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Rootkit Agent DI

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2 replies to this topic



  • Members
  • 4 posts
  • Local time:01:28 AM

Posted 10 June 2009 - 09:15 AM

Hello I have a rootkit Agent DI on my computer, I have tried everything I can to remove but no luck, I have been on this forum and was told to mention the previos thread which is - http://www.bleepingcomputer.com/forums/t/232393/rootkit-agent-di-how-can-i-clean-this-from-my-pc/

I have followed the guide as requested and downloaded the DS tool, below is the log report

DDS (Ver_09-05-14.01) - NTFSx86
Run by David at 14:34:05.26 on 10/06/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.151 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\JAM Software\SpamAssassin\spamdService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\Program Files\JAM Software\SpamAware\SpamAwareOELauncher.exe
C:\Program Files\Nova Development\Greeting Card Factory Deluxe\ReminderApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Desktop Maestro\deskmech.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Common Files\JAM Software\SpamAssassin\spamd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David\My Documents\Downloads\Programs\dds.EXE

============== Pseudo HJT Report ===============

uStart Page = www.virginmedia.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.tiny.com
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.virginmedia.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: pdfMachine: {56cf4856-ecb4-4e46-a897-a378821f97b9} - c:\windows\system32\spool\drivers\w32x86\3\bgstb.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {A057A204-BACC-4D26-8287-79A187E26987} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ATI Launchpad] "c:\program files\ati multimedia\main\launchpd.exe"
uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onboot
uRun: [DesktopMaestro] c:\program files\desktop maestro\deskmech.exe /H
mRun: [UpdatePDRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [Ulead AutoDetector v2] c:\program files\common files\ulead systems\autodetector\monitor.exe
mRun: [SpamAwareOELauncher] c:\program files\jam software\spamaware\SpamAwareOELauncher.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [ReminderApp] c:\program files\nova development\greeting card factory deluxe\ReminderApp.exe
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [PinnacleDriverCheck] c:\windows\system32\PSDrvCheck.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [CARPService] carpserv.exe
mRun: [bgsmsnd.exe] c:\windows\system32\bgsmsnd.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [UVS12 Preload] c:\program files\corel\corel videostudio 12\uvPL.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\exifla~1.lnk - c:\program files\finepixviewer\QuickDCF.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Download All Links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\program files\internet download manager\IEGetVL.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {44226DFF-747E-4edc-B30C-78752E50CD0C} - {44226DFF-747E-4edc-B30C-78752E50CD0C} - c:\program files\ati multimedia\tv\EXPLBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\idmmbc.dll
DPF: ChatSpace Full Java Client - hxxp://chat-c2.orange.co.uk/Java/cfs31248.cab
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {EA516A52-D223-47AF-80B3-DCDDEFD34BD0} - hxxp://download.fra.real.com/dmgr/HelixDownloadManager.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: DVDIdleShell Class: {93994de8-8239-4655-b1d1-5f4e91300429} - c:\progra~1\dvdreg~1\DVDShell.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Notification Packages = scecli wespx80n.dll

============= SERVICES / DRIVERS ===============

R0 CLBStor;InstantBurn Storage Helper Driver;c:\windows\system32\drivers\CLBStor.sys [2008-8-15 10368]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-7 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-7 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-7 108552]
R2 {95808DC4-FA4A-4C74-92FE-5B863F82066B};{95808DC4-FA4A-4C74-92FE-5B863F82066B};c:\program files\cyberlink\powerdvd\000.fcl [2008-5-7 61424]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-7 298776]
R2 CLBUDF;CyberLink InstantBurn UDF Filesystem;c:\windows\system32\drivers\CLBUDF.sys [2009-1-17 153728]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
R2 SpamdServiceControl;SpamdServiceControl;c:\program files\common files\jam software\spamassassin\spamdService.exe [2008-8-15 1661768]
R2 TTDec;ATI WDM Teletext Decoder;c:\windows\system32\drivers\atinttxx.sys [2004-4-13 13824]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S2 avast!Antivirus;avast!Antivirus;c:\windows\system32\avast!antivirus.exe -k netsvcs --> c:\windows\system32\avast!Antivirus.exe -k netsvcs [?]
S2 gupdate1c99be9e8dd6fe2;Google Update Service (gupdate1c99be9e8dd6fe2);c:\program files\google\update\GoogleUpdate.exe [2009-3-3 133104]
S3 ATE_PROCMON;ATE_PROCMON;c:\program files\anti trojan elite\ATEPMON.sys [2009-5-15 5969]
S3 DsAudioDevice_310;DsAudioDevice_310;c:\windows\system32\drivers\DsAudioDevice_310.sys [2009-1-7 16640]
S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\magix\common\database\bin\fbserver.exe [2008-11-25 1527900]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-6-9 40160]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\153.tmp --> c:\windows\system32\153.tmp [?]

=============== Created Last 30 ================

2009-06-10 12:16 36,864 a------- c:\windows\system32\avast!Antivirus.exe
2009-06-09 15:06 4,212 ----h--- c:\windows\system32\zllictbl.dat
2009-06-09 15:02 --d----- c:\windows\Internet Logs
2009-06-09 13:25 --dshr-- C:\_Backup.RC
2009-06-09 13:25 --d-h--- C:\_Backup
2009-06-09 13:23 --d----- c:\docume~1\david\applic~1\VCOM
2009-06-09 13:22 --d----- c:\program files\VCOM
2009-06-09 11:19 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-09 11:19 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-09 11:19 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-08 17:36 --d----- C:\watts
2009-06-08 14:50 --d----- c:\program files\FLV to AVI MPEG WMV 3GP MP4 iPod Converter
2009-06-05 18:37 29,826,080 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-05 18:37 405,752 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-06-05 18:37 102,944 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-06-05 18:37 12,812 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-06-05 17:05 --d----- c:\program files\common files\ParetoLogic
2009-06-05 17:05 --d----- c:\docume~1\alluse~1\applic~1\ParetoLogic Anti-Virus PLUS
2009-06-05 17:05 --d----- c:\docume~1\alluse~1\applic~1\ParetoLogic
2009-06-05 13:13 --d----- C:\Clone DVD
2009-06-05 13:11 --d----- c:\program files\Elaborate Bytes
2009-06-02 16:10 --d----- C:\connor
2009-06-01 13:18 --d----- c:\docume~1\alluse~1\applic~1\Pure Networks
2009-06-01 13:15 --d----- C:\McLeavy
2009-05-29 10:33 --d----- c:\program files\common files\Kaspersky Lab
2009-05-29 10:33 0 a------- c:\windows\system32\CheckReboot_{0F686B29-B2D7-4807-BA62-8892307C4572}
2009-05-29 10:33 --d----- c:\program files\Kaspersky Lab
2009-05-28 13:29 1,645,320 a------- c:\windows\gdiplus.dll
2009-05-28 13:29 1,184,984 a------- c:\windows\system32\wvc1dmod.dll
2009-05-28 13:29 626,688 a------- c:\windows\system32\vp7vfw.dll
2009-05-28 13:19 87,608 a------- c:\docume~1\david\applic~1\inst.exe
2009-05-28 13:19 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
2009-05-28 13:19 47,360 a------- c:\docume~1\david\applic~1\pcouffin.sys
2009-05-28 13:19 217,127 a------- c:\windows\system32\drv43260.dll
2009-05-28 13:19 208,935 a------- c:\windows\system32\drv33260.dll
2009-05-28 13:19 176,165 a------- c:\windows\system32\drv23260.dll
2009-05-28 13:19 65,602 a------- c:\windows\system32\cook3260.dll
2009-05-28 13:19 --d----- c:\program files\VSO
2009-05-26 13:04 --d----- C:\maidlow
2009-05-26 11:06 --d----- C:\Bloom
2009-05-22 12:38 --d----- c:\program files\Enigma Software Group
2009-05-22 09:21 --d----- c:\program files\BBC iPlayer Desktop
2009-05-22 08:44 --d----- C:\cmdcons
2009-05-22 08:41 161,792 a------- c:\windows\SWREG.exe
2009-05-22 08:41 130,048 a------- c:\windows\PEV.exe
2009-05-22 08:41 98,816 a------- c:\windows\sed.exe
2009-05-22 08:41 --ds---- C:\ComboFix
2009-05-22 08:41 389,120 a------- c:\windows\system32\CF5612.exe
2009-05-22 08:38 389,120 a------- c:\windows\system32\CF5014.exe
2009-05-21 16:46 --d----- C:\myers
2009-05-21 08:22 --d----- c:\docume~1\david\applic~1\EurekaLog
2009-05-18 20:17 --d----- C:\watts2
2009-05-18 11:28 --d----- c:\program files\InterVideo
2009-05-18 11:27 10,368 a------- c:\windows\system32\drivers\iviaspi.sys
2009-05-15 16:29 267,272 a------- c:\windows\system32\xactengine2_10.dll
2009-05-15 16:29 444,776 a------- c:\windows\system32\d3dx10_36.dll
2009-05-15 16:28 3,734,536 a------- c:\windows\system32\d3dx9_36.dll
2009-05-15 16:28 1,374,232 a------- c:\windows\system32\D3DCompiler_36.dll
2009-05-15 16:28 267,112 a------- c:\windows\system32\xactengine2_9.dll
2009-05-15 16:28 1,358,192 a------- c:\windows\system32\D3DCompiler_35.dll
2009-05-15 16:28 444,776 a------- c:\windows\system32\d3dx10_35.dll
2009-05-15 16:28 3,727,720 a------- c:\windows\system32\d3dx9_35.dll
2009-05-15 16:28 266,088 a------- c:\windows\system32\xactengine2_8.dll
2009-05-15 16:28 17,928 a------- c:\windows\system32\X3DAudio1_2.dll
2009-05-15 16:28 1,124,720 a------- c:\windows\system32\D3DCompiler_34.dll
2009-05-15 16:28 443,752 a------- c:\windows\system32\d3dx10_34.dll
2009-05-15 16:28 3,497,832 a------- c:\windows\system32\d3dx9_34.dll
2009-05-14 14:53 --d----- c:\program files\common files\PC Tools
2009-05-13 10:06 217 a------- c:\windows\system32\MRT.INI
2009-05-13 09:37 --d----- C:\george

==================== Find3M ====================

2009-06-09 11:02 8,096 a------- c:\docume~1\david\applic~1\wklnhst.dat
2009-05-16 09:05 10,332 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-05-14 17:58 3,688 a------- c:\windows\system32\d3d9caps.dat
2009-05-13 09:50 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-13 09:50 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-13 09:50 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-04-28 13:56 182,656 a------- c:\windows\system32\drivers\ndis.sys
2009-04-28 13:56 182,656 a------- c:\windows\system32\dllcache\ndis.sys
2009-04-15 21:24 815,104 a------- c:\windows\system32\divx_xx0a.dll
2009-04-10 10:09 306,432 a------- c:\windows\system32\TuneUpDefragService.exe
2009-04-07 13:48 20,648 a------- c:\windows\system32\novamnl6.dll
2009-04-07 13:48 18,600 a------- c:\windows\system32\novamil6.dll
2009-04-03 15:51 499,712 a------- c:\windows\system32\msvcp71.dll
2009-04-03 15:51 348,160 a------- c:\windows\system32\msvcr71.dll
2009-03-26 16:35 210,352 a------- c:\windows\system32\idmmbc.dll
2009-03-21 15:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-02-12 11:46 163,080 a------- c:\docume~1\david\applic~1\GDIPFONTCACHEV1.DAT
2007-05-03 16:32 369 a------- c:\program files\freshplay_setup.exe
1999-05-07 05:22 8,944 a------- c:\windows\inf\USBSCAN.SYS

============= FINISH: 14:34:26.14 ===============

Please can you help me get rid of this very nasty trojan

Many Thanks

BC AdBot (Login to Remove)



#2 etavares


    Bleepin' Remover

  • Malware Response Team
  • 15,514 posts
  • Gender:Male
  • Local time:08:28 PM

Posted 19 June 2009 - 08:08 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 Orange Blossom

Orange Blossom

    OBleepin Investigator

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Posted 22 June 2009 - 09:58 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
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Orange Blossom

An ounce of prevention is worth a pound of cure

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