20 08:13:40
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{AAFEEFAC-0013-0021-0012-ABCDEFFEDCBA}]
@="Java Plug-in 1.3.1_12"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{CAFEEFAC-0013-0021-0013-ABCDEFFEDCBA}]
@="Java Plug-in 1.3.1_13"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}]
@="Java Plug-in 1.3.1_13\0\xffd0\xffffv\22\4\0\xffff\xffff\34\0\0\0\0\0,\0{5&\0{AEF\x2d43\x3030\x3331\x302d\x3030\x2d31\x3030\x3031-BDFECA\0\xffffn \xe404\x308aG\0\0B\0\0\0\0\xffff\xffff\xffff\xffff\0\0\xffff\xffff\x80\0\xffff\xffff\0\0\0\0\34\0\\0 F\16\0IpoSre\x3233\x302d\xffffC:\Program Files\Java\jre1.5.0_09\bin\ssv.dll\0\xffe8\xffffApartment\0\xffe0\xffff\x2e31\x2e328\x2e301\x30342\x312e\x312e\x2e302cei"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}\InprocServer32]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count]
"HRZR_EHACVQY:P:\p,?3?3?,?H?K?C?U?,?S?O?F?T?W?A?R?E?\?M?i?c?r?o?"=hex(203):67,03,00,00,02,00,00,00,00,00,00,00,00,00,00,00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags\485\Shell]
"SortDir"=hex(4):01,00,00,00,04,00,00,00,01,00,4d,00,53,6f,72,74,44,69,72,00,e0,..
[HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags\514\Shell]
"conf"=hex(fffffde8):ff,ff,ff,ff
[HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags\594\Shell]
"Mode"=hex(4):06,00,00,00,04,00,00,00,01,00,50,00,4d,6f,64,65,30,26,50,00,e0,..
"SortDir"=hex(4):01,00,00,00,04,00,00,00,01,00,50,00,53,6f,72,74,44,69,72,00,08,..

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\Program Files\\Common Files\\Intuit\\Update Service\\IntuitUpdateService.exe"="C:\\Program Files\\Common Files\\Intuit\\Update Service\\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update Shared Downloads Server"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"="C:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe:*:Enabled:TrueVector Service"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Sat 1 Oct 2005 25 ...H. --- "C:\WRI10.SYS"
Sat 1 Oct 2005 25 ...H. --- "C:\Program Files\GQWin\WGRADE10.DLL"
Mon 28 Jul 2008 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Tue 17 Oct 2006 304,736 ...H. --- "C:\Program Files\Canon\MP Navigator 3.0\Maint.exe"
Tue 17 Oct 2006 61,440 ...H. --- "C:\Program Files\Canon\MP Navigator 3.0\uinstrsc.dll"
Mon 28 Jul 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Fri 10 Jun 2005 16,896 ...H. --- "C:\Documents and Settings\Stacia\Backup for usb drive\11-14-05\School\~WRL0005.tmp"
Fri 21 Oct 2005 147,968 ...H. --- "C:\Documents and Settings\Stacia\Backup for usb drive\11-14-05\School\~WRL0006.tmp"
Fri 10 Jun 2005 36,352 ...H. --- "C:\Documents and Settings\Stacia\Backup for usb drive\11-14-05\School\~WRL2513.tmp"
Fri 21 Oct 2005 186,368 ...H. --- "C:\Documents and Settings\Stacia\Backup for usb drive\11-14-05\School\~WRL2879.tmp"
Fri 21 Oct 2005 148,480 ...H. --- "C:\Documents and Settings\Stacia\Backup for usb drive\11-14-05\School\~WRL3923.tmp"
Fri 21 Oct 2005 137,216 ...H. --- "C:\Documents and Settings\Stacia\Backup for usb drive\11-14-05\School\~WRL3961.tmp"

Finished!

#8 rigel

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Posted 25 June 2009 - 03:21 PM

Let's see how well SDFix worked. Please update and rerun Malwarebytes. Post it's fresh log. After that run, please rerun Rootrepeal. Thanks

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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