Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Fake Windows Security Alert


  • This topic is locked This topic is locked
3 replies to this topic

#1 cindym

cindym

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 10 June 2009 - 02:54 PM

My computer is infected with the fake Windows Security Alert. I've run the Malwarebytes removal tool twice and each time it has found something and successfully removed it. I reboot the computer and it's back. See DDS log file and I'm also attaching the attach.txt file. Thanks for any help you can give.

DDS (Ver_09-05-14.01) - NTFSx86
Run by cindym at 14:29:32.40 on Wed 06/10/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.464 [GMT -5:00]

AV: Trend Micro Client-Server Security Agent AntiVirus *On-access scanning enabled* (Updated) {61172EFB-93C6-4B21-B7F0-858156771A15}
FW: Trend Micro Client-Server Security Agent Firewall *disabled* {61172EFB-93C6-4B21-B7F0-858156771A15}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Trend Micro\Client Server Security Agent\OfcPfwSvc.exe
C:\WINDOWS\TEMP\JO5756.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\Pmxmiced.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
E:\HijackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\DOCUME~1\cindym\LOCALS~1\Temp\Google Toolbar\gtb1D.tmp.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\cindym\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070412
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070412
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_02\bin\jusched.exe"
mRun: [PMX Daemon] ICO.EXE
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [OfficeScanNT Monitor] "c:\program files\trend micro\client server security agent\pccntmon.exe" -HideWindow
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
dRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://go.divx.com/plugin/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1178639859351
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536]
R2 OfcPfwSvc;Trend Micro Client/Server Security Agent Personal Firewall;c:\program files\trend micro\client server security agent\OfcPfwSvc.exe [2007-5-1 282704]
R2 TmFilter;Trend Micro Filter;c:\program files\trend micro\client server security agent\tmxpflt.sys [2007-5-1 225296]
R2 TmPreFilter;Trend Micro PreFilter;c:\program files\trend micro\client server security agent\tmpreflt.sys [2007-5-1 36368]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2007-5-8 18432]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2007-5-8 14336]
S2 spupdsvc;Windows Service Pack Installer update service;c:\windows\system32\spupdsvc.exe [2007-4-12 26488]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-4-12 29744]

=============== Created Last 30 ================

2009-06-10 14:17 142 a------- c:\windows\system32\spupdsvc.inf
2009-06-10 10:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\98705926
2009-06-10 10:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\18695934
2009-06-10 10:18 <DIR> --d----- c:\docume~1\cindym\applic~1\Malwarebytes
2009-06-10 10:18 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-10 10:18 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-10 10:18 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-10 10:18 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-03-21 09:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll

============= FINISH: 14:30:06.99 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 RenatoMejias

RenatoMejias

  • Malware Response Team
  • 913 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:58 PM

Posted 19 June 2009 - 08:29 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg

#3 cindym

cindym
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 24 June 2009 - 02:33 PM

Thanks for your response. Fortunately our antivirus finally was able to remove the virus and the problem has gone away. Thanks anyway.

Cindy

#4 RenatoMejias

RenatoMejias

  • Malware Response Team
  • 913 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:58 PM

Posted 24 June 2009 - 07:36 PM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users