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Business Computer shuts down


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#1 lacitar13

lacitar13

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Posted 12 June 2009 - 03:40 PM

Hi I'm actually writing this one for one of my job's computers. We have a very small space for our front desk computer, therefore th director keeps on buying laptops for the front desk.

The first one lasted for years and then suddenly behan shutting down by itself. We decided that it must be because the computer was too old (The laptop got extremely hot after being on a while). We ended up buying a new one. The new one isn't even a year old. But now it too began shutting down after a few hours online. Could it be a virus, or the fan, or anything like that? Help please or advise or something

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#2 fairjoeblue

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Posted 12 June 2009 - 04:03 PM

It sounds like a heat issue.

If it just simply shuts off, no warning, no error message , it suggests a heat issue.
Laptops have hot air exhaust vents & cool air intakes .
If the fan gets dirty it can prevent proper cooling
If the air intakes/exhaust get clogged it can cause a heat issue.
You could try blowing it out with canned air
[Don't use anything but canned air, it is under low pressure & [supposedly] moisture free]

Also a USB powered "chill pad" to set the laptop on will help a lot.
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