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DVD Disk Write Error


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#1 ovey

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Posted 13 June 2009 - 01:27 PM

Hi,
I have been able to burn DVDs for a long time but suddenly started getting disk write errors. I thought it may have been conflicting software, so I got a new 1TB hard disk, fresh install of WinXP Pro, and Nero. Now with a fresh setup, I'm still getting write errors. I have two DVD burners, both giving errors. They will burn a CD, but not a DVD. I'm using the same disks as I always have. Along with the new hard disk, I updated the BIOS and firmware.

Then I tried NTI DVD Maker and got a disk write error with that too.

I don't know what else to troubleshoot. Any ideas? Thank you!


This is my Nero error log:
********** Nero Recode **********

Version: 2.2.8.5

Project type: Copy entire DVD
Target size: DVD5 (2282925)

19:25:27 File LangStreamPatcher.cpp, Line 56
Command table patching started...

19:25:27 File LangStreamPatcher.cpp, Line 103
VTS 1 - VTSM_PGCI_UT - LU 1 - PGC 2 patched!

19:25:27 File LangStreamPatcher.cpp, Line 103
VTS 1 - VTSM_PGCI_UT - LU 1 - PGC 3 patched!

19:25:27 File LangStreamPatcher.cpp, Line 103
VTS 1 - VTSM_PGCI_UT - LU 1 - PGC 8 patched!

19:25:27 File LangStreamPatcher.cpp, Line 103
VTS 1 - VTSM_PGCI_UT - LU 1 - PGC 9 patched!

19:25:27 File LangStreamPatcher.cpp, Line 103
VTS 1 - VTSM_PGCI_UT - LU 1 - PGC 14 patched!

19:25:27 File LangStreamPatcher.cpp, Line 103
VTS 1 - VTS_PGCITI - PGC 1 patched!

19:25:27 File LangStreamPatcher.cpp, Line 135
All tables successfully patched!

Burn settings:
Target: LITE-ON DVDRW SHW-160H6S
Number of copies: 1
Write speed: 0 KB/s
Temp folder: C:\Documents and Settings\Dad\My Documents\Nero Recode (894709182464 bytes free)
Direct burning: true
Target media: DVD R/RW, DVD DL, DVD-RAM
Shutdown when finished: false
Advanced Analysis: true
Compress Adaptive: false

19:25:32 File burn_dvdfiles.cpp, Line 232
Compile DVD: init

VMG Menus Vobs [33 vobus] 0.68MB -> 0.68MB [R 1.00]
Video: 0.62MB, extra: 0.07MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_01 Menus Vobs [306 vobus] 99.30MB -> 99.30MB [R 1.00]
Video: 94.52MB, extra: 4.78MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch Unspecified 3.99MB [enabled]
Subpicture: 1 streams
0. 0. Unspecified 0.20MB [enabled]

VTS_01 Title Vobs [10330 vobus] 4069.84MB -> 3805.89MB [R 1.00]
Video: 3347.76MB, extra: 458.13MB
Audio: 5 streams
0. 0. Dolby Digital 5.1-ch English 303.42MB [enabled]
1. 1. Dolby Digital 2-ch French 130.32MB [disabled]
2. 2. Dolby Digital 2-ch Spanish 130.32MB [disabled]
3. 3. Dolby Digital 2-ch English- Director's Comment 65.15MB [enabled]
4. 4. Dolby Digital 2-ch English- Director's Comment 65.15MB [enabled]
Subpicture: 4 streams
0. 0. English - Normal Captions 4.24MB [enabled]
1. 1. Spanish 2.72MB [disabled]
2. 2. French 0.32MB [disabled]
3. 3. Spanish 0.28MB [disabled]

VTS_02 Menus Vobs [2 vobus] 0.01MB -> 0.01MB [not compressable]
Video: 0.01MB, extra: 0.00MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_02 Title Vobs [72 vobus] 0.67MB -> 0.67MB [R 1.00]
Video: 0.53MB, extra: 0.14MB
Audio: 0 streams
Subpicture: 0 streams

VTS_03 Menus Vobs [2 vobus] 0.01MB -> 0.01MB [not compressable]
Video: 0.01MB, extra: 0.00MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_03 Title Vobs [46 vobus] 17.72MB -> 17.72MB [R 1.00]
Video: 16.88MB, extra: 0.83MB
Audio: 1 streams
0. 0. Dolby Digital 5.1-ch English 0.74MB [enabled]
Subpicture: 0 streams

VTS_04 Menus Vobs [2 vobus] 0.01MB -> 0.01MB [not compressable]
Video: 0.01MB, extra: 0.00MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_04 Title Vobs [210 vobus] 64.01MB -> 64.01MB [R 1.00]
Video: 60.95MB, extra: 3.07MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch English 2.66MB [enabled]
Subpicture: 0 streams

19:25:32 File burn_dvdfiles.cpp, Line 1182
Compile DVD: begin copy 1

19:25:33 File NeroRecorderBase.cpp, Line 513
Writing to disc: D

19:25:33 File NeroRecorderBase.cpp, Line 527
Free capacity on disc: 2286451 sectors (2298496)

19:25:33 File burn_dvdfiles.cpp, Line 714
Compile DVD: begin deep analysis

19:30:39 File burn_dvdfiles.cpp, Line 784
Compile DVD: analysis changed size 3988.58MB -> 3992.80MB

19:30:39 File burn_dvdfiles.cpp, Line 686
Compile DVD: adjust target size to 3988.58MB (3988.58MB obtained)

19:30:39 File burn_dvdfiles.cpp, Line 496
Compile DVD: burning 2286451 sectors (2042153 required)

19:30:39 File burn_dvdfiles.cpp, Line 686
Compile DVD: adjust target size to 4465.72MB (3992.80MB obtained)

19:30:39 File burn_dvdfiles.cpp, Line 542
Compiling DVD Volume started

19:30:39 File vob_record.cpp, Line 643
DirectBurn offset: VIDEO_TS.VOB 16

19:30:39 File burn_dvdfiles.cpp, Line 1088
Compile DVD: finished VMG Menus Vobs

VMG Menus Vobs:
Original 0.68MB -> Expected 0.68MB -> Output 0.68MB
Finished error 0.00MB
Ratio encoded = 0
Original encoded = 33
Slide encoded = 0
StillImage encoded = 0
Output extra size = 0.07MB
Source video size = 0.62MB
Pictures Modified [I 0] [P 0] [B 0]

19:30:39 File vob_record.cpp, Line 643
DirectBurn offset: VTS_01_0.VOB 464

19:30:40 File burn_dvdfiles.cpp, Line 1088
Compile DVD: finished VTS_01 Menus Vobs

VTS_01 Menus Vobs:
Original 99.30MB -> Expected 99.30MB -> Output 99.30MB
Finished error 0.00MB
Ratio encoded = 0
Original encoded = 306
Slide encoded = 0
StillImage encoded = 0
Output extra size = 4.42MB
Source video size = 94.88MB
Pictures Modified [I 0] [P 0] [B 0]

19:32:14 File NeroRecorder.cpp, Line 657
Burn failed (3)

----- Begin NeroAPI error log -----


Windows XP 5.1

IA32

WinAspi: -

ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM


NT-SPTI used

Nero API version: 7.0.8.2

Using interface version: 7.0.0.0

Installed in: C:\Program Files\Nero\Nero 7\Core\

Application: Ahead\Nero Recode
Internal Version: 7, 0, 8, 2

Recorder: <LITE-ON DVDRW SHW-160H6S>Version: CS08 - HA 1 TA 0 - 7.0.8.2

Adapter driver: <IDE> HA 1

Drive buffer : 2048kB

Bus Type : default (0) -> ATAPI, detected: ?


=== Scsi-Device-Map ===

DiskPeripheral : SAMSUNG HD103UJ atapi Port 0 ID 0 DMA: On

DiskPeripheral : SAMSUNG SP2004C atapi Port 1 ID 0 DMA: On

CdRomPeripheral : LITE-ON DVDRW SHW-160H6S atapi Port 2 ID 0 DMA: On

CdRomPeripheral : LITE-ON DVDRW SOHW-1673S atapi Port 2 ID 1 DMA: On


=== CDRom-Device-Map ===

LITE-ON DVDRW SHW-160H6S D: CDRom0

LITE-ON DVDRW SOHW-1673S E: CDRom1

=======================


AutoRun : 1

Excluded drive IDs:

WriteBufferSize: 83886080 (0) Byte

BUFE : 0

Physical memory : 1982MB (2030064kB)

Free physical memory: 1251MB (1281224kB)

Memory in use : 36

Uncached PFiles: 0x0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)


12.6.2009

NeroAPI

7:25:33 PM #1 Text 0 File DlgWaitCD.cpp, Line 289

Last possible write address on media: 2298495 (510:46.45, 4489MB)

Last address to be written: -1 ( 0:00.-1, 0MB)


7:25:33 PM #2 Text 0 File DlgWaitCD.cpp, Line 301

Write in overburning mode: NO


7:25:33 PM #3 Text 0 File DlgWaitCD.cpp, Line 2715

Recorder: LITE-ON DVDRW SHW-160H6S, Media type: DVD-R

Disc Manufacturer: MCC 03 - RG20

Disc Application Code: 64, Disc Physical Code: 193


7:25:33 PM #4 Text 0 File DlgWaitCD.cpp, Line 473

>>> Protocol of DlgWaitCD activities: <<<

=========================================


7:25:33 PM #5 Text 0 File SCSIPassThrough.cpp, Line 39

SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME


7:25:33 PM #6 Text 0 File SCSIPassThrough.cpp, Line 84

SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME


7:25:33 PM #7 Text 0 File DVDR.cpp, Line 2760

Recording mode: Sequential Recording Mode for Multisession


7:25:33 PM #8 Text 0 File DVDR.cpp, Line 2916

Start write address at LBA 0

DVD high compatibility mode: No


7:25:33 PM #9 Text 0 File Cdrdrv.cpp, Line 8661

---- DVD Structure: Physical Format Information (00h) ----

Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050

Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)

Disc Size: 120 mm, Maximum Rate: <not specified> (F h)

Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable

Linear Density: 0,267 um/bit, Track Density: 0,74 um/track

Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)

End Physical Sector Number of Data Area: 26127F h

End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)

Data in Burst Cutting Area (BCA) does not exist

Start sector number of the current Border-Out: 0 h

Start sector number of the next Border-In: 0 h

Media Specific [16..63]:

00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....

00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................


7:25:33 PM #10 Text 0 File BurnAtOnceRecorder.cpp, Line 1010

Estimated filesystem size: 560


7:25:33 PM #11 Phase 36 File APIProgress.cpp, Line 278

Burn process started at 6x (8,310 KB/s)


7:30:39 PM #12 Text 0 File BurnAtOnceRecorder.cpp, Line 1709

Buffering files started


7:30:39 PM #13 Text 0 File BurnAtOnceRecorder.cpp, Line 1415

Buffering VIDEO_TS.VOB


7:30:39 PM #14 Text 0 File BurnAtOnceRecorder.cpp, Line 2589

Finished buffering file VIDEO_TS.VOB of size 716800 bytes (350 sectors)


7:30:39 PM #15 Text 0 File BurnAtOnceRecorder.cpp, Line 2656

Finished writing file VIDEO_TS.VOB of size 716800 bytes (350 sectors)


7:30:39 PM #16 Text 0 File BurnAtOnceRecorder.cpp, Line 2669

Buffering files finished successfully


7:30:39 PM #17 Text 0 File BurnAtOnceRecorder.cpp, Line 677

Reserved fragment at 0. Length: 960


7:30:39 PM #18 Text 0 File BurnAtOnceRecorder.cpp, Line 1892

Reserved start fragment at 0


7:30:39 PM #19 Text 0 File BurnAtOnceRecorder.cpp, Line 677

Reserved fragment at 960. Length: 64


7:30:39 PM #20 Text 0 File BurnAtOnceRecorder.cpp, Line 1409

Writing VTS_01_0.VOB at sector 1024


7:32:14 PM #21 SPTI -1135 File SCSIPassThrough.cpp, Line 290

D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)

Sense Key: 0x03 (KEY_MEDIUM_ERROR)

Sense Code: 0x0C

Sense Qual: 0x00

CDB Data: 0x2A 00 00 00 04 10 00 00 10 00 00 00

Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 0C

Buffer x03a89000: Len x8000

0x00 00 01 BA 44 00 04 32 4C 55 01 89 C3 F8 00 00

0x01 E0 07 EC 81 00 00 00 20 6D A0 02 4C 4C FC 56

0x80 0B 31 5B 09 1F 06 7E 14 76 17 00 EE B3 00 08


7:32:14 PM #22 Text 0 File BurnAtOnceRecorder.cpp, Line 2199

Failed to write 112 sectors at 1040


7:32:14 PM #23 Phase 179 File APIProgress.cpp, Line 278

Writing file to disc failed


7:32:14 PM #24 Text 0 File BurnAtOnceRecorder.cpp, Line 3668

Disc info:

Partitions: 2

#0: Start: 0, Size: 944

#1: Start: 960, Size: 48


7:32:14 PM #25 SPTI -1064 File SCSIPassThrough.cpp, Line 290

D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1064)

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Code: 0x21

Sense Qual: 0x00

CDB Data: 0x2A 00 00 00 04 10 00 00 10 00 00 00

Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 21

Buffer x03a89000: Len x8000

0x00 00 01 BA 44 00 04 32 4C 55 01 89 C3 F8 00 00

0x01 E0 07 EC 81 00 00 00 20 6D A0 02 4C 4C FC 56

0x80 0B 31 5B 09 1F 06 7E 14 76 17 00 EE B3 00 08


7:32:19 PM #26 Phase 38 File APIProgress.cpp, Line 278

Burn process failed at 6x (8,310 KB/s)

Existing drivers:

Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

----- End NeroAPI error log -----

19:32:19 File burn_dvdfiles.cpp, Line 302
Compile DVD: exit

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#2 possumbarnes

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Posted 13 June 2009 - 01:34 PM

Simple test to rule out your burners......take one or both of your DVD burners and install them in another computer one at a time and try to burn a DVD. If they fail in the other computer, then you have experienced one of those wonderful things called a coincidence (both burners died at the same time). If they work in another computer, then you may be looking at a problem with the IDE cable (or SATA cable, depending on your DVD burner interface type) or there could be an issue with the header that the DVD burners are connected to on the motherboard.

It could still be a software issue, but I wouldn't start down that road since you started with a fresh install of Windows. You need to rule out the hardware first.

It could also be simply a bad batch of DVDs that you're using. Have you tried a different brand?

One other thing. Have you tried burning files (pics, music, whatever) to a DVD (use a DVD-RW if you don't want to waste a DVD) to just make a data disc, instead of burning a movie with Nero Recode?

Edited by possumbarnes, 13 June 2009 - 01:37 PM.

What's more irrational--a guy who believes in a God he cannot see or a guy who is offended by a God he doesn't believe in?

#3 ovey

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Posted 13 June 2009 - 05:50 PM

I just tried burning a data DVD - disk write error again.
I have tried three different brands of DVDs, and they used to work all the time.
I guess I'll check the cables. I didn't think of that because they just stopped so suddenly and I wasn't messing around inside.

#4 ovey

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Posted 17 June 2009 - 10:18 PM

I bought another DVD burner tonight and took out the other two. It works. I can only assume, as unlikely as it is, that they both failed at the same time. Weird, but stranger things have happened. I want to thank you all very much for your time trying to diagnose/troubleshoot the problem.

Update, the new dvd drive came with new cables (I should have mentioned this!). I plugged in one of the old drives as a secondary, but it failed anyways. I guess this rules out the cables. I haven't tried the second drive yet, but still don't expect different results... Thanks again!

Edited by ovey, 17 June 2009 - 11:53 PM.





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