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I apparently have "TROJ_ALUREON.AIP".....


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#1 DefiniteChoice

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Posted 11 June 2009 - 03:49 PM

I use Windows Vista and whenever I open a web browser Trend Micro alerts me that I have "TROJ_ALUREON.AIP". If I run a scan with Trend, it always locks up at 96% complete. If I run a scan with Windows Defender, it doesn't pick up anything unusual. I downloaded MalwareBytes but it won't run. I did a search for the file name and it cannot be found. I also cannot do any updates to my anti-virus options.

I'm pretty frustrated, so anything helpful would be greatly appreciated. I'm no computer whiz, so please keep it dumbed down for me! Thanks!

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#2 rigel

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Posted 11 June 2009 - 04:51 PM

Try this:

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 DefiniteChoice

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Posted 11 June 2009 - 08:23 PM

I did all that you posted, however it seems to have frozen or stuck right at the end (while scanning D:\Windows\System32\config\SOFTWARE). It also would not let me get the report. It found and deleted 14 items, and I no longer get the Trend Micro pop-up about a Trojan when I open a browser, however there are some of the less scary pop-up's still. This weekend I will re-attempt the scan again.

#4 rigel

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Posted 11 June 2009 - 09:28 PM

A rescan is good...

Next

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 DefiniteChoice

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Posted 11 June 2009 - 10:47 PM

Greatly appreciate all the quick responses! I have to go out of town on work this weekend, so I'll do these when I get back, and I'll reply with the results. Thanks again!

#6 rigel

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Posted 11 June 2009 - 10:55 PM

You are welcome... let us know how things come out

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 DefiniteChoice

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Posted 17 June 2009 - 06:53 PM

Here are the results of the Malwarebytes scan.....


Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 6.0.6001 Service Pack 1

6/17/2009 6:43:21 PM
mbam-log-2009-06-17 (18-43-21).txt

Scan type: Quick Scan
Objects scanned: 80126
Time elapsed: 4 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 6
Folders Infected: 3
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\coldware (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.12,85.255.112.112 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{cbf734b7-ab14-45c4-a6e6-6fbd7351205e}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.12,85.255.112.112 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.12,85.255.112.112 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{cbf734b7-ab14-45c4-a6e6-6fbd7351205e}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.12,85.255.112.112 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.12,85.255.112.112 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{cbf734b7-ab14-45c4-a6e6-6fbd7351205e}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.12,85.255.112.112 -> Quarantined and deleted successfully.

Folders Infected:
c:\Users\Joshua\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
c:\programdata\microsoft\Windows\start menu\Programs\PlayMe\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Windows\Temp\151730020.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Windows\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#8 rigel

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Posted 19 June 2009 - 03:46 PM

You need to reset your routers password. Since routers vary so much, you may have tto refer to the manual.

Please update and rerun malwarebytes. Post the fresh log.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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