Kids picked up spyware (no surprise there). Today, my daughter opened itunes, and the computer was completely hijacked. Apparently the spyware had taken over itunes. Unforutanely, I didn't realize this initially.
The attached file, screen info.txt, shows what was displayed onth screen in place of my wallpaper. It was black backdrop with white and red writing. This dis[lys on all accounts within seconds of logging on. cmd.exe does not work, nor do most other commands. I am unable to use the control panel to do things such as unistall itunes.
I was able to boot into safe mode with and without internet access. Wen in safe mode the hijack does not happen. I cleaned many infected dll files in the windows\system32 directory by checking those that were recent, and then searching on their purpose. I cleaned up the regsitry to some extent, but am no expert there. This did not fix the issue.
I downloaded SDFix and ran it. Everything seemed to run OK. I attached all log files that were created in the SDFix directory and subdirectory, along with the registry backup that was created (this is after my edits). However, after running SDFix, the problem still remained, but only now I cannot boot into safe mode either!
Very bad decision, but I did not back up the files I want to my usb drive. It looks like I can do so from the login without infecting anything on my usb drive. I would prefer to get safe mode working first though.
The next step I can think of is to try to have windows repair from the CD/DVD, and see if that fixes safe mode.
Any ideas on:
1. How to get safe mode working again from SDFix?
2. How to rid myself of this blasted spyware/maware/hikjack?
All help very much appreciated.