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Failure - Security Options

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#1 monika


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  • Local time:09:03 AM

Posted 12 June 2009 - 10:13 AM

Hi guys,

recently my laptop has started acting strangely...After it has been running for a while, lets say 20 -30 mins it suddenly starts being really slow and then it freezes for a while and the screen turns all black and I get this message window with the title: Logon process has failed to create the security options dialog with a message inside saying Failure - Security Options. It has the 'OK' button and when I press it, it goes back to desktop or whatever application was open carries on being so slow I have to restart it.
I ran all the antimalware and antivirus programs I have (Spybot, Ad-aware, Avast antivirus), it found couple of cookies but otherwise clean. I use Avast for residential protection.
So I am stuck, don't know if it is some kind of software causing this??? Anyone can help...???

Thanks so much...

Mon xxx

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#2 pm79311


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  • Local time:09:03 AM

Posted 13 June 2009 - 08:57 AM

when you experience the slowdown, hit control alt delete, and go to task manager.
look at performance and see how the processor and memory is doing.
look at processes, and see what process is highest in the cpu usage.

If cpu usage is low, and memory does not seem to be problem go to resource monitor under the
performance tab to see if there may be high disk usage or other problems .

If you are using an external drive, disconnect it and see if the problem goes away.
check drive cables and connections. on internal drives if possible.

once you have found what the problem is, then we can look for the solution.

the following is a solution one user got from hp that worked for him.

Step 1:

1. Click Start, Run

Or hold down Windows logo key on the keyboard and press R.

3. Click OK
4. Click STARTUP tab
5. Please uncheck all the entries other than atptaxx, syntpenh, syntpenh, itunes helper, qttask, eabservr, cpqset and sndmon(if found in the list).
6. Click OK
7. Restart the system

Note: After you restart the machine you may receive a dialogue box stating 'System is running using Selective Startup', Check 'Don't show this message or launch the system configuration utility when Windows Starts' and click OK.

Step 2:

Click on Start and type CMD in the search box just above the Start button and then you would see CMD in Menu bar.
Right click on CMD and click on Run as administrator.
1. Now you would see a black window where you need to type sfc /scannow and hit enter.
2. Now scanning and repairing process starts. This may take 10to 25 minutes.
3. Once it is done, you can close the window. And restart the Notebook.

Step 3:

1. Press Windows key + R
2. Type devmgmt.msc and press enter.
3. Click the plus (+) sign next to System Devices.
4. Right-click the ACPI Fixed Features button and select Uninstall.
5. Restart the system.

On restarting the system, Windows will automatically detect and install Power Management on the computer.

Edited by pm79311, 13 June 2009 - 09:35 AM.

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