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ix-find.com? Through google?


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15 replies to this topic

#1 steve0902

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Posted 11 June 2009 - 08:37 PM

Hi

I have a Windows XP with SP2. I have Norton 360 installed and, (until just now,) running.

I am not sure, but I think that I have contracted a virus or malware, after clicking on a link, supposedly to a picture, from someone I know on Facebook. Since then, I have the problem reported above, that is:
Clicking on a link that google pulls up from using its search engine, leads to being directed to ix-find.com, and to other sites selling stuff.

Norton stopped running now, asking for an uninstall and reinstall. (I had a huge problem when I did that the last time, involving a LOT of time and money, so I plan to restart - this usually seems to take care of Norton)

While searching, I see that this particular problem is being reported a fair amount since the last 24 or so hours. The solutions offered seem to be different (to my untrained eye).

I do not know how to create a log of the problem or anything, like some of the other users seem to do.

Please help.

Thank you.

Steve

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#2 rigel

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Posted 11 June 2009 - 09:34 PM

Hi Steve and welcome to BC :thumbsup:

Let's try this:

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#3 steve0902

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Posted 12 June 2009 - 05:33 PM

Thank you for taking the time, rigel.

I messed up.

I ran the scan, three objects popped up, selected ''Move incurable" (after the complete scan) - and then the power tripped (blew a fuse at home, unrelated)!

Got power back, restarted the Computer in regular mode (as opposed to 'safe'). And, of course, I don't have the log from DrWeb.csv because I could not save it.

Deleted Dr.Web-CureIt, deleted from the recycle bin, downloaded it again, and tried to run it as you directed (as if it was the first time).

Only this time, on running the express scan (which it does automatically), there were no infected objects found. The message at the bottom reads 'Active OS/2 or NINNT Boot Sector HDDI'. On the 'Statistics' tab, it says 15 objects scanned with 0 (zero) for everything else.

Yes, the 'ix-find.com' still exists.

Please help.

Thank you.
Steve

#4 rigel

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Posted 12 June 2009 - 06:17 PM

No problem Steve...

Let's continue

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#5 steve0902

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Posted 12 June 2009 - 08:00 PM

Hi rigel

Thanks again for your time.

Here is the log:
============================================================================
Malwarebytes' Anti-Malware 1.37
Database version: 2270
Windows 5.1.2600 Service Pack 2

6/12/2009 8:45:51 PM
mbam-log-2009-06-12 (20-45-51).txt

Scan type: Quick Scan
Objects scanned: 115584
Time elapsed: 6 minute(s), 21 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 1
Registry Keys Infected: 24
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 3
Files Infected: 14

Memory Processes Infected:
C:\Program Files\websrvx\websrvx.exe (Trojan.Downloader) -> Unloaded process successfully.
C:\WINDOWS\freddy46.exe (Worm.KoobFace) -> Unloaded process successfully.

Memory Modules Infected:
c:\program files\podmena\podmena.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\QWProtect.dll (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{0d1dbfee-0c43-4223-8b3e-a56fb3c5c87d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{0d1dbfee-0c43-4223-8b3e-a56fb3c5c87d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\qwprotect.qwprotectbho (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\qwprotect.qwprotectbho.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AV1 (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MSFox (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\podmena (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\podmenadrv (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\websrvx (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\podmena (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\podmenadrv (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\websrvx (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\podmena (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\podmenadrv (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\websrvx (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost\podmena (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysfbtray (Worm.KoobFace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\c:\WINDOWS\system32\Memman.vxd (Rogue.sysCleanerPro) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\podmena (Trojan.Downloader) -> Delete on reboot.
C:\Program Files\websrvx (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\All Users\Start Menu\Programs\Anti-Virus Number-1 (Rogue.AntiVirusOne) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\f23567.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msxml71.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\9g2234wesdf3dfgjf23 (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\Fonts\yahoo_flipwords_tm1-1.exe (Worm.Archive) -> Quarantined and deleted successfully.
c:\WINDOWS\freddy46.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122366.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122458.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122849.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\Memman.vxd (Rogue.sysCleanerPro) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\anti-virus number-1\Anti-Virus Number-1.lnk (Rogue.AntiVirusOne) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\anti-virus number-1\Uninstall.lnk (Rogue.AntiVirusOne) -> Quarantined and deleted successfully.
c:\program files\podmena\podmena.dll (Trojan.Agent) -> Delete on reboot.
c:\program files\podmena\podmena.sys (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\program files\websrvx\websrvx.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

====================================================================

I have norton 360, and it did not have the problem mentioned in Note 2. I guess that it doesn't mean much, since it did not detect anything wrong at all in the first place. (So much for Norton!) Maybe you can suggest a better protection later?)

Steve.

#6 rigel

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Posted 12 June 2009 - 08:37 PM

We will discuss Norton later :thumbsup:

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Then update and rerun Malwarebytes and post its fresh log too.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#7 steve0902

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Posted 13 June 2009 - 09:44 AM

hi rigel

Here are the logs:

(From SUPERAntiSpyware)
======================================================================
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/13/2009 at 02:20 AM

Application Version : 4.26.1004

Core Rules Database Version : 3938
Trace Rules Database Version: 1881

Scan type : Complete Scan
Total Scan Time : 04:11:49

Memory items scanned : 219
Memory threats detected : 0
Registry items scanned : 8343
Registry threats detected : 0
File items scanned : 118951
File threats detected : 2

Trojan.Dropper/Win-NV
C:\DOCUMENTS AND SETTINGS\OWNER\DOCTORWEB\QUARANTINE\PP.10[1].EXE
C:\DOCUMENTS AND SETTINGS\OWNER\DOCTORWEB\QUARANTINE\PP10.EXE
================================================================



(From Malwarebyte's Anti-Malware)

===================================================================
Malwarebytes' Anti-Malware 1.37
Database version: 2271
Windows 5.1.2600 Service Pack 2

6/13/2009 10:30:10 AM
mbam-log-2009-06-13 (10-30-10).txt

Scan type: Full Scan (C:\|D:\|H:\|)
Objects scanned: 258071
Time elapsed: 2 hour(s), 9 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{f0d4b230-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d4b23a-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d4b23c-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b15fd82e-85bc-430d-90cb-65db1b030510} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b23b-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{f0d4b23b-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program files\AskSBar\bar\1.bin\ASKSBAR.DLL (Adware.AskSBAR) -> Quarantined and deleted successfully.
c:\program files\mscmk demo\RunAtStartupTool.exe (Rogue.sysCleanerPro) -> Quarantined and deleted successfully.
c:\system volume information\_restore{f845e3db-f751-4be4-a620-64f2ca1bfb5f}\RP1086\A0240182.vxd (Rogue.sysCleanerPro) -> Quarantined and deleted successfully.
c:\system volume information\_restore{f845e3db-f751-4be4-a620-64f2ca1bfb5f}\RP1086\A0240185.sys (Trojan.Agent) -> Quarantined and deleted successfully.
c:\system volume information\_restore{f845e3db-f751-4be4-a620-64f2ca1bfb5f}\RP1086\A0240196.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\doctorweb\quarantine\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
d:\i386\Apps\App20460\imgvemver1.6.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

================================================================

Thank you for your time, effort and patience.

Steve

#8 rigel

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Posted 13 June 2009 - 09:46 AM

Let's flush your system restore point and rerun Malwarebytes.

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Now rerun malwarebytes; Post the fresh log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#9 steve0902

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Posted 13 June 2009 - 10:42 AM

Hi rigel

I tried to create a new Restore Point.

1. I could not give the R.P. a name.
2. I tried to choose today's date, but it would not let me.
3. I had to choose yesterday's date as it was the the first available point. But
4. It said "Restoration Incomplete", and 'Cannot restore to this point' (I am paraphrasing), and 'No changes were made to the computer'

Should I try another restore point?

Before I came here for help (and soon after I knew I was infected), I had tried restoring the computer to earlier dates, and a similar message had come up every time.

Thanks for your help.

Steve

#10 rigel

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Posted 13 June 2009 - 03:58 PM

Ok... Let's try a few more things. You may wish to print these instructions out.

1st: Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

2nd: Please look for an uninstaller for the AskSBAR. It should either be in your program listing or in ADD/Remove programs.

3rd: Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

Finally:Please update and rerun Malwarebytes. As you run it, please disconnect your internet connection. Post the new log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#11 steve0902

steve0902
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  • Local time:09:08 PM

Posted 14 June 2009 - 12:11 AM

Hi rigel

Here are the logs:

(From SDFix)

==========================================================================


SDFix: Version 1.240
Run by Owner on Sat 06/13/2009 at 09:17 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-13 21:30:00
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\PriorityControl]
"Win32PrioritySeparation"=dword:00000026
"IRQ8Priority"=dword:00000001

scanning hidden registry entries ...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\09C118BC01113EB479F78F626BB09758]
"9714374497A8EED4BB803730F7605534"="C?\Program Files\Common Files\Apple\Mobile Device Support\etc\zoneinfo\America\Eirunepe"

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Application Loader"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe:*:Enabled:AOLTsMon"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe:*:Enabled:AOLTopSpeed"
"C:\\Program Files\\Common Files\\AOL\\1130637403\\EE\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1130637403\\EE\\AOLServiceHost.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"="C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe:*:Enabled:AOL"
"C:\\Program Files\\Palm\\HOTSYNC.EXE"="C:\\Program Files\\Palm\\HOTSYNC.EXE:*:Enabled:HotSyncr Manager Application"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\AOL\\1130637403\\EE\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1130637403\\EE\\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe"="C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe:*:Enabled:Yahoo! Music Jukebox"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Documents and Settings\\Owner\\Local Settings\\Temporary Internet Files\\Content.IE5\\JQJ0FX3C\\incredimail_install[1].exe"="C:\\Documents and Settings\\Owner\\Local Settings\\Temporary Internet Files\\Content.IE5\\JQJ0FX3C\\incredimail_install[1].exe:*:Enabled:IncrediMail Installer"
"C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"E:\\setup\\HPZNET01.EXE"="E:\\setup\\HPZNET01.EXE:*:Enabled:hpznet01.exe"
"E:\\setup\\HPONICIFS01.EXE"="E:\\setup\\HPONICIFS01.EXE:*:Enabled:hponicifs01.exe"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Documents and Settings\\Owner\\Desktop\\emulator-win\\Emulator.exe"="C:\\Documents and Settings\\Owner\\Desktop\\emulator-win\\Emulator.exe:*:Enabled:Palm OSr Emulator"
"C:\\Documents and Settings\\Owner\\Desktop\\emulator-win\\Emulator_Profile.exe"="C:\\Documents and Settings\\Owner\\Desktop\\emulator-win\\Emulator_Profile.exe:*:Enabled:Palm OSr Emulator"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files :



Files with Hidden Attributes :

Sat 7 Oct 2006 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 19 Mar 2009 9,934,392 A..H. --- "C:\Program Files\Google\Picasa3\setup.exe"
Sun 1 Apr 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Wed 23 Jul 2008 31,232 A..H. --- "C:\Documents and Settings\Owner\Desktop\carm\~WRL0004.tmp"
Sat 17 May 2008 54,272 A..H. --- "C:\Documents and Settings\Owner\Desktop\carm\~WRL1542.tmp"
Thu 28 Aug 2008 758,784 ...H. --- "C:\Documents and Settings\Owner\Desktop\carm\~WRL1716.tmp"
Wed 10 Sep 2008 34,816 ...H. --- "C:\Documents and Settings\Owner\Desktop\carm\~WRL2017.tmp"
Tue 9 Sep 2008 25,600 ...H. --- "C:\Documents and Settings\Owner\Desktop\carm\~WRL2548.tmp"
Wed 11 Feb 2009 215,847 ...H. --- "C:\Documents and Settings\Owner\Desktop\Shay's Seventh Grade\~WRL1554.tmp"
Wed 22 Apr 2009 28,160 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0046.tmp"
Thu 4 Dec 2008 155,648 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0141.tmp"
Thu 4 Dec 2008 482,304 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0224.tmp"
Tue 28 Oct 2008 117,760 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0266.tmp"
Thu 4 Dec 2008 62,976 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0292.tmp"
Thu 4 Dec 2008 69,120 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0293.tmp"
Mon 6 Oct 2008 248,320 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0323.tmp"
Wed 22 Apr 2009 25,600 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0329.tmp"
Sun 5 Oct 2008 51,712 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0378.tmp"
Thu 4 Dec 2008 227,840 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0382.tmp"
Mon 6 Oct 2008 51,200 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0409.tmp"
Thu 4 Dec 2008 64,512 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0463.tmp"
Mon 6 Oct 2008 172,032 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0486.tmp"
Thu 4 Dec 2008 279,040 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0531.tmp"
Mon 6 Oct 2008 53,760 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0566.tmp"
Thu 4 Dec 2008 450,560 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0624.tmp"
Mon 6 Oct 2008 84,480 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0707.tmp"
Thu 4 Dec 2008 626,176 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0820.tmp"
Mon 6 Oct 2008 264,704 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0829.tmp"
Thu 4 Dec 2008 65,536 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL0864.tmp"
Thu 4 Dec 2008 337,920 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1076.tmp"
Mon 6 Oct 2008 284,160 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1164.tmp"
Thu 4 Dec 2008 647,168 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1374.tmp"
Mon 6 Oct 2008 124,416 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1507.tmp"
Mon 6 Oct 2008 316,416 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1535.tmp"
Thu 4 Dec 2008 117,248 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1539.tmp"
Thu 4 Dec 2008 69,632 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1560.tmp"
Thu 4 Dec 2008 73,216 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1623.tmp"
Thu 4 Dec 2008 729,600 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1716.tmp"
Thu 4 Dec 2008 77,312 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1813.tmp"
Mon 6 Oct 2008 50,176 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1922.tmp"
Thu 4 Dec 2008 674,816 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL1940.tmp"
Mon 6 Oct 2008 256,000 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2024.tmp"
Mon 6 Oct 2008 55,296 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2089.tmp"
Thu 4 Dec 2008 362,496 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2118.tmp"
Mon 6 Oct 2008 295,936 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2357.tmp"
Mon 6 Oct 2008 49,152 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2413.tmp"
Thu 4 Dec 2008 300,032 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2524.tmp"
Thu 4 Dec 2008 67,584 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2630.tmp"
Thu 4 Dec 2008 537,088 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2641.tmp"
Thu 4 Dec 2008 185,344 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2657.tmp"
Wed 22 Apr 2009 27,648 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2659.tmp"
Mon 6 Oct 2008 339,968 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2785.tmp"
Mon 6 Oct 2008 244,224 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2860.tmp"
Thu 4 Dec 2008 123,904 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2889.tmp"
Thu 4 Dec 2008 427,008 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL2940.tmp"
Wed 22 Apr 2009 23,040 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3071.tmp"
Mon 6 Oct 2008 271,360 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3087.tmp"
Thu 4 Dec 2008 706,048 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3200.tmp"
Thu 4 Dec 2008 558,080 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3265.tmp"
Thu 4 Dec 2008 71,168 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3299.tmp"
Thu 4 Dec 2008 75,776 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3317.tmp"
Mon 6 Oct 2008 253,440 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3421.tmp"
Thu 4 Dec 2008 395,776 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3432.tmp"
Thu 4 Dec 2008 75,264 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3489.tmp"
Mon 6 Oct 2008 294,912 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3497.tmp"
Mon 6 Oct 2008 209,408 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3514.tmp"
Mon 6 Oct 2008 344,576 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3559.tmp"
Thu 4 Dec 2008 254,464 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3602.tmp"
Mon 6 Oct 2008 247,808 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3612.tmp"
Mon 6 Oct 2008 321,024 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3677.tmp"
Thu 4 Dec 2008 97,280 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3842.tmp"
Thu 4 Dec 2008 71,168 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3843.tmp"
Thu 4 Dec 2008 316,928 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3849.tmp"
Thu 4 Dec 2008 203,264 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3857.tmp"
Thu 4 Dec 2008 512,512 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3875.tmp"
Thu 4 Dec 2008 605,696 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL3949.tmp"
Fri 12 Sep 2008 744,960 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL4052.tmp"
Wed 22 Apr 2009 31,232 ...H. --- "C:\Documents and Settings\Owner\Application Data\Microsoft\Word\~WRL4089.tmp"
Sat 10 Jan 2009 867 ...HR --- "C:\Documents and Settings\Owner\Application Data\SecuROM\UserData\securom_v7_01.bak"
Fri 2 May 2008 3,493,888 A..H. --- "C:\Documents and Settings\Owner\Application Data\U3\temp\Launchpad Removal.exe"

Finished!


=========================================================

(From Malwarebytes)

==========================================================

Malwarebytes' Anti-Malware 1.37
Database version: 2273
Windows 5.1.2600 Service Pack 2

6/14/2009 12:57:56 AM
mbam-log-2009-06-14 (00-57-56).txt

Scan type: Full Scan (C:\|D:\|H:\|)
Objects scanned: 258740
Time elapsed: 2 hour(s), 11 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\system volume information\_restore{f845e3db-f751-4be4-a620-64f2ca1bfb5f}\RP1086\A0240270.exe (Rogue.sysCleanerPro) -> Quarantined and deleted successfully.
c:\system volume information\_restore{f845e3db-f751-4be4-a620-64f2ca1bfb5f}\RP1086\A0240271.dll (Adware.PopCap) -> Quarantined and deleted successfully.
d:\system volume information\_restore{f845e3db-f751-4be4-a620-64f2ca1bfb5f}\RP1086\A0240272.exe (Trojan.Downloader) -> Quarantined and deleted successfully.


===============================================================

Thank you so much for your support!

Steve

Edited by steve0902, 14 June 2009 - 12:13 AM.


#12 rigel

rigel

    FD-BC


  • BC Advisor
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  • Location:South Carolina - USA
  • Local time:09:08 PM

Posted 14 June 2009 - 05:15 PM

Thanks Steve :thumbsup:

Please update and rerun SuperAntiSpyware. Post its fresh log.

Try to flush your system restore point after this step and see if it works now.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#13 steve0902

steve0902
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
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  • Local time:09:08 PM

Posted 14 June 2009 - 11:11 PM

hi rigel

This is the SUPERAntiSpyware log

================================================================

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/14/2009 at 11:32 PM

Application Version : 4.26.1004

Core Rules Database Version : 3938
Trace Rules Database Version: 1881

Scan type : Complete Scan
Total Scan Time : 02:06:51

Memory items scanned : 563
Memory threats detected : 0
Registry items scanned : 8313
Registry threats detected : 0
File items scanned : 131851
File threats detected : 31

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt
C:\Documents and Settings\Owner\Cookies\owner@oasn04.247realmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@247realmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt
C:\Documents and Settings\Owner\Cookies\owner@media6degrees[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[1].txt
C:\Documents and Settings\Owner\Cookies\owner@specificclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@zedo[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.realtechnetwork[4].txt
C:\Documents and Settings\Owner\Cookies\owner@apmebf[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.realtechnetwork[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.realtechnetwork[5].txt
C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@statse.webtrendslive[2].txt
C:\Documents and Settings\Owner\Cookies\owner@specificmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[1].txt
C:\Documents and Settings\Owner\Cookies\owner@casalemedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.realtechnetwork[2].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[2].txt

Trojan.Agent/Gen-FraudDrop
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1082\A0237690.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1086\A0240181.EXE

Trojan.Dropper/Win-NV
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1082\A0237691.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1085\A0238008.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1085\A0238009.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1086\A0240233.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1086\A0240234.EXE

Trojan.Unclassified-Packed/Suspicious
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1086\A0240179.DLL

Trojan.Agent/Gen-Zlob
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP1086\A0240186.EXE

=====================================================================

I don't know if I should have done this one 'safe mode' or not - I did this in regular mode.

I restarted the computer as instructed.

I could not do a system restore again, with "Restoration Incomplete" message.

I shall wait to hear from you if I should run ERUNT and/or SDFix again.

Hate to bother you over and over with what seems like unending mess ups.

Thank you, though, for sharing your knowledge, apparently tirelessly!

Steve

Edited by steve0902, 14 June 2009 - 11:12 PM.


#14 rigel

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Posted 15 June 2009 - 06:08 AM

Good morning Steve,

You did fine scanning in regular mode. Not being able to access your system restore does bother me. I think it is time we move you to the HJT forum. This team uses advanced tools to remove infections. They can also help with the system restore issue. Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know. Best wishes - you are in good hands...

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#15 steve0902

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Posted 15 June 2009 - 09:22 PM

Thank you so much for helping me along this thread, rigel

I have taken the problem to the HJT forum as you have told me to.

http://www.bleepingcomputer.com/forums/t/234118/ix-findcomgoogle-redirection;-unable-to-system-restore/

May your tribe increase!

Steve

Edited by steve0902, 15 June 2009 - 09:24 PM.





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