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Trojan Virus aftermath?


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#1 msgus02

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Posted 11 June 2009 - 09:50 AM

I was hit with a virus the other day and ran my AVG antivirus all afternoon. I thought the problem was solved and am still getting "threat detection" messages (which is fine since I know it's working :thumbsup: ), but now I seem to be getting Windows Internet Explorer error messages via pop-up. My wireless connection is working fine and I'm able to still go online and do what I need to do but now have odd pop-ups. The latest was just a blank window with "http://92.38.0.69/redirectsoft/popup/ - Windows Internet Explorer" in the address line. Usually, though, I'll get "Internet Explorer Cannot Display the Webpage" error message (http://119.110.107.137/).

Again, I'm grateful my antivirus is working well, but is there an extra step I can take to get rid of these pop-up error messages?

Thank you! :flowers:

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#2 Blade

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Posted 11 June 2009 - 12:49 PM

Hello msgus02 and :thumbsup: to Bleeping Computer

You still have active malware on your system. Lets see if we can blast it :flowers:

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

**************************************************

Next,

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
In your next reply, please include the following:
SUPERAntiSpyware log

Posted Image

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#3 msgus02

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Posted 11 June 2009 - 11:36 PM

I just finished going through your solution step-by-step. My computer took a few hours to run the scan but things are looking good so far!

THANK YOU! THANK YOU! THANK YOU! And a million more times - THANK YOU!!! I appreciate all of your help more than you'll ever know!!! :thumbsup:

SUPERAntiSpyware log went as follows:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/12/2009 at 00:02 AM

Application Version : 4.26.1004

Core Rules Database Version : 3936
Trace Rules Database Version: 1879

Scan type : Complete Scan
Total Scan Time : 02:57:37

Memory items scanned : 231
Memory threats detected : 0
Registry items scanned : 6383
Registry threats detected : 19
File items scanned : 82732
File threats detected : 7

Trojan.Dropper/Win-NV
[sysldtray] C:\WINDOWS\LD08.EXE
C:\WINDOWS\LD08.EXE
[pp] C:\WINDOWS\PP10.EXE
C:\WINDOWS\PP10.EXE

Adware.Vundo Variant
HKLM\Software\Classes\CLSID\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}
HKCR\CLSID\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}
HKCR\CLSID\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}\InprocServer32
HKCR\CLSID\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\FCCCBXWV.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks#{A63E645F-13BD-45ED-B15F-6E8C1BD57279}
HKU\S-1-5-21-4128080913-3108308031-517862817-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}
HKCR\CLSID\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}

Adware.MyWebSearch
HKU\S-1-5-21-4128080913-3108308031-517862817-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D}
HKU\S-1-5-21-4128080913-3108308031-517862817-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA}
HKU\S-1-5-21-4128080913-3108308031-517862817-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}

Trojan.Unknown Origin
HKLM\Software\xpre
HKLM\Software\xpre#execount

Adware.MyWebSearch/FunWebProducts
HKU\S-1-5-21-4128080913-3108308031-517862817-1007\SOFTWARE\FunWebProducts

Adware.Vundo Variant/Rel
HKLM\SOFTWARE\Microsoft\FCOVM
HKLM\SOFTWARE\Microsoft\RemoveRP

Rogue.VirusRemover2008
HKLM\Software\{5222008A-DD62-49c7-A735-7BD18ECC7350}

Adware.Vundo/Variant-Trace
C:\WINDOWS\SYSTEM32\SLPRLFHX.INI
C:\WINDOWS\SYSTEM32\SSSQUBXU.INI
C:\WINDOWS\SYSTEM32\XJAMUIAK.INI

Adware.E404 Helper/Variant-N1
C:\WINDOWS\SYSTEM32\SYSLOC\SYSLOC.DLL

#4 Blade

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Posted 12 June 2009 - 12:14 AM

Hello msgus02

Glad to hear things are looking better. I'd like to do one more scan to make sure that we got everything though. Don't worry. . . this one shouldn't take as long :thumbsup:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

In your next reply, please include the following:
Malwarebytes log

Posted Image

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#5 msgus02

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Posted 12 June 2009 - 03:05 PM

Malwarebytes log was as follows:

Malwarebytes' Anti-Malware 1.37
Database version: 2267
Windows 5.1.2600 Service Pack 2

6/12/2009 3:51:56 PM
mbam-log-2009-06-12 (15-51-56).txt

Scan type: Quick Scan
Objects scanned: 92906
Time elapsed: 10 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{43a82c1b-8581-40cd-86fe-cf32807fa9fa} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{43a82c1b-8581-40cd-86fe-cf32807fa9fa} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysmstray (Worm.KoobFace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\ (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysloc (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\wmvqrw.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
c:\documents and settings\karen\Desktop\setupxv.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINDOWS\msmark2.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
c:\WINDOWS\9g2234wesdf3dfgjf23 (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\f5087.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\f23567.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122366.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122390.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122849.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\dk39fi4fe.dat (Worm.KoobFace) -> Quarantined and deleted successfully.

#6 Blade

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Posted 12 June 2009 - 05:39 PM

Hello msgus02

The MBAM log indicates a vundo infection. Some variants of this kind of malware are unable to be removed using standard tools; they will reinstall themselves immediately upon an attempted removal. We need to make sure that everything MBAM found stayed deleted. :thumbsup:

Please rerun the MBAM scan and post the log here for analysis, just as before.

In your next reply, please include the following:
MBAM log

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#7 msgus02

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Posted 12 June 2009 - 09:20 PM

MBAM log went as follows the 2nd time around:

Malwarebytes' Anti-Malware 1.37
Database version: 2267
Windows 5.1.2600 Service Pack 2

6/12/2009 10:18:31 PM
mbam-log-2009-06-12 (22-18-30).txt

Scan type: Quick Scan
Objects scanned: 93020
Time elapsed: 10 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 Blade

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Posted 13 June 2009 - 04:34 AM

Everything looks good. :thumbsup: Are you experiencing any more symptoms?

If not, then. . . .

Your machine appears to be clean!

I highly recommend that you read through the below set of very helpful suggestions and implement them; they will help protect you from reinfection

Disable and Enable System Restore. - You should disable and enable system restore to make sure there are no infected files found in a restore point. You can find instructions on how to disable and enable system restore here: Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above.

Next, please hide your System Files. To do this, please refer to the following guide and reverse its steps: "How To See Hidden Files in Windows."


This should give you a good start into malware free pc usage. However I do suggest to visit the following additional information listed below:I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • By updating your machine, you have one less headache! Posted Image
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish, you can also use automatic updates. This is a good thing to have if you want to be up-to-date all the time, but can also be a bit of an annoyance due to its handling and the sizes of the updates. If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
  • If you do not want to have automatic updates turned on, or are on dial-up, you can always download updates seperately at: http://windowsupdate.microsoft.com.
It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

For a nice list of freeware programmes in all categories, please have a look at this thread with freeware products that are regarded as useful by the users of this forum: Commonly Used Freeware Replacements.

Another recommendation, is to download HostMan. It safeguards you with a regularly updated Hosts-file that blocks dangerous sites from opening. This adds another bit of safety while surfing the Internet. For installlation and setting up, follow these steps:
  • Double-click the Downloaded installer and install the tool to a location of your choice
  • Via the Startmenu, navigate to HostsMan and run the program.
    • Click "Hosts" in the menu
    • Click "Manage Updates" in the submenu
    • Out of the three, select atl east one of them (I have MVPS Host as my main one)
    • Click "Add Update." After that you will only need to click on the following button to retrieve updates:
      Posted Image
  • Click the X to exit the program.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet

Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!

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#9 msgus02

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Posted 13 June 2009 - 11:16 AM

I haven't experienced anymore issues so...YAYYYYY!!!! You are AMAZING and I can't thank you enough! :thumbsup:

~kar :flowers:

#10 Blade

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Posted 14 June 2009 - 10:50 AM

It's my pleasure. Surf Safe!

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