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Internet Explorer will not connect to windows update


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9 replies to this topic

#1 greystoke

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Posted 10 June 2009 - 12:25 PM

I just realized that my computer has very few hot fixes/updates for windows XP in 2009. They just stopped.
I clicked windows update but Internet Explorer will not connect to the update section of Microsoft. I can go to the website, when I try to receive any updates I'm re-directed to the URL update.microsoft.com/ and it will not connect.

I'm using Advanced Systems Care from Iobit. Is it possible they wiped out something important to the process?

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#2 Budapest

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Posted 10 June 2009 - 04:31 PM

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot.

Then try the updates again.

Personally I think you should never use a registry cleaner such as Iobit. If you must use a registry cleaner you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 greystoke

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Posted 11 June 2009 - 02:09 PM

Budapest,

I followed your instructions. Does not help. Internet Explorer will not connect to the update.microsoft.com/ website.

Any further help will be appreciated.

#4 hamluis

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Posted 11 June 2009 - 02:27 PM

What's the SP level...currently installed?

Louis

#5 OldPhil

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Posted 11 June 2009 - 02:56 PM

Also go here and take the test, the symptoms may indicate the Conficker worm.

http://www.confickerworkinggroup.org/wiki/

Edited by OldPhil, 11 June 2009 - 02:57 PM.

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#6 greystoke

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Posted 12 June 2009 - 09:02 AM

Hamluis.......what is the SP level: is SP2.

Oldphil: Took test. Don't have it.

Any other help?

I can connect to any other website, but, update.microsoft.com/
I can connect to microsoft's download center, but that re-directs me to update...... and then nothing happens.

Edited by greystoke, 12 June 2009 - 09:07 AM.


#7 OldPhil

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Posted 12 June 2009 - 09:45 AM

What version of Explorer are you running, only a guess that if you are running an older version down loading a newer version which may fix the problem. The other though is malware of some sort, have you run Superantispyware or Malwarebytes?

Honesty & Integrity Above All!


#8 greystoke

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Posted 17 June 2009 - 07:56 AM

Thanks for all your help.

I am using Internet Explorer 8. I figured something changed with the browser so I un-installed it. Dowloaded a clean copy and now I'm able to get updates. I have a new problem, however...............should I install SP3?

Any comments on SP3 will be appreciated. Of what use is it to me. Are there any pitfalls in installing it.

#9 hamluis

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Posted 17 June 2009 - 08:05 AM

SP3 is a critical update.

Failure to install it...resuts in your system not having the maximum level of protection from malware...that Microsoft deems minimal for a system running either version of XP.

It's that simple, I think.

Louis

#10 Alex_Computer

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Posted 17 June 2009 - 07:39 PM

definately update to sp3




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