I had problem when "fixing" the antivirus software: ESET NOD32, now I could not remove/repair/reinstall NOD32, because it just gave me the same error like "could not open key HKEY_LOCAL_MACHINE/SOFTWARE/ESET/ESET Security/ Current Version/info" whatever I did.
Here are the story:
1. There was V3 version of NOD32 in my system, and I "fixed" it using a software like "ESET fix.exe" (should be some kid of malware software), then it was always reporting 31 days left for trial after the fix, and could update the virus database.
2. Several days ago, I wanted to upgrade to a new version, but I made a mistake: I did not unfix the old crack before upgrading and applying the new fix.
3. After upgrade, NOD32 failed to work, and now I can neither reinstall nor remove it, it just gave the error "could not open key HKEY_LOCAL_MACHINE/SOFTWARE/ESET/ESET Security/ Current Version/info".
4. I tried many methods, like removing in SAFE mode, changing the "Advanced" setting of registry key, edit the registry in Administrative mode, but none of them working, I just could not regain the full control to that registry key, I think that key was "protected" by the "fix" software.
I just tried "Combofix.exe", which created a log file after running, and there was info about that key in the log (under the section of LOCKED REGISTRY KEYS), thinking to upload the log file here if someone can help me.
Thank you all in advance for the help.
Edited by excite, 10 June 2009 - 07:23 AM.