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Hijacked search, Scanner won't open


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#1 jpe228

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Posted 10 June 2009 - 09:27 AM

Good Morning,
I got infected with something the other day, and I've been trying in vain to get it off my computer for two days now.

What is happening to my computer:
Google searches are getting redirected - Either my query comes up with no results when I know there should be some (Imagine you search "Obama" and Google tells you that no one has ever typed that word), or the results appear and when I click one I get redirected through search-tracker.com or some other equivalent to a Youtube video or some ad site. (Note: I'm using Firefox 3.0.10 on Windows XP)
Spyware Scanners won't open - I have both Malwarebytes and SUPERAntiSpyware. The Processes tab of Task Manager shows nothing when I click them or the processes "mbam.exe" or "superantispyware.exe" appear for an instant and is then killed by something else.

What I've done:
The first thing I tried to do is run Malwarebytes, but the program wouldn't open. After I uninstalled and reinstalled the program, it still would not run. Some other forum said if you rename the executable file, the program will run, which worked.
The Malwarebytes scan found 12 infected registry items which were deleted, but my searches are still being hijacked and when I changed the name back to mbam.exe the program would no longer run.
After more searching which told me to use SUPERAntiSpyware, I tried downloading it but once saved, the install wouldn't run without being renamed, and after installation the application wouldn't run without being renamed. At this point, I cannot close SUPERAntiSpyware and open it again without giving it a new name.

I have the scan logs if those would be helpful.
Any help would be greatly appreciated!
Thank you.

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#2 quietman7

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Posted 10 June 2009 - 11:14 AM

Please post the results of your MBAM scan for review.

To retrieve the Malwarebytes Anti-Malware scan log information, launch MBAM.
  • Click the Logs Tab at the top.
    • The log will be named by the date of scan in the following format: mbam-log-date(time).txt
      -- If you have previously used MBAM, there may be several logs showing in the list.
  • Click on the log name to highlight it.
  • Go to the bottom and click on Open.
  • The log should automatically open in notepad as a text file.
  • Go to Edit and choose Select all.
  • Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.
  • Come back to this thread, click Add Reply, then right-click and choose Paste.
  • Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Logs are saved to the following locations:
-- In XP: C:\Documents and Settings\\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
-- In Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware\Logs


Please download and scan with Dr.Web CureIt - alternate download link.
Follow these instructions for performing a scan in "safe mode".
If you cannot boot into safe mode, then perform your scan in normal mode. Be aware, this scan could take a long time to complete.
-- Post the log in your next reply. If you can't find the log, try to write down what was detected/removed before exiting Dr.WebCureIt so you can provide that information.
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#3 jpe228

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Posted 10 June 2009 - 01:08 PM

I just downloaded Dr.WebCureIt and I am about to restart my computer in safe mode, but I do have the 2 MBAM logs from my earlier scans. I will post the log of the Dr.WebCureIt once it is finished. Thanks!

First Scan:
Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 5.1.2600 Service Pack 3

6/9/2009 7:10:13 AM
mbam-log-2009-06-09 (07-10-13).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|)
Objects scanned: 162802
Time elapsed: 47 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 12
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{1d673667-5405-4d07-b29e-b5925d6f01b7}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3ca4a3cc-cd2e-4cf3-9198-c0870397a415}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3ca4a3cc-cd2e-4cf3-9198-c0870397a415}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{1d673667-5405-4d07-b29e-b5925d6f01b7}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3ca4a3cc-cd2e-4cf3-9198-c0870397a415}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3ca4a3cc-cd2e-4cf3-9198-c0870397a415}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{1d673667-5405-4d07-b29e-b5925d6f01b7}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{3ca4a3cc-cd2e-4cf3-9198-c0870397a415}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{3ca4a3cc-cd2e-4cf3-9198-c0870397a415}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Second Scan:
Malwarebytes' Anti-Malware 1.37
Database version: 2252
Windows 5.1.2600 Service Pack 3

6/9/2009 8:04:59 AM
mbam-log-2009-06-09 (08-04-59).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|)
Objects scanned: 166172
Time elapsed: 41 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Jenny\local settings\Temp\server.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.

#4 quietman7

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Posted 10 June 2009 - 01:39 PM

Your Malwarebytes Anti-Malware log indicates you are using an outdated database version. Please update it through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install.Your database shows 2182. Last I checked it was 2258.

Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#5 jpe228

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Posted 10 June 2009 - 04:38 PM

I think I had the most up to date version at the time I performed those scans, but I might be mistaken.

After running the Dr.WebCureIt scan, I restarted my computer, opened MBAM, updated to version 2296. Both logs are posted below.

A new symptom: Now my browser (firefox) is not loading content correctly. Images don't come in, text is not formatted and some pages like Gmail won't load at all.

Is there anything else I can/should be doing other than restarting and running more scans?

Dr.WebCureIt Log:
msivxmeobksgiujiuywmuecvyuxvedufnmpfl.sys;c:\windows\system32\drivers;BackDoor.Tdss.223;Deleted.;
4E3DBF4D.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\063C0000;Trojan.PWS.IpDiscover;Deleted.;
4EAEF04D.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0CAC0000;Trojan.Virtumod.based.25;Incurable.Moved.;
A0009640.exe;C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP66;Trojan.Virtumod.based.25;Incurable.Moved.;

MBAM Quick Scan Log:
Malwarebytes' Anti-Malware 1.37
Database version: 2259
Windows 5.1.2600 Service Pack 3

6/10/2009 5:35:39 PM
mbam-log-2009-06-10 (17-35-39).txt

Scan type: Quick Scan
Objects scanned: 92873
Time elapsed: 6 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\MSIVXegpavjnaliwnwmdnsdfgooaauesosifb.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\MSIVXvuwftviwdwmumitqletykkwbgwigvviy.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#6 quietman7

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Posted 11 June 2009 - 06:29 AM

Now rescan again with Malwarebytes Anti-Malware but this time perform a Full Scan in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you cannot boot into safe mode, then perform your scans in normal mode.
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#7 jpe228

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Posted 11 June 2009 - 08:15 PM

I performed both scans and the logs are posted below. The MBAM full scan turned up nothing and the SuperAntiSpyware scan found

some cookies but nothing else.
As of right now, my original two problems have been solved (spyware scanners open using their original executable names and my

Google searches are no longer hijacked).
While this is good, I am still having the newer problem with Firefox that no text is being formatted. I have uninstalled and

reinstalled the program, but nothing has changed.
Is there anything I can do to fix this?

MBAM Scan
Malwarebytes' Anti-Malware 1.37
Database version: 2263
Windows 5.1.2600 Service Pack 3

6/11/2009 6:24:20 PM
mbam-log-2009-06-11 (18-24-20).txt

Scan type: Full Scan (C:\|)
Objects scanned: 163107
Time elapsed: 41 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SUPERAntiSpyware Scan
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/11/2009 at 09:07 PM

Application Version : 4.26.1004

Core Rules Database Version : 3935
Trace Rules Database Version: 1878

Scan type : Complete Scan
Total Scan Time : 01:46:29

Memory items scanned : 214
Memory threats detected : 0
Registry items scanned : 5582
Registry threats detected : 0
File items scanned : 77326
File threats detected : 19

Adware.Tracking Cookie
C:\Documents and Settings\Jenny\Cookies\jenny@statcounter[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@ads.bridgetrack[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@specificclick[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@atdmt[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@doubleclick[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@bs.serving-sys[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@adbrite[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@advertising[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@ads.pointroll[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@cdn4.specificclick[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@at.atwola[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@cgi-bin[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@serving-sys[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@atwola[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@specificmedia[1].txt
C:\Documents and Settings\Jenny\Cookies\jenny@ad.yieldmanager[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@tribalfusion[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@tacoda[2].txt
C:\Documents and Settings\Jenny\Cookies\jenny@accounts[1].txt

#8 quietman7

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Posted 12 June 2009 - 04:46 AM

I am still having the newer problem with Firefox that no text is being formatted

You will need to explain more clearly what you mean by this.
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