Posted 11 June 2009 - 01:57 PM
Okay, first of all the specs
HP Pavilion dv6000
OS: Vista Home Premium 64-bit
Processor: Intel Core 2 Duo 3.5Ghz
RAM: 2-3Gb, can't quite recall
Starting about a week and a half ago my sister's computer has one of several problems/errors while booting. I have already taken several measures against the problems I can correct without having access to Windows itself seeing as the booting process has never completed.
1. Startup repair is stuck in an infinite loop so that when the computer actually makes it to that point, the program says it solved the problem (failed to find OS loader) then reboots even though it didn't actually fix the problem.
2. A black screen in all its simplicity appears with the mouse centered after the small loading bar with Microsoft Corporation underneath disappears. The computer then shuts down after a period of time.
3. One of two STOP: errors appear, one being C000021a and the other I do not know the actual code but it has to do with missing ntdll.dll
4. The computer simply reboots after the Loading Files bar finishes
I managed to get it to boot successfully once via Advanced Boot Options and Load last good configuration. Sadly, there arises problem number 5; the F8 key no longer triggers the Advanced Boot Menu.
I have a Vista 64-bit recovery disk, and when used it brings up the list of options, including Startup Repair and System Restore. Somewhat predictably, none of the methods I tried there have solved the problem.
None of these problems individually or together would pose a problem except for the fact that my sister has files on the hard drive that must be kept (in her terms that includes nearly everything) thus barring a simple reinstall via the install disk I have.
Any help would be greatly appreciated, whether with a single error or an overall fix.
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