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Threatfire deletes Codestuff Starter (old and new)


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#1 laopa

laopa

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Posted 11 June 2009 - 07:09 PM

Hi,

I am an avid user and supporter of Threatfire and would like to continue using it if this matter can be sorted out. I also assume that I am no the only one out here who uses CodeStuff Starter.

Tried using the Threatfire site but every time I typed in Threatfire to the support request form I was zapped back to the second step of the three steps you need to follow if you would like support. Gave up and am trying this route.

Anyway the issue is that, up until yesterday, 11/06/09, Threatfire (here I go ... no OK) and a very handy and popular freeware utility program named CodeStuff Starter( http://codestuff.tripod.com/products_starter.html) lived happily together on my PC. And no doubt a considerable number of others around the globe.

However yesterday's updates to Threatfire (I think) then caused a major battle to erupt between these two former neighbours with Threatfire winning by deleting the "exe" for CodeStuff Starter. I got a Deep Red pop up from Threatfire stating that although the program just killed may seem innocuous it was actually considered so bad that Threatfire removed it without asking.

Went to Threatfire, opened it, removed Codestuff Starter from Quarantine and off we go again. No, not really, the next time I tried to use Codestuff Starter Threatfire killed it again.

Got the latest version of Codestuff Starter (no update for last three year but now a new version for this year) installed it and Threatfire killed it too.

I can only assume that this is a False Positive with fairly dramatic and substantially annoying consequences at present.

As I mentioned CodeStuff Starter is a very popular utility and has been around since Adam was a boy. Unless it has always been a "bad program", that Threatfire and none of the other of my security programs has ever previously had a problem with, then I must conclude that this is a False Positive from Threatfire. Scanning my system with Avira, Ad-Aware, Online Armor, SUPER AntiSpyware, SpyBot S&D, Malwarebytes Anti-Malware etc does not raise CodeStuff Starter as an issue.

Help.

Regards

laopa

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#2 garmanma

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Posted 12 June 2009 - 09:17 AM

I would bring the matter up in their support forum
http://www.pctools.com/forum/forumdisplay.php?f=59
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