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6 replies to this topic

#1 Okie_Justin

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Posted 12 June 2009 - 07:41 AM

I can't download and install a newer version of HJT, whatever is on my pc won't let me. Can you work with the version I have? 2.0.0 beta.
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#2 rigel

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Posted 12 June 2009 - 11:03 AM

Try RSIT and post to the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<info.txt (<HijackThis Logs and Virus/Trojan/Spyware/Malware Removal

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#3 Okie_Justin

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Posted 15 June 2009 - 12:10 PM

I am unable to download anything. When I do it is a .part file or a binary file which says it is not a valid win32 application when I try to open it. I am stuck with the HJT version 2.0.0 beta. Any ideas? I need to post a log from this version of HJT it is the only one I have to use.
Justin

#4 Blade

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Posted 15 June 2009 - 03:57 PM

Try downloading RSIT to another computer and transfer it to the infected computer via CD or flash drive. Then follow rigel's above instructions :thumbsup:

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#5 Okie_Justin

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Posted 16 June 2009 - 06:28 AM

ok, thanks. I will try that today.
Justin

#6 quietman7

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Posted 16 June 2009 - 09:35 AM

Some types of malware will disable security tools. If they will not run, try renaming first.
  • Right-click on the program and rename it to myscan.exe.
  • Double-click on it to launch the program.
If that did not work, then try renaming and changing the file extension. <- click this link if you do not see the file extension
  • Right-click on the program, rename it to myscan and change the .exe extension to .scr, .com, .pif, or .bat.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.
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#7 Orange Blossom

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Posted 16 June 2009 - 10:21 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/234072/infection-i-cant-remove/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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