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Trying to remove Generic.dx!bk


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3 replies to this topic

#1 rozling

rozling

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Posted 11 June 2009 - 10:43 AM

Macafee has found the Generic.dx!bk trojan, but fails to clean the file which seems to be in c:\windows\system32\winjet32.dll

As per these instructions I have tried using SDFix. Here is the DDS log. Would appreciate any help you can give!

DDS (Ver_09-05-14.01) - NTFSx86  
Run by Administrator at 13:01:48.30 on 11/06/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.247.18 [GMT 1:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\DWRCS.EXE
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\PANASO~1\LocalCom\lmsrvnt.exe
C:\Program Files\Panasonic\TrapMonitor\Trapmnnt.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\DWRCST.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\SYSTEM32\notepad.exe
C:\Program Files\Panasonic\Panasonic-DMS\Device Monitor\DMWakeup.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Panasonic\Panasonic-DMS\Port Controller\Mfpscdl.exe
C:\Program Files\Network Associates\VirusScan\scan32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.hp.com/
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
uInternet Settings,ProxyServer = 10.10.0.51:80
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
mRun: [Panasonic Device Monitor Wakeup] c:\program files\panasonic\panasonic-dms\device monitor\DMWakeup.exe
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [DameWare MRC Agent] c:\windows\system32\DWRCST.exe
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [Network Associates Error Reporting Service] "c:\program files\common files\network associates\talkback\TBMon.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\panaso~1.lnk - c:\program files\panasonic\panasonic-dms\port controller\Mfpscdl.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0\bin\npjpi150.dll
TCP: {9AEEF1E0-5DBA-4731-AB39-2021CA9613C7} = 10.10.1.40,10.10.1.50
Notify: igfxcui - igfxsrvc.dll
Notify: winjet32 - winjet32.dll

============= SERVICES / DRIVERS ===============

P2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2006-2-14 221191]
R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [2009-6-11 58464]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2007-6-21 103744]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2006-6-8 29184]
R2 Panasonic Local Printer Service;Panasonic Local Printer Service;c:\progra~1\panaso~1\localcom\lmsrvnt.exe [2004-8-2 36864]
R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2007-2-7 3712]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2009-6-11 116864]

=============== Created Last 30 ================

2009-06-11 12:57	359,893	a-------	C:\dds.scr
2009-06-11 12:34	577,024	a-------	c:\windows\system32\dllcache\user32.dll
2009-06-11 12:33	<DIR>	--d-----	c:\windows\ERUNT
2009-06-11 12:29	<DIR>	--d-----	C:\SDFix
2009-06-11 12:19	1,529,241	a-------	C:\SDFix.exe
2009-06-11 10:02	58,464	a-------	c:\windows\system32\drivers\mvstdi5x.sys
2009-06-11 10:02	116,864	a-------	c:\windows\system32\drivers\naiavf5x.sys
2009-06-11 10:02	<DIR>	--d-----	c:\docume~1\alluse~1\applic~1\Network Associates
2009-06-11 10:02	<DIR>	--d-----	c:\program files\Network Associates
2009-06-11 10:02	<DIR>	--d-----	c:\program files\common files\Network Associates
2009-06-11 09:59	<DIR>	--d-----	c:\program files\CCleaner
2009-06-11 09:58	2,955,128	a-------	C:\CCleaner.exe
2009-06-11 08:59	14,848	a-------	c:\windows\system32\drivers\kbdhid.sys
2009-06-11 08:59	14,848	a-------	c:\windows\system32\dllcache\kbdhid.sys
2009-06-11 08:59	12,160	a-------	c:\windows\system32\drivers\mouhid.sys
2009-06-11 08:59	12,160	a-------	c:\windows\system32\dllcache\mouhid.sys
2009-06-11 08:58	9,600	a-------	c:\windows\system32\drivers\hidusb.sys
2009-06-11 08:58	9,600	a-------	c:\windows\system32\dllcache\hidusb.sys
2009-06-04 08:56	10,501	a-------	C:\WoodiesPONo.PO164702.HTM

==================== Find3M  ====================

2009-05-25 12:15	0	a-------	C:\UX_ATLHO.DAT
2009-04-29 08:18	39,424	--------	c:\windows\system32\winjet32.dll
2008-01-21 09:49	22	a-------	c:\program files\InstSuccess.ini
2007-05-19 10:55	190	a-------	c:\program files\common files\psasetup.log

============= FINISH: 13:03:30.23 ===============


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#2 extremeboy

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Posted 20 June 2009 - 05:21 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.



If you still require assistance post a new set of DDS Logs and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log please refer to this page and in step #6 there is instructions on downloading and running DDS. IF you have any problems just let me know in your next reply or simply post a Hijackthis log.

Thanks again and we apologzie for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

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Posted 22 June 2009 - 04:57 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
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#4 extremeboy

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Posted 25 June 2009 - 04:47 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy
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If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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