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windowsmedia.exe causing high CPU usage


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3 replies to this topic

#1 halosom

halosom

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Posted 10 June 2009 - 11:00 AM

My CPU usage is at 100% and I noticed in my task manager that at first it was iexplore.exe causing my CPU to be at 100% but when I end process that my CPU is back to normal then about 10 seconds later it would restart itself then my CPU is back at 100% but right before iexplore.exe would start back up I noticed something called windowsmedia.exe pop up then iexplore.exe would come up, I just did a spyware scan with TrendMicro and I no longer see iexplore.exe causing my CPU to be at 100% but now it's the windowmedia.exe everytime I end process it and deleleted the folder it read that it was in, it would soon(maybe like 5 to 10 seconds) restart and redownload the same folder in my AppData\Roaming in User. But the strange thing is in that folder that my task manager says it's in all i see is a hidden config dat file with 0 bytes but when I right click on the folder to see it's properties it reads that is got 3 files and is 865K. Just so everyone knows i'm new at this so if i'm missing anything please let me know. I followed the Prep Guide and was not able to get the DDS Tool to run, I never got pass figure 4 of the guide everytime i opened it there would just be random symbols, anyways i instead used runscanner. Here is the log:

If I'm missing anymore info please let me know, cause this windowmedia.exe is annoying the hell out of me.


NOTICE: Updated the Runscanner logfile since now i'm seeing both iexplore.exe and windowsmedia.exe causing my CPU Usage to be high ranges from 50% to 100%, I closed all my IE before running the Runscanner.

My computer decided to update while I was alseep so I reran the Runscanner and have alrdy edited the old one with the new one.

Runscanner logfile

* = signed file
- = file not found

General info
------------
Computer name : PHANASOM-PC
Creation time : 6/11/2009 05:07:04 AM
Hosts <> 127.0.0.1 : 0
Hosts file location : %SystemRoot%\System32\drivers\etc
IE version : 7.0.6001.18000
OS : Windows Vista ™ Ultimate
OS Build : 6001
OS SP : Service Pack 1
RunScanner Version : 1.8.1.0
User Language : English (United States)
User rights : Administrator
Windows folder : C:\Windows

Running processes
-----------------
* C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe (Adobe Systems Incorporated)
* C:\Windows\system32\aestsrv.exe (Andrea Electronics Corporation)
* c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe (Broadcom Corporation.)
* C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
* C:\Windows\system32\csrss.exe (Microsoft Corporation)
* C:\Windows\system32\csrss.exe (Microsoft Corporation)
C:\Windows\system32\CTsvcCDA.exe (Creative Technology Ltd)
C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
* C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe (Creative Technology Ltd.)
* C:\Windows\system32\Dwm.exe (Microsoft Corporation)
* C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\System32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\System32\svchost.exe (Microsoft Corporation)
* C:\Windows\System32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\System32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel Corporation)
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel Corporation)
* C:\Program Files\Dell\QuickSet\NicConfigSvc.exe (Dell Inc.)
* C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
* C:\Program Files\Java\jre6\bin\jusched.exe (Sun Microsystems, Inc.)
* C:\Windows\OEM02Mon.exe (Creative Technology Ltd.)
* C:\Windows\system32\lsass.exe (Microsoft Corporation)
* C:\Windows\system32\lsm.exe (Microsoft Corporation)
* C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe (Logitech Inc.)
* C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDCountdown.exe (Logitech Inc.)
* C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe (Logitech Inc.)
* C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDPOP3.exe (Logitech Inc.)
* C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE (Logitech Inc.)
* C:\Program Files\Common Files\Logitech\LCD Manager\LCDMon.exe (Logitech Inc.)
C:\Program Files\SetPoint\SetPoint.exe (Logitech Inc.)
* C:\Windows\ehome\ehmsas.exe (Microsoft Corporation)
* C:\Windows\ehome\ehtray.exe (Microsoft Corporation)
* C:\Program Files\Windows Live\Messenger\usnsvc.exe (Microsoft Corporation)
* C:\Windows\system32\SLsvc.exe (Microsoft Corporation)
* C:\Windows\system32\SearchIndexer.exe (Microsoft Corporation)
* C:\Windows\system32\nvvsvc.exe (NVIDIA Corporation)
* C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe (Trend Micro Inc.)
* C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe (Trend Micro Inc.)
* C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
* C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe (Intel Corporation)
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe (Sonic Solutions)
* C:\Windows\System32\rpcnet.exe (Absolute Software Corp.)
* C:\Runscanner\runscanner.exe (Runscanner.net)
* C:\Windows\system32\services.exe (Microsoft Corporation)
* C:\Windows\System32\spoolsv.exe (Microsoft Corporation)
* C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
* C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)
* C:\Windows\system32\STacSV.exe (IDT, Inc.)
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe (Rocket Division Software)
* C:\Program Files\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
* C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Synaptics, Inc.)
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe (Creative Labs)
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
* C:\Windows\system32\taskeng.exe (Microsoft Corporation)
* C:\Windows\system32\taskeng.exe (Microsoft Corporation)
* C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe (Trend Micro Inc.)
* C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe (Trend Micro Inc.)
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe (Creative Technology Ltd)
* C:\Windows\system32\audiodg.exe (Microsoft Corporation)
* C:\Windows\Explorer.EXE (Microsoft Corporation)
* C:\Windows\System32\rundll32.exe (Microsoft Corporation)
* C:\Windows\System32\rundll32.exe (Microsoft Corporation)
* C:\Windows\system32\rundll32.exe (Microsoft Corporation)
* C:\Windows\system32\winlogon.exe (Microsoft Corporation)
* C:\Program Files\Windows Media Player\wmpnetwk.exe (Microsoft Corporation)
* C:\Program Files\Windows Media Player\wmpnscfg.exe (Microsoft Corporation)
* C:\Windows\servicing\TrustedInstaller.exe (Microsoft Corporation)
* c:\windows\System32\smss.exe (Microsoft Corporation)
* C:\Windows\system32\wininit.exe (Microsoft Corporation)
* C:\Windows\system32\WLANExt.exe (Microsoft Corporation)
* C:\Windows\system32\wbem\wmiprvse.exe (Microsoft Corporation)
* C:\Windows\system32\wbem\wmiprvse.exe (Microsoft Corporation)
* \\?\C:\Windows\system32\wbem\WMIADAP.EXE (Microsoft Corporation)

Unrated items
-------------
002 C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe (Creative Technology Ltd.)
002 C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
002 C:\Dell\E-Center\EULALauncher.exe ( )
002 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (Macrovision Corporation)
002 * C:\Windows\KHALMNPR.EXE (Logitech Inc.)
002 * C:\Program Files\Common Files\Logitech\LCD Manager\LCDMon.exe (Logitech Inc.)
002 * C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE (Logitech Inc.)
002 C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
002 * C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Synaptics, Inc.)
002 C:\Windows\UpdReg.EXE (Creative Technology Ltd.)
002 C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe (Creative Technology Ltd)
003 * C:\Program Files\Download Manager\dlm.exe (IGN Entertainment)
003 C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
003 C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
003 C:\Users\Phana Som\AppData\Roaming\1082\windowsmedia.exe
005 C:\Program Files\SetPoint\SetPoint.exe (Logitech Inc.)
006 C:\Program Files\SetPoint\SetPoint.exe (Logitech Inc.)
010 C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe (Creative Labs Licensing Service)
010 C:\Windows\system32\CTsvcCDA.exe (Creative Service for CDROM Access)
010 C:\Program Files\DellSupport\brkrsvc.exe (DSBrokerService)
010 * C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe (GoToAssist)
010 C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe (InstallDriver Table Manager)
010 C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel® PROSet/Wireless Event Log)
010 C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel® PROSet/Wireless Registry Service)
010 * C:\Windows\System32\rpcnet.exe (Remote Procedure Call (RPC) Net)
010 C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe (Roxio Hard Drive Watcher 9)
010 C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe (RoxMediaDB9)
010 C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe (StarWind AE Service)
010 C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (stllssvr)
010 C:\Program Files\Windows Live\installer\WLSetupSvc.exe (Windows Live Setup Service)
011 C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys (DSproct)
011 C:\Windows\system32\drivers\elrawdsk.sys (ElRawDisk)
011 * C:\Windows\system32\DRIVERS\LHidFilt.Sys (Logitech SetPoint KMDF HID Filter Driver)
011 * C:\Windows\system32\DRIVERS\LMouFilt.Sys (Logitech SetPoint KMDF Mouse Filter Driver)
011 C:\Windows\System32\Drivers\PxHelp20.sys (PxHelp20)
011 C:\Windows\System32\Drivers\sptd.sys (sptd)
011 * C:\Windows\system32\DRIVERS\SynTP.sys (Synaptics TouchPad Driver)
011 C:\Windows\system32\DRIVERS\tenCapture.sys (tenCapture)
011 C:\Windows\system32\DRIVERS\tmtdi.sys (Trend Micro TDI Driver)
011 C:\Windows\System32\Drivers\usbio.sys (USBIO Driver (usbio.sys))
031 C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation) {0A9007C0-4076-11D3-8789-0000F8105754}
041 * C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll (Veoh Networks Inc) {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC}
042 GUID / CLSID not found {DFB852A3-47F8-48C4-A200-58CAB36FD2A2}
042 GUID / CLSID not found {CCA281CA-C863-46ef-9331-5C8D4460577F}
042 GUID / CLSID not found {461CC20B-FB6E-4f16-8FE8-C29359DB100E}
042 C:\Program Files\Messenger\MSMSGS.EXE (Microsoft Corporation) {FB5F1910-F110-11d2-BB9E-00C04F795683}
052 GUID / CLSID not found {7E853D72-626A-48EC-A868-BA8D5E23E045}
052 C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.) {CA6319C0-31B7-401E-A518-A07C3DB8F777}
052 * C:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll (BitComet) {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60}
052 * C:\Program Files\GetRight\xx2gr.dll (Headlight Software, Inc.) {31FF080D-12A3-439A-A2EF-4BA95A3148E8}
052 C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.) {DBC80044-A445-435b-BC74-9C25C1C588A9}
061 C:\Windows\system32\FileSJ\FileSJ.dll {D7F149B3-54F3-4FDC-91A5-8BBFCA318279}
061 C:\Windows\system32\FileSJ\FileSJ.dll {FE352698-3C4E-46D7-A31C-DF2A04026BD9}
061 C:\Windows\system32\FileSJ\FileSJ.dll {24976F2E-4A5B-4E25-B31B-EBDFA2940FFF}
061 C:\Program Files\SetPoint\mcplext.dll (Logitech Inc.) {B9B9F083-2B04-452A-8691-83694AC1037B}
061 C:\Program Files\SetPoint\kbcplext.dll (Logitech Inc.) {DC70C4A5-2044-4c59-B806-DEFB9AE0DF7C}
061 C:\Windows\system32\btncopy.dll (Broadcom Corporation.) {7842554E-6BED-11D2-8CDB-B05550C10000}
061 C:\Program Files\WinRAR\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
062 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll (Adobe Systems, Inc.) {F9DB5320-233E-11D1-9F84-707F02C10627}
104 GUID / CLSID not found {166B1BCA-3F9C-11CF-8075-444553540000}
104 GUID / CLSID not found {48DD0448-9209-4F81-9F6D-D83562940134}
104 GUID / CLSID not found {49312E18-AA92-4CC2-BB97-55DEA7BCADD6}
104 GUID / CLSID not found {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C}
104 C:\Program Files\Java\jre6\bin\jp2iexp.dll {8AD9C840-044E-11D1-B3E9-00805F499D93}
104 GUID / CLSID not found {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
104 C:\Program Files\Java\jre6\bin\jp2iexp.dll {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
105 Download with GetRight Pro :
105 Open with GetRight Pro Browser :
105 Send image to &Bluetooth Device... :
105 Send page to &Bluetooth Device... :
121 C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll (Google)
173 GUID / CLSID not found
173 * C:\Program Files\DAEMON Tools Pro\imgshl32.dll (DT Soft Ltd.) {40966797-8FFE-46C8-9EF8-7003F33CCF0F}
173 C:\Windows\system32\FileSJ\FileSJ.dll {D7F149B3-54F3-4FDC-91A5-8BBFCA318279}
173 C:\Windows\system32\FileSJ\FileSJ.dll {FE352698-3C4E-46D7-A31C-DF2A04026BD9}
173 C:\Windows\system32\FileSJ\FileSJ.dll {24976F2E-4A5B-4E25-B31B-EBDFA2940FFF}
173 C:\Program Files\WinRAR\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
180 HKEY_CLASSES_ROOT htafile : NOTEPAD.EXE %1
221 GUID / CLSID not found
221 * C:\Program Files\DAEMON Tools Pro\imgshl32.dll (DT Soft Ltd.) {40966797-8FFE-46C8-9EF8-7003F33CCF0F}
221 C:\Windows\system32\FileSJ\FileSJ.dll {D7F149B3-54F3-4FDC-91A5-8BBFCA318279}
221 C:\Windows\system32\FileSJ\FileSJ.dll {FE352698-3C4E-46D7-A31C-DF2A04026BD9}
221 C:\Windows\system32\FileSJ\FileSJ.dll {24976F2E-4A5B-4E25-B31B-EBDFA2940FFF}
221 C:\Program Files\WinRAR\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
225 C:\Program Files\WinRAR\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
225 C:\Program Files\WinRAR\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
227 GUID / CLSID not found
227 C:\Program Files\WinRAR\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
231 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll (Adobe Systems, Inc.) PDF Column Info
251 C:\Program Files\WinRAR\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
254 C:\Windows\system32\btncopy.dll (Broadcom Corporation.) {7842554E-6BED-11D2-8CDB-B05550C10000}

Missing files
-------------
011 c:\windows\system32\drivers\blbdrive.sys
011 C:\Windows\system32\drivers\EagleNT.sys
011 c:\windows\system32\DRIVERS\ipinip.sys
011 c:\windows\system32\DRIVERS\nwlnkflt.sys
011 c:\windows\system32\DRIVERS\nwlnkfwd.sys
011 C:\Nexon\MapleStory\npkcusb.sys
011 C:\Windows\SYSTEM32\DRIVERS\OMCI.SYS
011 c:\windows\system32\DRIVERS\vmnetadapter.sys
063 autocheck

Edited by halosom, 11 June 2009 - 05:11 AM.


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#2 halosom

halosom
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Posted 11 June 2009 - 06:27 PM

Just a side not, windowsmedia.exe and iexplore.exe they both keep showing up either it's windowsmedia.exe causing high CPU usage or it's iexplore.exe which this one is causing windowsmedia.exe to starts up right before iexplore starts up.

Hello halosom,

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman

Edited by The weatherman, 12 June 2009 - 05:30 PM.


#3 etavares

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Posted 19 June 2009 - 08:14 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#4 Orange Blossom

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Posted 22 June 2009 - 10:03 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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