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#1 bandj61508


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Posted 10 June 2009 - 02:42 PM

when i search on internet explorer my searches are redireced and sometimes you cant get back to the search home page and you have to start all over. not to mention that ie is VERY slow now and it never used to be. my computer is not running slow other than when im on the internet. i tried to do a disk defrag the other day and it said disk defragmenter could not start.. then i tried doing it in safe mode and it couldnt even locate disk defragmenter. i also tried to do a system restore and it wont do that either. i cant even make a new restore point. it says to restart the computer and try again. so i went to techspot and looked through some forums and tried to follow their 8 step virus removal thing, one step is downloading malwarebytes and when i download it i click on it to run it and nothing happens. same for super antispyware and hijackthis. i have downloaded all of them and uninstalled them and reinstalled them it always ends with the same results... nothing will run. PLEASE help me

I have windows xp pro and i am currently running AVG 8.5 and spyware doctor and COMODO firewall

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#2 boopme


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Posted 10 June 2009 - 09:05 PM

Let's try again for an MBam log..

Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and

save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted

above. Then double-click on it to run..

Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll


If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-

so it will install on the hard drive.
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can

update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application

Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

If still having diificulty run DRWeb
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bandj61508

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Posted 11 June 2009 - 01:01 AM

i tried the super antispyware and malwarebytes and hijackthis again and they all mysteriously worked this time.... this is like the 10th time ive tried them. and i have the logs im sure.... but the problem is the computer needed to be restarted after hijackthis and now when windows loads everything freezes. even the curser. im in safe mode now and im trying to download the dr cure it thing. bare with me.. i cant figure out how to attach the files so im just going to paste them. sorry im having a blonde moment

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:39:17 PM, on 6/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\SUPERAntiSpyware\d1e70865-3ee0-4ba9-b870-1b2f858db32b.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

{DELETED HJT log As they are not allowed in this forum~~boopme}

Malwarebytes' Anti-Malware 1.37
Database version: 2259
Windows 5.1.2600 Service Pack 3

6/10/2009 8:08:40 PM
mbam-log-2009-06-10 (20-08-40).txt

Scan type: Full Scan (C:\|)
Objects scanned: 115735
Time elapsed: 19 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\antivirus_pronet (Rogue.AntiVirusPro) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\AVP 2009 (Malware.Trace) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.

SUPERAntiSpyware Scan Log

Generated 06/10/2009 at 05:05 PM

Application Version : 4.26.1004

Core Rules Database Version : 3933
Trace Rules Database Version: 1876

Scan type : Complete Scan
Total Scan Time : 00:28:19

Memory items scanned : 458
Memory threats detected : 0
Registry items scanned : 5654
Registry threats detected : 24
File items scanned : 10174
File threats detected : 84

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@pro-market[2].txt
C:\Documents and Settings\Owner\Cookies\owner@cdn4.specificclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.shopica[1].txt
C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt
C:\Documents and Settings\Owner\Cookies\owner@wachovia.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@imrworldwide[2].txt
C:\Documents and Settings\Owner\Cookies\owner@exoclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@admarketplace[1].txt
C:\Documents and Settings\Owner\Cookies\owner@enhance[1].txt
C:\Documents and Settings\Owner\Cookies\owner@bs.serving-sys[2].txt
C:\Documents and Settings\Owner\Cookies\owner@bidsystem.adknowledge[2].txt
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt
C:\Documents and Settings\Owner\Cookies\owner@toseeka[2].txt
C:\Documents and Settings\Owner\Cookies\owner@publishers.clickbooth[2].txt
C:\Documents and Settings\Owner\Cookies\owner@media6degrees[2].txt
C:\Documents and Settings\Owner\Cookies\owner@realmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@tacoda[1].txt
C:\Documents and Settings\Owner\Cookies\owner@stopzilla[2].txt
C:\Documents and Settings\Owner\Cookies\owner@statcounter[2].txt
C:\Documents and Settings\Owner\Cookies\owner@clickbank[1].txt
C:\Documents and Settings\Owner\Cookies\owner@2o7[2].txt
C:\Documents and Settings\Owner\Cookies\owner@cb.adbureau[2].txt
C:\Documents and Settings\Owner\Cookies\owner@specificclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@zedo[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.stopzilla[1].txt
C:\Documents and Settings\Owner\Cookies\owner@apmebf[1].txt
C:\Documents and Settings\Owner\Cookies\owner@c7.zedo[1].txt
C:\Documents and Settings\Owner\Cookies\owner@paypal.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@fastclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.toseeka[2].txt
C:\Documents and Settings\Owner\Cookies\owner@oneclickresolution[2].txt
C:\Documents and Settings\Owner\Cookies\owner@interclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@revsci[2].txt
C:\Documents and Settings\Owner\Cookies\owner@at.atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[1].txt
C:\Documents and Settings\Owner\Cookies\owner@collective-media[2].txt
C:\Documents and Settings\Owner\Cookies\owner@linksynergy[1].txt
C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adbrite[1].txt
C:\Documents and Settings\Owner\Cookies\owner@bridge1.admarketplace[1].txt
C:\Documents and Settings\Owner\Cookies\owner@specificmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.right-ads[2].txt
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[1].txt
C:\Documents and Settings\Owner\Cookies\owner@casalemedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@adknowledge[1].txt
C:\Documents and Settings\Owner\Cookies\owner@findology[2].txt
C:\Documents and Settings\Owner\Cookies\owner@atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@overture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@stats.paypal[2].txt
C:\Documents and Settings\Owner\Cookies\owner@xml.trafficengine[1].txt
C:\Documents and Settings\Owner\Cookies\owner@shopica[2].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[1].txt
C:\Documents and Settings\Owner\Cookies\owner@serving-sys[2].txt
C:\Documents and Settings\LocalService\Cookies\system@ads.bootcampmedia[1].txt
C:\Documents and Settings\LocalService\Cookies\system@ads.financialcontent[1].txt
C:\Documents and Settings\LocalService\Cookies\system@ads.gamersmedia[1].txt
C:\Documents and Settings\LocalService\Cookies\system@ads.imarketservices[1].txt
C:\Documents and Settings\LocalService\Cookies\system@ads.lucidmedia[2].txt
C:\Documents and Settings\LocalService\Cookies\system@adultadworld[2].txt
C:\Documents and Settings\LocalService\Cookies\system@affiliate.a4dtracker[2].txt
C:\Documents and Settings\LocalService\Cookies\system@banner509[2].txt
C:\Documents and Settings\LocalService\Cookies\system@bridge2.admarketplace[1].txt
C:\Documents and Settings\LocalService\Cookies\system@crackle[2].txt
C:\Documents and Settings\LocalService\Cookies\system@dc.tremormedia[1].txt
C:\Documents and Settings\LocalService\Cookies\system@dr.findlinks[1].txt
C:\Documents and Settings\LocalService\Cookies\system@hornymatches[1].txt
C:\Documents and Settings\LocalService\Cookies\system@linotraffic[1].txt
C:\Documents and Settings\LocalService\Cookies\system@lxtrack[1].txt
C:\Documents and Settings\LocalService\Cookies\system@lynxtrack[1].txt
C:\Documents and Settings\LocalService\Cookies\system@media6degrees[1].txt
C:\Documents and Settings\LocalService\Cookies\system@mediatraffic[1].txt
C:\Documents and Settings\LocalService\Cookies\system@primetrafficsite[1].txt
C:\Documents and Settings\LocalService\Cookies\system@reduxmedia[1].txt
C:\Documents and Settings\LocalService\Cookies\system@serw.clicksor[1].txt
C:\Documents and Settings\LocalService\Cookies\system@webads.hookedmediagroup[2].txt
C:\Documents and Settings\LocalService\Cookies\system@websponsors[1].txt
C:\Documents and Settings\LocalService\Cookies\system@www.crackle[1].txt
C:\Documents and Settings\LocalService\Cookies\system@www.findstuff[1].txt
C:\Documents and Settings\LocalService\Cookies\system@xml.trafficengine[1].txt
C:\Documents and Settings\Owner\Cookies\owner@collective-media[1].txt
C:\Documents and Settings\Owner\Cookies\owner@windowsmedia[1].txt


Edited by boopme, 11 June 2009 - 01:53 PM.

#4 bandj61508

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Posted 11 June 2009 - 08:20 AM

ok here is my log for dr cure it....


#5 boopme


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Posted 11 June 2009 - 11:24 AM

Hello ,looking much better.. One more tool please and then hopefully we can mop up.

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

EDIT: are you running comodo Antivirus and firewall or only the firewall, as you also have AVG running?

Edited by boopme, 11 June 2009 - 01:56 PM.

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