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Unknown search hijack


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9 replies to this topic

#1 pisqueeter

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Posted 14 June 2009 - 09:06 PM

I have a rather nasty infection on one of Windows XP SP3 machines. My problem started out as an internet search link hijack, being taken to random sites when clicking links provided by search providers such as Google, Yahoo etc. I was using IE 7 and while I was trying to fix the problem I upgraded to IE 8. IE 8 now crashes about 75% of the time when clicking in the search bar. Google is default search provider, but I cannot remove it as default.

I tried installing MalwareBytes (and other spyware removal software) but the program is blocked from running. I had to rename the setup program to get it to run but no such luck renaming the executable. I was not able to use System Restore as that was blocked as well (pressing Next to start the restore does nothing). Doing this stuff in Safe Mode does not help. I ran AntiVir and AVG scans (as anti-virus software is all I can get to run). I removed some things (UACd.sys, TR/Crypt.ZPACK.gen) but problem still remains.

I was about to just wipe the C: partition and reinstall XP etc., but thought I would post here. Attached are the DDS logs. I'd appreciate any help you can give.


DDS (Ver_09-05-14.01) - NTFSx86
Run by Lewis Karl at 21:42:09.40 on Sun 06/14/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2455 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\PROGRA~1\MI948F~1\GAMECO~1\Common\SWTrayV4.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Avira\AntiVir Desktop\avcenter.exe
C:\Documents and Settings\Lewis Karl\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://finance.yahoo.com/
uSearch Bar =
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1061209
mWinlogon: SFCDisable=-99 (0xffffff9d)
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanel.exe" /r
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimagehome\TimounterMonitor.exe
mRun: [SideWinderTrayV4] c:\progra~1\mi948f~1\gameco~1\common\SWTrayV4.exe
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [BuildBU] c:\dell\bldbubg.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167260541626
DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - hxxps://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll schannel.dll digest.dll msnsspc.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-6-14 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-6-14 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-6-14 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-6-14 55640]
S3 jnv4_mib;jnv4_mib;\??\c:\docume~1\lewisk~1\locals~1\temp\jnv4_mib.sys --> c:\docume~1\lewisk~1\locals~1\temp\jnv4_mib.sys [?]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2006-12-2 2805000]

============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile="%1" %*

=============== Created Last 30 ================

2009-06-14 16:33 <DIR> --d----- c:\program files\Avira
2009-06-14 16:33 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-06-13 17:56 <DIR> --d----- c:\program files\Trend Micro
2009-06-13 16:58 <DIR> --dsh--- c:\documents and settings\lewis karl\PrivacIE
2009-06-13 16:00 <DIR> --dsh--- c:\documents and settings\lewis karl\IETldCache

==================== Find3M ====================

2009-06-10 01:42 186,148 a------- c:\windows\pchealth\helpctr\config\cache\Professional_32_1033.dat
2009-06-10 01:42 88,755 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-21 14:46 268,288 -------- c:\windows\system32\dllcache\httpext.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 01:15 5,936,128 -------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 01:15 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-05-12 01:11 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 17:22 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-04-30 17:22 1,985,024 -------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 17:22 11,064,832 -------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 17:22 1,207,808 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 17:22 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 17:22 385,536 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 17:22 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-04-30 07:21 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-29 00:55 133,120 a------- c:\windows\system32\dllcache\extmgr.dll
2009-04-29 00:55 78,336 -------- c:\windows\system32\ieencode.dll
2009-04-29 00:55 78,336 -------- c:\windows\system32\dllcache\ieencode.dll
2009-04-28 05:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-04-23 11:38 4,284 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 08:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 10:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll
2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-01-15 22:06 1,754 a------- c:\documents and settings\lewis karl\afteropt.zip
2008-12-15 12:55 60,744 a------- c:\documents and settings\lewis karl\g2mdlhlpx.exe
2008-03-29 10:51 88 ---shr-- c:\windows\system32\971E13357D.sys

============= FINISH: 21:43:39.59 ===============

Attached Files



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#2 Buckeye_Sam

Buckeye_Sam

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Posted 15 June 2009 - 11:13 AM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 pisqueeter

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Posted 15 June 2009 - 05:19 PM

Hi Sam and thanks for your help.

I downloaded ComboFix to my desktop, double-clicked and it runs but does nothing as far as I can tell - no feedback whatsoever (just like MalwareBytes or SUperAntiSpyware). Task Manager shows the process running but with no activity. After about 5-10 minutes the process terminates with no feedback and no log file in C drive. I renamed the EXE and tried again but no luck.

I had disabled AntiVir before running ComboFix. So I decided to uninstall it. When uninstalling I get an error message "Windows cannot find 'grpconv'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search." This message box appears several times and pressing on OK each time finishes the uninstall. This message also appeared when installing AntiVir (but not AVG, for example).

I could try ComboFix in safe mode, but I will wait for your reply.

Thanks again
--Lew

#4 pisqueeter

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Posted 16 June 2009 - 08:39 AM

Sam,

By the way, running ComboFix in Safe Mode does no good. Still won't do anything.

--Lew

#5 Buckeye_Sam

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Posted 16 June 2009 - 09:12 AM

Let's see if we can work around that for now.
Delete combofix off your computer.


Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3

Posted Image


Posted Image
--------------------------------------------------------------------

Double click on Combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt so we can continue cleaning the system.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#6 pisqueeter

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Posted 16 June 2009 - 10:37 AM

Here is the ComboFix log:

ComboFix 09-06-15.07 - Lewis Karl 06/16/2009 11:20.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2674 [GMT -4:00]
Running from: c:\documents and settings\Lewis Karl\Desktop\Crap.exe
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\Cache
c:\documents and settings\Lewis Karl\Application Data\wiaserva.log
c:\windows\lmhosts
c:\windows\system32\drivers\TDSSserv.sys
c:\windows\system32\drivers\UACsgajnkxvmpfuiqp.sys
c:\windows\system32\UACbfouaqlambxnhqw.log
c:\windows\system32\uacinit.dll
c:\windows\system32\UACjdqltetruhllnov.dll
c:\windows\system32\UACkftowftrfehxopd.log
c:\windows\system32\UACkfvakbomhvjoemu.log
c:\windows\system32\UACkovpjwgduavtymw.dll
c:\windows\system32\UAClirpuywruwcvcdr.dat
c:\windows\system32\UACmltrjlqjbofprso.dll
c:\windows\system32\UACrginbfnkjldetcy.dll
c:\windows\system32\uactmp.db
c:\windows\system32\UACugwghbagffsujpp.dll
c:\windows\system32\UACxobqaoilytlnbtc.db
c:\windows\system32\UACxuwymktmiyqvdbn.dll

c:\windows\system32\grpconv.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\grpconv.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSSERV
-------\Legacy_TDSSSERV
-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-05-16 to 2009-06-16 )))))))))))))))))))))))))))))))
.

2009-06-15 22:35 . 2009-06-15 22:35 -------- d-sh--w- c:\documents and settings\Lewis Karl\IECompatCache
2009-06-14 23:02 . 2009-06-14 23:02 552 ----a-w- c:\windows\system32\d3d8caps.dat
2009-06-14 18:31 . 2009-03-24 20:08 55640 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-06-13 21:56 . 2009-06-13 21:56 -------- d-----w- c:\program files\Trend Micro
2009-06-13 20:58 . 2009-06-13 20:58 -------- d-sh--w- c:\documents and settings\Lewis Karl\PrivacIE
2009-06-13 20:00 . 2009-06-13 20:00 -------- d-sh--w- c:\documents and settings\Lewis Karl\IETldCache
2009-06-13 19:57 . 2009-06-13 19:57 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-06-13 19:44 . 2009-06-13 19:44 -------- d-----w- c:\windows\system32\XPSViewer
2009-06-13 19:44 . 2009-06-13 19:44 -------- d-----w- C:\17e81c929ff7fbefa29cb37d77d2a36f
2009-06-13 19:44 . 2008-07-06 12:06 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-06-13 19:44 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2009-06-13 19:44 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2009-06-13 19:44 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2009-06-13 19:44 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2009-06-13 19:44 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2009-06-13 19:44 . 2008-07-06 10:50 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-06-13 19:41 . 2009-04-30 21:22 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-06-13 19:41 . 2009-04-30 21:22 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-06-13 19:41 . 2009-06-13 19:41 -------- d-----w- c:\windows\ie8updates
2009-06-13 19:41 . 2009-05-12 05:11 102912 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-06-13 19:40 . 2009-06-13 19:41 -------- dc-h--w- c:\windows\ie8
2009-06-13 18:28 . 2009-05-21 18:46 268288 ------w- c:\windows\system32\dllcache\httpext.dll
2009-06-10 05:40 . 2009-06-10 05:40 -------- d-----w- c:\windows\system32\scripting
2009-06-10 05:40 . 2009-06-10 05:40 -------- d-----w- c:\windows\system32\bits
2009-06-10 05:40 . 2009-06-10 05:40 -------- d-----w- c:\windows\l2schemas
2009-06-10 05:39 . 2009-06-10 05:39 -------- d-----w- c:\windows\ServicePackFiles
2009-05-23 04:28 . 2008-04-14 00:11 7168 ------w- c:\windows\system32\bitsprx4.dll
2009-05-23 04:19 . 2009-03-06 14:22 284160 ------w- c:\windows\system32\dllcache\pdh.dll
2009-05-23 04:19 . 2009-02-09 12:10 401408 ------w- c:\windows\system32\dllcache\rpcss.dll
2009-05-23 04:19 . 2009-02-06 10:39 35328 ------w- c:\windows\system32\dllcache\sc.exe
2009-05-23 04:19 . 2009-02-09 12:10 729088 ------w- c:\windows\system32\dllcache\lsasrv.dll
2009-05-23 04:19 . 2009-02-09 12:10 714752 ------w- c:\windows\system32\dllcache\ntdll.dll
2009-05-23 04:19 . 2009-02-09 12:10 617472 ------w- c:\windows\system32\dllcache\advapi32.dll
2009-05-23 04:19 . 2009-02-09 12:10 473600 ------w- c:\windows\system32\dllcache\fastprox.dll
2009-05-23 04:19 . 2009-02-09 12:10 453120 ------w- c:\windows\system32\dllcache\wmiprvsd.dll
2009-05-23 04:19 . 2009-02-06 11:11 110592 ------w- c:\windows\system32\dllcache\services.exe
2009-05-23 04:19 . 2009-02-06 11:06 2145280 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-05-23 04:19 . 2009-02-06 10:10 227840 ------w- c:\windows\system32\dllcache\wmiprvse.exe
2009-05-23 04:19 . 2009-02-06 11:08 2189056 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-05-23 04:19 . 2009-02-06 10:32 2023936 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-05-23 04:17 . 2008-10-24 11:21 455296 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2009-05-23 04:17 . 2008-12-11 10:57 333952 ------w- c:\windows\system32\dllcache\srv.sys
2009-05-23 04:17 . 2008-10-15 16:34 337408 ------w- c:\windows\system32\dllcache\netapi32.dll
2009-05-23 04:16 . 2008-05-03 11:55 2560 ------w- c:\windows\system32\xpsp4res.dll
2009-05-23 04:16 . 2008-04-21 12:08 215552 ------w- c:\windows\system32\dllcache\wordpad.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-16 15:19 . 2007-02-24 15:32 -------- d-----w- c:\documents and settings\NetworkService\Application Data\VMware
2009-06-16 15:19 . 2006-12-21 18:22 -------- d-----w- c:\documents and settings\All Users\Application Data\VMware
2009-06-15 01:32 . 2006-12-09 15:35 32976 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-13 23:53 . 2008-08-30 23:59 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-06-13 21:10 . 2008-08-15 17:56 -------- d-----w- c:\program files\Citrix
2009-06-13 21:09 . 2008-05-28 20:46 -------- d-----w- c:\program files\Rational
2009-06-13 21:09 . 2006-12-20 21:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-06-10 05:42 . 2009-06-13 19:26 186148 ----a-w- c:\windows\pchealth\helpctr\Config\Cache\Professional_32_1033.dat
2009-06-10 05:42 . 2004-08-11 22:14 88755 ----a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-05-13 05:15 . 2004-08-11 22:00 915456 ----a-w- c:\windows\system32\wininet.dll
2009-05-07 15:32 . 2004-08-11 22:00 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-29 04:55 . 2009-04-29 04:55 78336 ------w- c:\windows\system32\ieencode.dll
2009-04-23 16:02 . 2007-01-05 21:00 -------- d-----w- c:\documents and settings\Lewis Karl\Application Data\VMware
2009-04-23 15:42 . 2006-12-19 23:09 -------- d-----w- c:\program files\Cisco Systems
2009-04-23 15:38 . 2008-01-31 22:08 4284 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-04-17 12:26 . 2004-08-11 22:00 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 19:37 . 2009-04-15 19:37 4736784 ----a-w- c:\documents and settings\All Users\Application Data\TaxCut\2008\Downloads\TaxCutVA.exe
2009-04-15 14:51 . 2004-08-11 22:00 585216 ----a-w- c:\windows\system32\rpcrt4.dll
2009-04-13 21:05 . 2009-04-13 21:05 4667176 ----a-w- c:\documents and settings\All Users\Application Data\TaxCut\2008\Downloads\TaxCutPA.exe
2009-04-08 16:45 . 2009-04-08 16:45 29813256 ----a-w- c:\documents and settings\All Users\Application Data\TaxCut\2008\Update\US33017101cupd.exe
2008-03-29 14:51 . 2008-01-31 22:08 88 --sh--r- c:\windows\system32\971E13357D.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-03-10 7561216]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"CTDVDDET"="c:\program files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE" [2003-06-18 45056]
"VolPanel"="c:\program files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" [2005-10-14 122880]
"AudioDrvEmulator"="c:\program files\Creative\Shared Files\Module Loader\DLLML.exe" [2005-11-04 49152]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe" [2006-10-17 1164912]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageHome\TimounterMonitor.exe" [2006-10-17 1941784]
"SideWinderTrayV4"="c:\progra~1\MI948F~1\GAMECO~1\Common\SWTrayV4.exe" [2000-06-03 24650]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-04-27 257088]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 94208]
"BuildBU"="c:\dell\bldbubg.exe" [2006-12-09 61440]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2006-10-17 87584]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-04-27 282624]
"CTHelper"="CTHELPER.EXE" - c:\windows\CTHELPER.EXE [2005-11-08 16384]
"CTxfiHlp"="CTXFIHLP.EXE" - c:\windows\system32\CTXFIHLP.EXE [2006-03-02 18944]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll schannel.dll digest.dll msnsspc.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\EA GAMES\\Medal of Honor Pacific Assault™\\mohpa.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"62515:UDP"= 62515:UDP:Cisco VPN Service

S3 jnv4_mib;jnv4_mib;\??\c:\docume~1\LEWISK~1\LOCALS~1\Temp\jnv4_mib.sys --> c:\docume~1\LEWISK~1\LOCALS~1\Temp\jnv4_mib.sys [?]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\Microsoft Visual Studio 8\Common7\IDE\Remote Debugger\x86\msvsmon.exe [12/2/2006 7:17 AM 2805000]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-06-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 19:42]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://finance.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-16 11:32
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
CTHelper = CTHELPER.EXE?
CTxfiHlp = CTXFIHLP.EXE?

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(1060)
c:\windows\system32\relog_ap.dll
.
Completion time: 2009-06-16 11:34
ComboFix-quarantined-files.txt 2009-06-16 15:34

Pre-Run: 71,845,986,304 bytes free
Post-Run: 72,952,266,752 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

190 --- E O F --- 2009-06-13 21:40

#7 Buckeye_Sam

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Posted 16 June 2009 - 04:50 PM

Well done! :thumbup2:

Let's go back to malwarebytes now and see if you can get it to run.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.


How is your computer behaving now?
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#8 pisqueeter

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Posted 16 June 2009 - 05:53 PM

Sam,

I successfully ran Malware, removed one item and attached resulting log below. The machine seems to be running okay now. No more IE8 crashes or hijacked links that I can tell. Malware bytes was not blocked (obviously) and antivirus (AVG) installed fine and ran.

Thanks a bunch.

Malwarebytes' Anti-Malware 1.37
Database version: 2288
Windows 5.1.2600 Service Pack 3

6/16/2009 3:38:15 PM
mbam-log-2009-06-16 (15-38-15).txt

Scan type: Quick Scan
Objects scanned: 99325
Time elapsed: 2 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SecurityProviders (Broken.SecurityProviders) -> Bad: (msapsspc.dll schannel.dll digest.dll msnsspc.dll) Good: (msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 Buckeye_Sam

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Posted 17 June 2009 - 10:02 AM

Looks good to me!


We need to remove Combofix now that we're done with it.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

  • Posted Image



==================



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:thumbup2: :)
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#10 Buckeye_Sam

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Posted 26 June 2009 - 01:27 PM

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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