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I think I have a vundo infection.


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26 replies to this topic

#1 chembear

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Posted 13 June 2009 - 09:57 PM

My operating system is Vista. I'm on a laptop. I use Mozilla Firefox as my browser. While on the internet other browser windows will open up on their own. This is especially troublesome while on Facebook. I've run McAfee and Malwarebytes. McAfee finds nothing and Malwarebytes did find something the first time I ran it and I deleted those and now I scan clean. The problem decreased (now these ad windows only open when I'm on facebook). My husband ran ad-aware and that's clean now as well.

Any help would be greatly appreciated.

Cindy

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#2 boopme

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Posted 13 June 2009 - 10:27 PM

Hello Cindy.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 chembear

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Posted 14 June 2009 - 11:48 AM

I ran Malwarebytes six times over three consecutive days (June 11-13). Here is the first logfile (June 11). Later logfiles are shown below.

Malwarebytes' Anti-Malware 1.37
Database version: 2263
Windows 6.0.6001 Service Pack 1

6/11/2009 3:58:34 PM
mbam-log-2009-06-11 (15-58-34).txt

Scan type: Quick Scan
Objects scanned: 79552
Time elapsed: 4 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 22
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


*******************
Another run, on the next day (June 12), was clean.
Two more, run later that night, came back with infections:

Malwarebytes' Anti-Malware 1.37
Database version: 2263
Windows 6.0.6001 Service Pack 1

6/12/2009 6:12:45 PM
mbam-log-2009-06-12 (18-12-45).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 309980
Time elapsed: 1 hour(s), 24 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\VundoFixTool\SpyCleaner.dll (Rogue.SpyCleaner) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\VundoFixTool (Fake.VundoFixTool) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\vundofixtool (Fake.VundoFixTool) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\Users\Cindy\AppData\Roaming\VundoFixTool (Fake.VundoFixTool) -> Delete on reboot.
c:\Users\Cindy\AppData\Roaming\vundofixtool\Log (Fake.VundoFixTool) -> Delete on reboot.
c:\Users\Cindy\AppData\Roaming\vundofixtool\Settings (Fake.VundoFixTool) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\VundoFixTool (Fake.VundoFixTool) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\VundoFixTool\SpyCleaner.dll (Rogue.SpyCleaner) -> Delete on reboot.
c:\Users\Cindy\downloads\ZwinkySetup2.3.50.42.ZJfox000.exe (Adware.MyWeb) -> Quarantined and deleted successfully.
c:\Windows\installer\{c08cb448-8cb6-4a5e-8a5c-9fdfb59b094f}\Icon.exe (FakeVundoFixTool) -> Quarantined and deleted successfully.
c:\Users\Cindy\AppData\Roaming\vundofixtool\rs.dat (Fake.VundoFixTool) -> Quarantined and deleted successfully.
c:\Users\Cindy\AppData\Roaming\vundofixtool\Log\2009 Jun 12 - 04_37_34 PM_690.log (Fake.VundoFixTool) -> Delete on reboot.
c:\Users\Cindy\AppData\Roaming\vundofixtool\Settings\ScanResults.pie (Fake.VundoFixTool) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\vundofixtool\VundoFixTool on the Web.lnk (Fake.VundoFixTool) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\vundofixtool\VundoFixTool.lnk (Fake.VundoFixTool) -> Quarantined and deleted successfully.
c:\Users\Public\Desktop\VundoFixTool.lnk (Fake.VundoFixTool) -> Quarantined and deleted successfully.
C:\Windows\Tasks\VundoFixTool Scheduled Scan.job (Fake.VundoFixTool) -> Quarantined and deleted successfully.

****************************************

Malwarebytes' Anti-Malware 1.37
Database version: 2263
Windows 6.0.6001 Service Pack 1

6/12/2009 11:12:43 PM
mbam-log-2009-06-12 (23-12-43).txt

Scan type: Quick Scan
Objects scanned: 77042
Time elapsed: 3 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\VundoFixTool (Fake.VundoFixTool) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\vundofixtool (Fake.VundoFixTool) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\Users\Cindy\AppData\Roaming\VundoFixTool (Fake.VundoFixTool) -> Quarantined and deleted successfully.
c:\Users\Cindy\AppData\Roaming\vundofixtool\Log (Fake.VundoFixTool) -> Quarantined and deleted successfully.
c:\Users\Cindy\AppData\Roaming\vundofixtool\Settings (Fake.VundoFixTool) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\Cindy\AppData\Roaming\vundofixtool\DataBaseNew.ref (Fake.VundoFixTool) -> Quarantined and deleted successfully.
c:\Users\Cindy\AppData\Roaming\vundofixtool\Log\2009 Jun 12 - 06_48_24 PM_205.log (Fake.VundoFixTool) -> Quarantined and deleted successfully.
C:\Windows\Tasks\VundoFixTool Scheduled Scan.job (Fake.VundoFixTool) -> Quarantined and deleted successfully.


****************************************

Finally, two more runs on the following day (June 13), yielded no infections.

#4 chembear

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Posted 14 June 2009 - 01:57 PM

OK, did the procedure mentioned above, but still getting the pop-unders from Facebook, esp. when viewing pix. Not getting the second home page opening up, though. here's the SAS log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/14/2009 at 02:38 PM

Application Version : 4.26.1004

Core Rules Database Version : 3938
Trace Rules Database Version: 1881

Scan type : Complete Scan
Total Scan Time : 01:32:10

Memory items scanned : 236
Memory threats detected : 0
Registry items scanned : 6504
Registry threats detected : 33
File items scanned : 207393
File threats detected : 61

Adware.SystemSearchDispatch
HKLM\Software\Classes\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\InprocServer32
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\InprocServer32#ThreadingModel
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\ProgID
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\Programmable
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\TypeLib
HKCR\CLSID\{CDBFB47B-58A8-4111-BF95-06178DCE326D}\VersionIndependentProgID
HKCR\ExplorerBar.FunRedirector.1
HKCR\ExplorerBar.FunRedirector.1\CLSID
HKCR\ExplorerBar.FunRedirector
HKCR\ExplorerBar.FunRedirector\CLSID
HKCR\ExplorerBar.FunRedirector\CurVer
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0\0
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0\0\win32
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0\FLAGS
HKCR\TypeLib\{883DFC00-8A21-411d-956C-73A4E4B7D16F}\1.0\HELPDIR
C:\PROGRAM FILES (X86)\SYSTEM SEARCH DISPATCHER\1.2.0.750\SSD.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
HKU\S-1-5-21-961268410-3947591333-2576278008-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CDBFB47B-58A8-4111-BF95-06178DCE326D}
C:\Program Files (x86)\System Search Dispatcher\1.2.0.750\Data\eacore.mx
C:\Program Files (x86)\System Search Dispatcher\1.2.0.750\Data\URLDynamic.mx
C:\Program Files (x86)\System Search Dispatcher\1.2.0.750\Data\URLStatic.mx
C:\Program Files (x86)\System Search Dispatcher\1.2.0.750\Data
C:\Program Files (x86)\System Search Dispatcher\1.2.0.750\unins000.dat
C:\Program Files (x86)\System Search Dispatcher\1.2.0.750\unins000.exe
C:\Program Files (x86)\System Search Dispatcher\1.2.0.750
C:\Program Files (x86)\System Search Dispatcher
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}\ProxyStubClsid
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}\ProxyStubClsid32
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}\TypeLib
HKCR\Interface\{480098C6-F6AD-4C61-9B5C-2BAE228A34D1}\TypeLib#Version

Adware.DesktopSmileyToolbar
HKU\S-1-5-21-961268410-3947591333-2576278008-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5617ECA9-488D-4BA2-8562-9710B9AB78D2}
HKU\S-1-5-21-961268410-3947591333-2576278008-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser#{5617ECA9-488D-4BA2-8562-9710B9AB78D2}

Adware.MediaAccessStartup
C:\Program Files (x86)\Media Access Startup\1.0.0.610\Data\config.md
C:\Program Files (x86)\Media Access Startup\1.0.0.610\Data
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\chrome\content\HPAddOn.js
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\chrome\content\HPAddOn.xul
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\chrome\content
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\chrome\HPAddOn.jar
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\chrome
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\chrome.manifest
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\components\HPFFAddOn.dll
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\components\HPFFAddOn.xpt
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\components\HPFFHelperComponent.js
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\components
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF\install.rdf
C:\Program Files (x86)\Media Access Startup\1.0.0.610\FF
C:\Program Files (x86)\Media Access Startup\1.0.0.610\HPCommon.dll
C:\Program Files (x86)\Media Access Startup\1.0.0.610\HPIEAddOn.dll
C:\Program Files (x86)\Media Access Startup\1.0.0.610\hppx.exe
C:\Program Files (x86)\Media Access Startup\1.0.0.610\unins000.dat
C:\Program Files (x86)\Media Access Startup\1.0.0.610\unins000.exe
C:\Program Files (x86)\Media Access Startup\1.0.0.610
C:\Program Files (x86)\Media Access Startup
C:\Users\Cindy\AppData\Local\Media Access Startup\1.0.0.610\config.md
C:\Users\Cindy\AppData\Local\Media Access Startup\1.0.0.610\HJHP_20090612-191421.040.log
C:\Users\Cindy\AppData\Local\Media Access Startup\1.0.0.610\ipdata.md
C:\Users\Cindy\AppData\Local\Media Access Startup\1.0.0.610
C:\Users\Cindy\AppData\Local\Media Access Startup
HKU\S-1-5-21-961268410-3947591333-2576278008-1000\Software\Media Access Startup

Adware.JuicyAccess
HKU\S-1-5-21-961268410-3947591333-2576278008-1000\Software\DoubleD
HKLM\Software\DoubleD
HKLM\Software\DoubleD\DoubleD

Adware.Tracking Cookie
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@a1.interclick[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@ad.yieldmanager[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@ads.socialreach[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@aff.primaryads[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@atdmt[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@burstnet[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@collective-media[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@doubleclick[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@fastclick[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@imrworldwide[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@interclick[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@invitemedia[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@media6degrees[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@microsoftwindows.112.2o7[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@mywebsearch[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@richmedia.yahoo[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@sales.liveperson[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@sales.liveperson[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@socialmedia[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@specificmedia[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@track.bestbuy[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@track.cbs[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@www.burstbeacon[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@www.burstnet[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@www.mysitetraffic[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@yieldmanager[1].txt

#5 boopme

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Posted 14 June 2009 - 04:30 PM

Ok, good work ! Onece moe, update and scan.
Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 chembear

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Posted 14 June 2009 - 05:15 PM

Log posted below. No change.
I actually scanned twice: once while Firefox was running and again after closing Firefox. Both times said 0 infections, so nothing to remove.

*********Scan 1***********
Malwarebytes' Anti-Malware 1.37
Database version: 2279
Windows 6.0.6001 Service Pack 1

6/14/2009 6:00:38 PM
mbam-log-2009-06-14 (18-00-38).txt

Scan type: Quick Scan
Objects scanned: 71730
Time elapsed: 4 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


*********Scan 2************
Malwarebytes' Anti-Malware 1.37
Database version: 2279
Windows 6.0.6001 Service Pack 1

6/14/2009 6:02:46 PM
mbam-log-2009-06-14 (18-02-46).txt

Scan type: Quick Scan
Objects scanned: 71607
Time elapsed: 1 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 chembear

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Posted 14 June 2009 - 05:19 PM

By the way, this seems to have started happening around the time a gamingharbor add-on was installed. I don't know if that helps or not.

#8 boopme

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Posted 14 June 2009 - 06:54 PM

Hello ... I guess we still have popungers than. Did you download gamingharbor from here ? http://www.gamingharbor.com/go.do?l=403
If not uninstall it. Looks like the fake Vundo tool is gone.

I would like to run part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 chembear

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Posted 14 June 2009 - 07:11 PM

Another thing I've just discovered. I have three browsers installed: Firefox, IE and Safari. Firefox is the only one where this is happening.

#10 boopme

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Posted 14 June 2009 - 10:21 PM

Hi,please run the Smitfraud tool.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 chembear

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Posted 15 June 2009 - 08:09 AM

OK, I downloaded and tried to run the Smitfraud tool. All I get is "access denied". What did I do wrong?

Cindy

#12 boopme

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Posted 15 June 2009 - 09:40 AM

please move smitfraudFix.exe to the root of the system drive (usually C:\), and run it from there
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 chembear

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Posted 15 June 2009 - 10:00 AM

ok, I ran smitfraudfix and here's the file from it.

SmitFraudFix v2.422

Scan done at 10:46:31.73, Mon 06/15/2009
Run from C:\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6001] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\STacSV64.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\lxcgcoms.exe
C:\Windows\system32\lxdpcoms.exe
C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe
c:\PROGRA~2\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Windows\SysWOW64\rundll32.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe
C:\Program Files (x86)\McAfee\MSK\MskSrver.exe
C:\Windows\system32\svchost.exe
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\Lexmark Z2300 Series\lxdpmon.exe
C:\Program Files (x86)\Lexmark 2300 Series\ezprint.exe
C:\PROGRA~2\McAfee\MSC\mcmscsvc.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
c:\PROGRA~2\mcafee.com\agent\mcagent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Nova Development\Photo Explosion Deluxe 3.0\CalCheck.exe
C:\Program Files (x86)\Nova Development\Greeting Card Factory Deluxe 7.0\ReminderApp.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files (x86)\iPod\bin\iPodService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\PROGRA~2\McAfee\VIRUSS~1\mcsysmon.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\PROGRA~2\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\wbem\wmiprvse.exe

hosts


C:\


C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\Cindy


C:\Users\Cindy\AppData\Local\Temp


C:\Users\Cindy\Application Data


Start Menu


C:\Users\Cindy\FAVORI~1


Desktop


C:\Program Files (x86)

#14 boopme

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Posted 15 June 2009 - 10:25 AM

Hi Cindy, let's take one more look in here..

You should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 chembear

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Posted 15 June 2009 - 12:03 PM

Ok. I ran the Dr Web Cureit. Here is what was in the report:

gameconsoleservice.exe;c:\program files (x86)\hp games\my hp game console;Probably MULDROP.Trojan;Incurable.Moved.;
SmitfraudFix.exe\SmitfraudFix\Process.exe;C:\SmitfraudFix.exe;Tool.Prockill;;
SmitfraudFix.exe\SmitfraudFix\restart.exe;C:\SmitfraudFix.exe;Tool.ShutDown.14;;
SmitfraudFix.exe;C:\;Archive contains infected objects;Moved.;

I don't know if this is significant but now my browsers not only open up windows but it's very boggy. They keep not responding. If one is patient however it does finally get the job done. This whole exercise appears to be an exercise in patience.

Thanks
Cindy




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